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Show Results For
- All HBS Web
(577)
- People (1)
- News (113)
- Research (387)
- Events (1)
- Multimedia (2)
- Faculty Publications (169)
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- 05 May 2009
- First Look
First Look: May 5, 2009
effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical analysis examines 26,924 multi-channel customers of a nationwide retail bank. For each customer, we track channel usage,... View Details
Keywords: Martha Lagace
- 24 Mar 2015
- First Look
First Look: March 24
their funds on demand even if consumption takes place later. Capitalized institutions serving overoptimistic depositors emerge in equilibrium even if depositors and bank owners have identical preferences and investment opportunities.... View Details
Keywords: Sean Silverthorne
- 07 Aug 2019
- Research & Ideas
Big Infrastructure May Not Always Produce Big Benefits
investments. Lagace: How did you carry out this study over a several-thousand-mile highway network? Nanda: As Bill mentioned, the Indian government collects comprehensive, detailed microdata. One of the great datasets they maintain is in the Reserve View Details
- 31 Aug 2010
- First Look
First Look: August 31
an important factor in explaining cross-sectional variation in the loan interest rate and covenant structure. Our results indicate that two channels allow leveraged buyouts sponsored by private equity firms to receive favorable loan... View Details
Keywords: Sean Silverthorne
- 27 Jul 2010
- First Look
First Look: July 27
(forthcoming) Abstract Over the past decade, one of the most important developments in the corporate loan market has been the increasing participation of institutional investors in lending syndicates. As lenders, institutional investors... View Details
Keywords: Martha Lagace
- 19 Jul 2006
- Research & Ideas
Political Turmoil and Mexico’s Economy
maintained his control in part by creating a banking system that functioned more as a kind of investment club, Maurer says. Local businessmen would agree to lend each other money to finance one another's... View Details
Keywords: by Julia Hanna
- 24 Apr 2012
- First Look
First Look: April 24
by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea empirically using personnel and lending data from a financial services organization that implemented... View Details
Keywords: Carmen Nobel
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
that suppliers that extend significant amounts of trade credit hold private information about their trade partners. Trade creditors who are geographically closer or in similar industries tend to lend the most, suggesting that these are... View Details
Keywords: Sean Silverthorne
- 09 Jun 2003
- Research & Ideas
Incentives and Operational Excellence
needs to rent the tape ten times to break even, the channel breaks even on the first rental. (Video stores often make money on late fees, Narayanan noted.) One contracting solution was for studios to sell tapes at three dollars to Video... View Details
Keywords: by Martha Lagace
- 02 Jun 2011
- What Do You Think?
Is it Time for a National Bankruptcy?
and relatives in Greece lead better lives than they can afford. Their wages are high, their benefits even higher, and their taxes are low (because, he claims, they avoid paying them). Banks in other countries have to finance Greek... View Details
Keywords: by Jim Heskett
- 27 Oct 2014
- Research & Ideas
The Coffee Economy That Bloomed Out of Nowhere
“The work is all about the difficulty of building an economy where there's nothing.” "The work is all about the difficulty of building an economy where there's nothing: where there are no roads, where there's no reliable labor system, where there are no property... View Details
- 23 Nov 2010
- First Look
First Look: November 23
comparative historical analysis of consumer lending in the United States and France, I argue that national differences in the regulation of consumer credit had their roots in the historical conditions by which the small loan sector came... View Details
Keywords: Sean Silverthorne
- 22 Jul 2008
- First Look
First Look: July 22, 2008
I find that government-owned bank lending tracks the electoral cycle, with agricultural credit increasing by 5-10 percentage points in an election year. There is significant cross-sectional targeting, with... View Details
Keywords: Martha Lagace
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
compared to the distance to universities that offer only business or medical education (or neither). We argue that supplying joint MBA-healthcare courses may be a channel through which universities increase medical business skills and... View Details
Keywords: Dina Gerdeman
- 05 Apr 2011
- First Look
First Look: April 5
now also has an equity stake in the Bahamas' gaming and resort industry. The case explores the growing role of project financing by way of China's Export-Import Bank and its implications for business dealmaking and the competitiveness of... View Details
Keywords: Sean Silverthorne
- 04 Oct 2016
- First Look
October 4, 2016
https://www.hbs.edu/faculty/Pages/item.aspx?num=43743 How Quantitative Easing Works: Evidence on the Refinancing Channel By: Di Maggio, Marco, Amir Kermani, and Christopher Palmer Abstract—Despite massive large-scale asset purchases... View Details
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=53888 Marketplace Lending: A New Banking Paradigm? By: Vallée, Boris, and Yao Zeng Abstract—Marketplace lending relies on large-scale loan screening by... View Details
- 01 Mar 2011
- First Look
First Look: March 1
channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also raises new challenges. These include the higher likelihood of costly product returns when customers' ability to... View Details
Keywords: Sean Silverthorne
- 25 Aug 2009
- First Look
First Look: August 25
channel); and (iii) individuals who were out of the market when they were excessively angry in the unregulated market, decide to purchase once the firm is regulated, reducing the standard distortions described in the first channel (mixed... View Details
Keywords: Martha Lagace
- 10 Oct 2017
- First Look
First Look at New Research and Ideas, October 10, 2017
C. Stein Abstract—Small business lending by the four largest banks fell sharply relative to others in 2008 and remained depressed through 2014. We explore the dynamic adjustment process following this credit... View Details
Keywords: Sean Silverthorne