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  • All HBS Web  (991)
    • People  (4)
    • News  (495)
    • Research  (359)
  • Faculty Publications  (37)
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  • 16 Apr 2001
  • Research & Ideas

Angels Face the Innovator’s Dilemma

keep up, he said, they create the potential for a disrupter to take hold: to fill a ready niche and quietly, over time, expand and invade the market. And as each company gets big and successful, it loses its ability to pursue small... View Details
Keywords: by Martha Lagace; Financial Services
  • 21 Jun 2011
  • First Look

First Look: June 21

process by getting in the way of Schumpeter's "creative destruction." Read the journal: http://symposium.cshlp.org/content/74 Too Big to Live: Why We Must Stamp Out State Monopoly Capitalism Authors: Niall Ferguson Publication:... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2018
  • What Do You Think?

What’s the Best Administrative Approach to Climate Change?

Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details
Keywords: by James Heskett; Energy
  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

the Organizational Behavior unit at Harvard Business School, who spent five years as a management consultant at the Boston Consulting Group (BCG) before joining the HBS faculty. “And so we have this sort of binge diet kind of process of... View Details
Keywords: by Carmen Nobel
  • 05 Jul 2016
  • First Look

July 5, 2016

Statement)" for these subsidiaries of large bank holding companies. By focusing on the Big Three global custody banks—State Street, BNY Mellon, and JPMorgan Chase—we make the case for large custody banks assuming the role of climate... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

analysis. Over five years of teaching the course, I realized that what I was seeing in my experiment back in 2001 wasn't just an artifact of the classroom setting. Many high-stakes negotiations have significant auction elements to them,... View Details
Keywords: by Julia Hanna
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

fills a void by making the market between, on the one hand, thousands of producers of goods and services and on the other, big-box retailers and many others in the United States that want to source from emerging markets. Li & Fung took advantage of the need for... View Details
Keywords: by Martha Lagace
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

tens of millions of Facebook users without their consent, prompting calls for big technology firms to be more strictly regulated. How would the five U.S. companies and BAT respond to these concerns? And,... View Details
Keywords: Dina Gerdeman
  • 13 Jul 2009
  • Research & Ideas

Diagnosing the Public Health Care Alternative

of its inadequate payments. In the end, the Democrats' health care reform will require drastic rationing of health care for the sick to control its costs. The government-controlled UK health care system points the way because it features, for example, the lowest uptake... View Details
Keywords: by Staff; Health
  • 06 Apr 2007
  • What Do You Think?

Will Market Forces Stop Global Warming?

Summing Up Debate on this month's questions occurred on at least three levels. Is global warming occurring? Do humans (primarily through CO2 emissions) have much to do with it? Should we rely on market forces to provide appropriate responses, or will this require... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 25 Sep 2012
  • First Look

First Look: September 25

Sloan Management Review (forthcoming) Abstract Many people today in the information technology world and in corporate boardrooms are talking about "big data." Many believe that, for companies that get it right, big data will be... View Details
Keywords: Sean Silverthorne
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

Everyone talks about how quickly business changes, yet some HBS cases remain reliably relevant decades after they are written. We take a behind-the-scenes look at five cases that are at least twenty years old, are still regularly taught... View Details
Keywords: by Garry Emmons
  • 10 Dec 2013
  • First Look

First Look: December 10

hypothesized that coal mines near Pittsburgh led that city to specialization in industries, like steel, with significant scale economies and that those big firms led to a dearth of entrepreneurial human capital across several generations.... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2005
  • Research & Ideas

What Perceived Power Brings to Negotiations

in a relationship where the all-powerful employer insists on a one-sided result. The results came from an experiment that simulated a second-round job interview. Some 124 undergraduates from five schools in the northeast United States... View Details
Keywords: by Mallory Stark
  • 15 Jul 2015
  • Research & Ideas

Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday

show that Prime members spend almost double the money of other customers," Gupta said. "And the conversion from search to purchase for those customers is something like four to five times higher. There is no question that Prime... View Details
Keywords: Re: Sunil Gupta; Retail
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

It was a brief dalliance, just a few weeks in length, over text and video only. The end of the affair was nonetheless just the beginning for Stephen Easterbrook, the McDonald’s CEO who went from being hailed as the company’s “savior” by doubling its share price in less... View Details
Keywords: by Avery Forman; Food & Beverage
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

Editor's note. Organizations are living, growing, learning things, but this depth of experience and knowledge can be difficult to tap into. The secret, according to the authors of Judgment Calls: Twelve Stories of Big Decisions and the... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

today what business they are in, and you will still get too many answering in terms of products or services. This practice still exists more than five decades after the legendary Harvard Business School marketing professor Ted Levitt... View Details
Keywords: by Jim Aisner; Retail
  • 11 Oct 2016
  • First Look

October 11, 2016

social sector, and it can guide businesses in bringing together the various actors in their ecosystems to help remedy some of the world's most urgent problems. In the process, companies will find economic opportunities that their competitors miss. View Details
Keywords: Sean Silverthorne
  • 12 Jun 2012
  • First Look

First Look: June 12

seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets to the upcoming London 2012 Olympic Games suggests View Details
Keywords: Sean Silverthorne
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