Filter Results:
(359)
Show Results For
- All HBS Web
(359)
- News (51)
- Research (263)
- Events (3)
- Multimedia (2)
- Faculty Publications (140)
Show Results For
- All HBS Web
(359)
- News (51)
- Research (263)
- Events (3)
- Multimedia (2)
- Faculty Publications (140)
- 01 Apr 2000
- News
Q & A: A Conversation with IRS Chief Charles Rossotti
timely service. Directly related to that approach are our new customer-oriented benchmarks for IRS performance: customer satisfaction, employee satisfaction, overall compliance by each tax-paying sector, and continuous improvement. You've... View Details
Keywords: Garry Emmons
- 10 May 2011
- First Look
First Look: May 10
this case:http://cb.hbsp.harvard.edu/cb/product/110087-PDF-ENG GUIDESlines: Benchmark Values for the GUIDES Framework Matthew C. Weinzierl, Jacob Kuipers, and Jonathan SchleferHarvard Business School Note 711-067 GUIDESlines provides... View Details
Keywords: Sean Silverthorne
- 20 Oct 2009
- First Look
First Look: October 20
investing" by creating a new asset class for investors who care about social impact. Doing so will require working with competitors in the field in order to establish benchmarks and standards of measurement. How can Acumen build... View Details
Keywords: Martha Lagace
- 23 Nov 1999
- Research & Ideas
What’s Your Strategy for Managing Knowledge?
removing client-sensitive information, we develop 'knowledge objects' by pulling key pieces of knowledge such as interview guides, work schedules, benchmark data, and market segmentation analyses out of documents and storing them in the... View Details
- 07 Jun 2004
- What Do You Think?
How Important are Big Ideas?
big ideas guide us to put our brain to work." And Don Martin added, "Management concepts provide a benchmark against which the desired direction within a company both externally and internally can be measured." Others... View Details
Keywords: by James Heskett
- 28 May 2007
- Research & Ideas
How Property Ownership Changes Your World View
is true. When Di Tella benchmarked these results against a sample of residents from the Buenos Aires metropolitan area with generally higher income and education levels, their responses tallied closely to the beliefs of squatters who hold... View Details
Keywords: by Julia Hanna
- 19 Feb 2007
- Research & Ideas
Inexperienced Investors and Market Bubbles
inexperienced mutual fund managers were much more likely to deviate from their benchmarks and purchase technology stocks during the 1998-2000 period. Q: Your research shows little deviation between younger and older mutual fund managers... View Details
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
they must be specific to the strategy of the business. Company scores on these metrics may be benchmarked against direct competitors and/or outstanding companies in other industries. Second, CEOs must ensure an adequate pipeline of new... View Details
Keywords: by John Quelch
- 29 Sep 2022
- News
Securing a Resilient Future for Senegal
examined benchmarks on fiscal and monetary measures that were being implemented across the world. The team also consulted leading actors in the public and private sectors. “We received data from different ministries—tourism,... View Details
Keywords: Maureen Harmon
- 22 Sep 2020
- Research & Ideas
Recessions Push Some Entrepreneurs to Launch Too Soon
study group, PhDs/postdocs and individuals previously employed at small firms). Specifically, our results indicate that a one percentage point increase in the unemployment rate is associated with a 36 percent rise in the odds that founders are PhD/postdocs relative to... View Details
Keywords: by Sean Silverthorne
- 13 May 2008
- First Look
First Look: May 13, 2008
These performance differences appear to be partially explained by the buy-side's higher retention of poor-performing analysts and by differences in performance benchmarks used to evaluate buy- and sell-side analysts. Cases & Course... View Details
Keywords: Martha Lagace
- Web
FAQs - Institute For Strategy And Competitiveness
or one that can be used for cross-site benchmarking studies); a local executive champion willing to support the TDABC analysis; an interest in scaling TDABC across conditions, locations, and/or care cycles; and an interest in using... View Details
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
and implications of firms' benchmarks in rTSR-based contracts. Although compensation consultants suggest that a primary objective of rTSR is to filter shocks unrelated to managerial performance, following the informativeness principle, we... View Details
Keywords: Sean Silverthorne
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
the business to 'roughly' understand what a person was earning . Each role was assigned to a pay range. The greater percentage of that range was awarded dependent on performance, benchmarked through goals and objectives agreed earlier in... View Details
Keywords: by James Heskett
- 12 Apr 2016
- First Look
April 12, 2016
be correctly informed, uninformed, or misinformed about market prices. We find that repair shops quote higher prices to callers who cite a higher benchmark price. We find that women are quoted higher prices than men when callers signal... View Details
Keywords: Sean Silverthorne
- 14 May 2013
- First Look
First Look: May 14
benchmark setting, the marketplace mode is preferred if and only if the variance of local information exceeds the squared value of spillovers from marketing activities across products. We explore several generalizations, showing how the... View Details
Keywords: Sean Silverthorne
- 26 Nov 2001
- Research & Ideas
Manager or Mentor? Why You Must Be Both
her. Leave open the door for choice. As a manager, then, he said, "you're operating on the benchmark for how you want to engage people who work for you. And just because he or she doesn't accept the developmental relationship, he or... View Details
Keywords: by Martha Lagace
- 19 Sep 2012
- Research & Ideas
Book Excerpt: “The Architecture of Innovation”
corporations face when rewarding innovators within their labs. For instance, when Lilly Ventures was hit by its initial wave of defections, it benchmarked its compensation levels against those of independent firms. The conclusion was that... View Details
- 22 Sep 2008
- Research & Ideas
The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies
as we replicate analyses like this one in a variety of different settings, we will establish benchmarks that can be used to compare one organization with another. Q: What are you working on now? A: A variety of extensions of this project.... View Details
Keywords: by Sarah Jane Gilbert
- 10 Oct 2000
- Research & Ideas
Cross-Sector Collaboration: Lessons from the International Trachoma Initiative
alliance unfolds and matures. This is particularly important when operating in an uncertain environment without the clear benchmarks that are often used by corporate managers. There was a range of personal connections that helped to... View Details