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  • All HBS Web  (691)
    • News  (211)
    • Research  (405)
  • Faculty Publications  (91)

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  • All HBS Web  (691)
    • News  (211)
    • Research  (405)
  • Faculty Publications  (91)
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  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

transaction processes of business to supporting individual professionals within the organization. In the mid-1990s, we entered the Network Era manifest by the Internet. Today my colleagues and I are at work on a set of case studies that... View Details
Keywords: by Staff
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

Wagaroo, rather than to the previous owner. In return, Wagaroo uses the fee to help other dogs find homes and to support organizational operating costs. NEXT STEPS The Wagaroo team has expansion plans. For people who simply desire a high-touch View Details
Keywords: by Carmen Nobel; Retail
  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

of the benefits associated with a diverse workforce. While it is critical for managers and researchers to understand the processes and outcomes associated with diversity, much work remains to be done in this important area of scholarship.... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

industries may split apart. Untapped Potential in the Study of Negotiation and Gender Inequality in Organizations Authors:Hannah Riley Bowles and Kathleen L. McGinn Periodical:Academy of Management Annals, Vol. 2, Psychology Press, forthcoming Abstract Negotiation is a... View Details
Keywords: Martha Lagace
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

with a relentless focus on process and product improvement." Employee Investment Is Critical For Mercadona, investment in employees is part and parcel of process and product improvement. In 2008, the... View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

and mobilizing employees to embrace them, and practicing dual-minded leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55837 March–April 2019 Harvard Business Review Operational Transparency: Make Your View Details
Keywords: Dina Gerdeman
  • 12 Apr 2011
  • First Look

First Look: April 12

more likely to use equity in the transaction, and buy companies in a related industry. The market tends to react more negatively to the announcement of the acquisition of a venture capital-backed company, but the long-run stock market and... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

Analysis of the Reduction Mammaplasty Learning Curve: A Statistical Process Model for Approaching Surgical Performance Improvement Authors:Matthew Carty, Rodney Chan, Robert S. Huckman, Daniel C. Snow, and Dennis Orgill... View Details
Keywords: Martha Lagace
  • 28 Aug 2006
  • Research & Ideas

Online Match-Making with Virtual Dates

are searching for product attributes: If you're buying a toaster you may not know exactly what kind of toaster you want, but you know if you want two or four slots. With people, even when we have well-articulated stories about the kind of... View Details
Keywords: by Martha Lagace; Publishing
  • 23 Jul 2024
  • In Practice

The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities

cases escalate, tariffs placed on Chinese exports by former President Trump. This move is emblematic of a global turn toward protectionism and trade restrictions in the last decade. Businesses have taken diverse approaches in adapting to this new economic landscape,... View Details
Keywords: by Rachel Layne; Manufacturing; Retail; Fashion; Industrial Products; Consumer Products; Steel; Transportation; Telecommunications
  • 17 May 2011
  • First Look

First Look: May 17

transaction data from a Japanese bank's home loan application processing line. We find that over the course of a single day, specialization, as compared to variety, is related to improved worker productivity. However, when we examine... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2013
  • First Look

First Look: Feb. 26

however, have been generated about the reasons why state-owned enterprises listed in stock markets manage to attract investors to buy their shares (and bonds). In this article, we examine this apparent puzzle and develop a theory of how... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2013
  • First Look

First Look: October 29

negotiators thrive in the face of chaos and uncertainty. They don't trap themselves with rigid plans. Instead they understand negotiation as a process of exploration that demands ongoing learning, adapting, and influencing. Their agility... View Details
Keywords: Sean Silverthorne
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

reduce “cognitive load,” freeing up mental bandwidth to efficiently process all the tasks people need to accomplish. Focus on important projects. When people get stressed, they often look to accomplish tasks that are unimportant but feel... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 03 Oct 2013
  • Research & Ideas

Lehman Brothers Plus Five: Have We Learned from Our Mistakes?

understandable frustration voiced by many about the slow progress in writing the rules required by the Dodd-Frank Act. That said, we need to be aware not just that 40 percent of rules have been finalized in three years, but that this View Details
Keywords: Re: Multiple Faculty; Banking; Financial Services; Construction; Real Estate
  • 24 Dec 2013
  • First Look

First Look: December 24

Mature Field: Swiss Watchmaking, 1970-2008 By: Raffaelli, Ryan Abstract—I examine the processes and mechanisms whereby market demand for a "dying" technology re-emerges at a later date. In 1983, fourteen years after the... View Details
Keywords: Carmen Nobel
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

Edmondson, and Michael A. West Abstract— Many teams face the problem of process loss, or suboptimal functioning, with sometimes serious consequences, such as medical errors. Team reflexivity—a deliberate View Details
Keywords: Dina Gerdeman
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details
Keywords: by Staff; Energy; Utilities
  • 29 Sep 2015
  • First Look

September 29, 2015

evolved in those markets. New business processes had to be created from scratch as a network originally intended for research and military defense had to deal with network interconnectivity, the needs of commercial users, and a host of... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2014
  • First Look

First Look: April 15

fill a projected supply gap. Mission could also buy avocado farms in other countries, expand its international marketing efforts, invest in brand building in Asia, and/or add processed avocado products. This... View Details
Keywords: Sean Silverthorne
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