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    Paul W. Marshall

    MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details

    Keywords: consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting
    • March 2010 (Revised March 2014)
    • Case

    Roll Back Malaria and BCG: The Change Initiative

    By: Nava Ashraf, Rachel Gordon and Catherine Ross
    Roll Back Malaria, a global partnership dedicated to fighting malaria has not met its founders' expectations of effectively combatting malaria. In 2005, after several internal evaluations, RBM leadership has decided to engage the Boston Consulting Group to work on a... View Details
    Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Communication Strategy; Communication Intention and Meaning; Non-Governmental Organizations; Change Management; Multinational Firms and Management; Negotiation; Health Industry
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    • Research Summary

    Overview

    I am an ethnographer and field researcher studying how people experience and interpret their work and cultural contexts, as well as how this shapes inequality and organizational outcomes like normative control. I specialize in utilizing in-depth, inductive field... View Details

      James L. Heskett

      James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

      • 12 Dec 2006
      • First Look

      First Look: December 12, 2006

      http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207041 Clinical Change at Intermountain Healthcare Harvard Business School Case 607-023 Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607023 DLA Piper: Becoming a Global... View Details
      Keywords: Martha Lagace
      • November 2009 (Revised March 2013)
      • Case

      Miles Everson at PricewaterhouseCoopers

      By: Robert G. Eccles and David Lane
      Miles Everson, a partner at PricewaterhouseCoopers (PwC), is the Global Engagement Partner (GEP) for a large U.S. financial institution and about to take over this role for a much larger global financial institution. The GEP role is a critical one at PwC. GEPs have... View Details
      Keywords: Experience and Expertise; Customer Relationship Management; Globalized Firms and Management; Managerial Roles; Consulting Industry
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      • January 1997 (Revised December 1999)
      • Case

      OXO International

      By: H. Kent Bowen, Marilyn Matis and Sylvie Ryckebusch
      OXO, a kitchen tools and gadgets company, was started by a businessman who had 30 years of experience in the housewares industry. With his wife and son as founders, he creates a new niche in the gadgets industry for high-end gourmet stores. The company has headquarters... View Details
      Keywords: Entrepreneurship; Supply Chain Management; Production; Design; Ownership; Business Startups; Acquisition; Consumer Products Industry; Asia; New York (city, NY); Connecticut
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        Hacking Heroin

        “Hacking Heroin” was the first hackathon that Annie Rittgers, founder of Cincinnati-based consultancy firm 17a, had organized or even attended. “There will continue to be a lot of preventable overdose deaths and wasted potential if the opioid crisis continues... View Details
        • March 2012
        • Article

        Performance Pressure as a Double-edged Sword: Enhancing Team Motivation but Undermining the Use of Team Knowledge

        By: Heidi K. Gardner
        In this paper, I develop and empirically test the proposition that performance pressure acts as a double-edged sword for teams, providing positive effects by enhancing the team's motivation to achieve good results while simultaneously triggering process losses. I... View Details
        Keywords: Motivation and Incentives; Knowledge Use and Leverage; Behavior; Groups and Teams; Performance
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        • November 1999
        • Case

        Interactive Minds (B)

        By: Ashish Nanda, Thomas J. DeLong, Christina L. Darwall and Scot H. Landry
        Two recent Harvard Business School graduates start a venture capital/consulting firm focused on opportunities related to the Internet. View Details
        Keywords: History; Venture Capital; Internet and the Web; Capital Structure; Entrepreneurship; Consulting Industry
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        • 08 Oct 2013
        • First Look

        First Look: October 8

        opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And the top View Details
        Keywords: Sean Silverthorne
        • July 2024
        • Case

        Roja Garimella: Developing a Founder's Judgment

        By: Reza Satchu and Patrick Sanguineti
        Roja Garimella’s path to becoming a founder was anything but straight. Setting her sights on a career in medicine since childhood, she committed to medical school with her acceptance to college. And yet, throughout her studies, she continually explored alternative... View Details
        Keywords: Entrepreneurship; Personal Development and Career; Entrepreneurial Finance; Business Startups; Judgments; Financial Services Industry; Health Industry
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        • Web

        Faculty & Advisors | MBA

        M.D. MS/MBA Program Faculty Co-Chair for MS Professor of Stem Cell and Regenerative Biology at Harvard University, Chief of Pathways Consult Service at Massachusetts General Hospital Douglas Melton, Ph.D. MS/MBA Program Faculty Co-Chair... View Details
        • 20 Jan 2010
        • First Look

        First Look: Jan. 20

        benefits from outsourcing the use of intellectual property increases. We also examine how the variability of payoffs to effort affects the optimal way the owner of the intellectual property uses it. Download the paper: http://www.hbs.edu/research/pdf/07-100.pdf Does... View Details
        Keywords: Martha Lagace
        • August 1993 (Revised December 1993)
        • Case

        Scudder, Stevens & Clark

        By: Jay O. Light and James O. Sailer
        A large multi-product investment counseling firm considers its positioning in the mutual fund business. View Details
        Keywords: Investment; Investment Funds; Product Positioning; Consulting Industry; Consulting Industry
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        • September 2019 (Revised May 2021)
        • Case

        pymetrics: Early Days

        By: John R. Wells and Benjamin Weinstock
        In 2013, CEO Frida Polli was contemplating the next steps for her start-up business, pymetrics. After receiving her PhD in neuropsychology and MBA from HBS, she was determined to put her scientific and academic knowledge to work to build a business solving real world... View Details
        Keywords: BrainTech; Psychology; Hiring; Games; Entrepreneur; Start-up; Start-up Growth; Strategic Change; Strategy Formulation; Recruiting; Corporate Culture; Hiring Of Employees; Start-ups; Startup; Startups; Recruitment; Selection and Staffing; Business Startups; Strategy; Competition; Organizational Culture
        Related
        • 31 Oct 2023
        • HBS Case

        Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?

        Imagine you’re a consultant and you notice a few eyebrow-raising behaviors, such as a colleague who misuses a client’s meal stipend or an executive who screams inappropriately at his staff. Should you step in and speak up? For... View Details
        Keywords: by Michael Blanding; Consulting
        • 2010
        • Working Paper

        Disagreement about the Team's Status Hierarchy: An Insidious Obstacle to Coordination and Performance

        By: Heidi K. Gardner

        Hierarchies are pervasive in groups, generally providing clear guidelines for the dominance and deference behaviors that members are expected to show based on their relative ranks. But what happens when team members disagree about where each member ranks on the... View Details

        Keywords: Performance Effectiveness; Groups and Teams; Behavior; Conflict and Resolution; Perception; Status and Position; Cooperation
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        • Web

        Curriculum | MBA

        Strategy Harvard Business School Social Purpose of the Firm (SPF) Harvard Business School Life Science, Ethics, and Management Seminar More on the MBA Required Curriculum SUMMER Students are free to pursue an internship of their choosing... View Details

          Performance Pressure as a Double-edged Sword: Enhancing Team Motivation but Undermining the Use of Team Knowledge

          In this paper, I develop and empirically test the proposition that performance pressure acts as a double-edged sword for teams, providing positive effects by enhancing the team’s motivation to achieve good results while simultaneously triggering process losses. I... View Details