Bottom Up Attention - Publications - Faculty & Research

22 Mar 2024
Research & Ideas

Open Source Software: The $9 Trillion Resource Companies Take for Granted

value, in part because their study didn’t include operating systems, the part of a computer system that controls all the other programs. “When we first came up with numbers in the trillions, we thought, ‘Nobody's going to believe this,’”... View Details

Keywords: by Rachel Layne; Computer; Information Technology; Technology

12 Sep 2023
What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

profitability than those in the bottom quartile. A 2016 study of 21,980 firms in 91 countries found that companies with mixed gender boards outperformed those with all-male boards. Of course, you are aware of controversies surrounding... View Details

Keywords: by James Heskett

01 Sep 2023
News

In My Humble Opinion: Futures Investor

In the half-century since his graduation, Theodore Roosevelt IV (MBA 1972) has earned widespread respect as both a forward-thinking investment banker and an influential activist through his efforts to address climate change and preserve public lands. For much of that... View Details

Keywords: Deborah Blagg; climate change; investment banking; leadership; carbon tax

05 Oct 2023
News

On the Move: Massimo (Max) Magni (MBA 2003)

strategic long-term growth of the company. Magni’s journey to Macy’s has been many years in the making. He grew up in a village of 8,000 people in Italy. His parents believed in the importance of traveling, so Magni spent a year as a... View Details

Keywords: Retail Trade

06 Jul 2023
News

Lessons from Major League Baseball's Game-Changing Innovations

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Back in 2014, When Chris Marinak (MBA 2008) was in the process of rolling out the instant replay system as a Senior Vice President at Major League Baseball, he... View Details

09 Apr 2018
Sharpening Your Skills

The Dark Side of Performance Bonuses

dark side of employee motivation programs: When Good Incentives Lead to Bad Decisions Leading up to the financial crisis, bank loan officers were often incentivized to approve sketchy applications. But researchers discovered the... View Details

Keywords: by Sean Silverthorne

28 Nov 2011
Research & Ideas

Rethinking the Fairness of Organ Transplants

simulations, the model suggests that life-year expectancies for the program can be increased by up to 8 percent, depending on variables plugged into the process. As with the "Moneyball" metrics movement in baseball, the goal of... View Details

Keywords: by Dennis Fisher; Health

21 Nov 2022
Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

with Gen Z shoppers in their teens and 20s. The payment method made up $97 billion—or 2.1 percent—of total US e-commerce sales in 2020, a figure that is expected to double by 2024. BNPL is so lucrative, merchants are paying fintech... View Details

Keywords: by Rachel Layne; Retail; Financial Services; Technology

27 Jul 2021
Op-Ed

What Pirates Can Teach Us About Leadership

In the deep heat of an 18th-century summer, a crew of pirates was sailing off the Virginia coast when a lookout spotted a merchant ship to the south. Springing into action, the pirates launched an attack, rocking the merchant ship with a cascade of musket balls and... View Details

Keywords: by Francesca Gino

29 Jul 2002
Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

study; we asked participants to fill it out and send it back by the end of the day. Each team did this through their entire project (or project phase) that we were studying (anywhere from five weeks up to nine months). Of course, the... View Details

Keywords: by Sean Silverthorne; Education; Fine Arts

04 Jun 2013
First Look

First Look: June 4

looking across products allows one to pick up on things that get lost in discussing a single product. Note that this case often gets used with HBS No. 505-075, "Note on Innovation Diffusion: Rogers' Five Factors," which can be... View Details

Keywords: Sean Silverthorne

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

"reserve requirement" to back up supply commitments. Enron had a major advantage over competitors as a middleman between producers and consumers because it operated one of the nation's largest natural gas pipeline networks.... View Details

Keywords: by Martha Lagace; Energy; Utilities

01 Apr 2008
First Look

First Look: April 1, 2008

campuses, one in Europe and one in Asia, INSEAD had been a pioneer in setting up a secondary campus as a way to push the internationalization of its faculty and curriculum. The case explores INSEAD's approach to business education in a... View Details

Keywords: Martha Lagace

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

percent or less for bad service. That was the expectation up until COVID.” However, “post-COVID,” as businesses came back from pandemic-induced lockdowns, consumer behavior shifted. “Consumers started to realize the value of waitstaff... View Details

Keywords: by Anna Lamb, Harvard Gazette

10 Nov 2022
Research & Ideas

Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

keep more money for themselves rather than split the money evenly with their partner. In all of the games, there were no significant differences in how men and women split the money. However, on average, participants thought women were up... View Details

Keywords: by Shalene Gupta

23 Jan 2024
Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

Two years after non-fungible tokens (NFTs) captured the attention of artists, celebrities, and brands, debate still rages over their value. But NFTs could be poised to make a comeback in 2024, argues Scott Duke Kominers, the Sarofim-Rock... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services

01 Dec 2023
News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph Fuller say that so much has... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

05 Dec 2016
Research & Ideas

How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

counterpart says, “Since sales have gone up the last 10 years, I expect them to go up next year.” You are not actively correcting this false belief. If you mislead with paltering, you might say, “Well, as... View Details

Keywords: by Dina Gerdeman

Web

Questioning, Listening & Responding - Christensen Center for Teaching & Learning

class session and encourage students to listen closely to each other. Effective listening goes beyond attention to the content of student contributions: it also includes: What is said and how it tracks with the class discussion and agenda... View Details

19 Dec 2023
Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

Happiness, artificial intelligence, and climate change were just some of the themes that caught the attention of Harvard Business School podcast listeners in 2023. Here are some of the most-downloaded episodes of the year: Deep Purpose... View Details

Keywords: by Danielle Kost

Publications