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  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

biases and blind spots—leaders must acknowledge that and companies must be vigilant about understanding shifts in thinking. Research by Harvard psychology professor Mahzarin Banaji and post-doctoral fellow Tessa Charlesworth found that... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • 07 Aug 2013
  • What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

reasoning, no more human 'interference' replacing hordes of managers. What will one do with those?" Yan Song reminded us that, "As long as there is still mystery and new discovery to be made in life, human judgment will remain indispensable." Are we... View Details
Keywords: by James Heskett
  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

Sports Are Played and Games Are Won. It was biased judgment on the part of supposedly unbiased referees and umpires. They hypothesize that the cause is a natural tendency to avoid excessive booing by the home team crowd, particularly in... View Details
Keywords: by Jim Heskett
  • 09 Jun 2021
  • Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

personal and professional changes to foster more positive connections among racial groups—interactions that studies have shown have the potential to reduce biased behaviors. "Awareness alone is not going to change the world. It's about... View Details
Keywords: by Jay Fitzgerald
  • 22 Feb 2022
  • Research & Ideas

Lack of Female Scientists Means Fewer Medical Treatments for Women

National Institutes of Health that spurred more women to become scientists and discouraged biases among men in the field, Koning says. While male inventors far outnumber women inventors, biomedical patents secured by women rose from 6... View Details
Keywords: by Kristen Senz
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

and Bazerman observe, negotiation geniuses are made, not born. Excerpt from Negotiation Genius What appears to be genius actually reflects careful preparation, an understanding of the conceptual framework of negotiation, insight into how one can avoid the errors and... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 17 Oct 2018
  • Research & Ideas

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

race on people’s behavior. Performance, too, is tricky to gauge objectively. “Most workplaces have a rough measure of productivity, but that is usually biased itself.” The NBA, however, obsessively tracks every action of every player,... View Details
Keywords: by Michael Blanding; Sports
  • 06 Jun 2007
  • Research & Ideas

Behavioral Finance—Benefiting from Irrational Investors

Individuals, of course, should examine their own biases and attempt to improve their investment decisions. But this is easier said than done. Much of this so-called irrational behavior is adaptive. Baker notes that our View Details
Keywords: by Julia Hanna
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

stakeholders in an inclusive, not exclusive, way?" Q: How would you tap into the voice of the under-represented? Rangan: "Market" by itself, the word, the connotation, is a little biased toward saying, "I am marketing... View Details
Keywords: by Martha Lagace
  • 09 Dec 2002
  • Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

bias and moderate its ill effects. Only then can we be assured of the reliability of the financial reports issued by public companies and ratified by professional accountants. Professional accountants might seem immune to such biases... View Details
Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services
  • 04 Feb 2010
  • What Do You Think?

What’s the Best Way to Make Careful Decisions?

certain amount of self-awareness. Maree Conway said that "Our worldview conditions what we accept and don't accept as real, and this conditions how we make decisions. Being aware of your worldview and biases is the first step to wise... View Details
Keywords: by James Heskett
  • 17 Jun 2015
  • Lessons from the Classroom

Excellence Comes From Saying No

environment, it's both strange and liberating," says Frei. The atmosphere allowed for an unusual amount of introspection and reflection on the cases they discussed. Schulman recalled robust discussion between HLS and HBS students about ethics and values, where... View Details
Keywords: by Michael Blanding
  • 09 Dec 2013
  • Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

better." As Chua has shown in previous research, awareness of our own cultural biases and assumptions can go a long way toward improving creativity in multicultural situations. He speculates that managers could decrease the effects of... View Details
Keywords: by Michael Blanding
  • 26 Mar 2018
  • Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

don’t like that worker, so you are biased consciously or unconsciously against him,” says Gallani. Whether or not that bias exists, humans’ natural tendency to look for someone else to blame often makes employees believe that bias exists.... View Details
Keywords: by Michael Blanding; Manufacturing
  • 04 Oct 2018
  • Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

Gompers recommends first and foremost being aware of one’s own biases that can influence them to hire homogenously. “Most people aren’t bad people, but we have these internal biases to think that people who... View Details
Keywords: by Michael Blanding; Banking; Financial Services
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

psychological biases and errors that reduce the accuracy of human perception, sense making, estimation, and attribution.1 These can hinder the human ability to analyze failure effectively. People tend to be more comfortable attending to... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 24 May 2022
  • Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

Should people share their identities? The researchers believe the current research shows that women and minorities can benefit by putting their identities front and center, rather than waiting for unconscious biases to creep in,... View Details
Keywords: by Pamela Reynolds
  • 01 Oct 2014
  • What Do You Think?

Is Too Much Focus a Problem?

available (searching for the lost key at night under the street light where the light is better), limiting options to what's placed in front of us, biases regarding information or its sources, undue trust in a complex system whether or... View Details
Keywords: by James Heskett
  • 05 Sep 2019
  • Sharpening Your Skills

Making the Right Technical Hire

started by engineers who know exactly what they’re doing, but many are biased in the areas of which they are most familiar, even if that is the suboptimal choice for their current products. I’ve seen products built with .NET simply... View Details
Keywords: by Julia Austin; Technology
  • 21 Aug 2000
  • Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

number of investments in Brazil. Things will calm down." Added another: "My impression is that the arguments are very biased in favor of the developed country. Secondly, the developed countries are a lot more professional in... View Details
Keywords: by Martha Lagace; Manufacturing
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