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All HBS Web
(665)
- People (1)
- News (235)
- Research (297)
- Multimedia (14)
- Faculty Publications (176)
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- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
bookstore owners are increasingly seeing their competition not as Barnes & Noble, but as Netflix and other entertainment apps that tie people to their couches. “Retailers who succeed are able to create a unique experience that...
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- 28 Mar 2017
- First Look
First Look at New Research, March 28
months of runway remaining, Behrens Wu must decide where to direct the company’s limited resources. Should Shippo stay focused on the app while raising the next round of funding, pivot to an API-focused strategy, or pursue both products?...
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Sean Silverthorne
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
it this way, privacy has been losing ground rapidly with the ascendancy of big data and the Internet of things. The retreat of privacy has been aided by personal use of networking apps like Facebook, Twitter, and YouTube, search devices...
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by James Heskett
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
leaders can express their values through their companies’ operations and the extent to which companies should provide reasonable accommodation for employee faith practices. Purchase this case:https://hbsp.harvard.edu/product/318127-PDF-ENG Harvard Business School Case...
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Dina Gerdeman
- 03 Jan 2017
- First Look
January 3, 2017
MyTime Ethan Anderson, the CEO of San Francisco–based e-commerce company MyTime, must decide on the company's growth strategy. MyTime’s first product was a website and mobile app that offered consumers a convenient way to book...
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Carmen Nobel
- 29 Mar 2016
- First Look
March 29, 2016
requests to their city government. Users who viewed photos of the city workers responding to their service requests were more likely to continue using the app over the ensuing 13 months, demonstrating that operational transparency led to...
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Sean Silverthorne
- 07 Jun 2011
- First Look
First Look: June 7
Course MaterialsDemand Media John Deighton and Leora KornfeldHarvard Business School Case 511-043 Google search had helped Demand Media grow to be a $1.9 billion online publisher. Then, social media and smartphone apps began to change the...
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Sean Silverthorne
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
that enable consumers to self-monitor exercise levels, sleep patterns, and blood pressure have sold briskly. Despite Google Health’s failed effort to facilitate patients’ collecting their medical records electronically in one place, there were around 40,000 health...
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- 28 Oct 2014
- First Look
First Look: October 28
popularity of price-matching apps for mobile phones made price differences between retailers transparent, online and offline. Shoppers' desire to test electronics first-hand before purchase drove them to use Best Buy stores as...
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Carmen Nobel
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
and other retailers are experimenting with offering rewards program members discounts on gasoline, for instance. And Stop & Shop recently rolled out Scan It! Mobile, an app that turns a customer's iPhone into a mobile scanner and...
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- 14 Sep 2009
- Research & Ideas
Understanding Users of Social Networks
these sites; what do they do?" The biggest discovery: pictures. "People just love to look at pictures," says Piskorski. "That's the killer app of all online social networks. Seventy percent of all actions are related...
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- 17 May 2016
- First Look
May 17, 2016
services to independent retailers. Amazon also offered software and cloud storage services, online video streaming, and its own line of electronic hardware (mobile, e-reader, and smart television products). In addition, Amazon published books, hosted its own View Details
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Sean Silverthorne
- 11 Oct 2016
- First Look
October 11, 2016
service requests to their city government. Users who viewed photos of city workers responding to their service requests were more likely to continue using the app over the ensuing 13 months, demonstrating that operational transparency led...
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Sean Silverthorne
- 14 Feb 2017
- First Look
First Look at New Research: February 14
and Recovery In 2013, Sam Frons founded Addicaid—a mobile application (app) that allowed people in addiction recovery to track their progress, check in with counselors, and connect with others in recovery programs. The app was grounded in...
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Sean Silverthorne
- 23 Sep 2014
- First Look
First Look: September 23
so fluid that all desks have wheels to allow free movement between "cabals" (teams) on a regular basis (which happens frequently enough that Valve created a homegrown tracking app to allow peers to find each other), a unique...
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Sean Silverthorne
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
apps for frontline employees to contain the pandemic. The experience will like reshape the entire health care industry for years to come. We asked faculty members affiliated with the Health Care Initiative at Harvard Business School how...
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by Danielle Kost
- 31 Jul 2012
- First Look
First Look: July 31
company add complexity to its app, design multiple apps for business segments, or expand into other mobile channels? Purchase this case:http://hbr.org/search/512082-PDF-ENG Parent Company P and 80 Percent Owned Subsidiary Company S David...
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Carmen Nobel
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
expensive merchandise with a limited wear life. PriceGrabber is a decoupler, too. Traditional consumer electronic retail stores depend on customers to come to their showrooms and tire-kick TVs and sound systems before buying. But the PriceGrabber View Details
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by Michael Blanding
- 01 Jul 2013
- Research & Ideas
Crowdfunding a Poor Investment?
web-based service or app that once might have cost millions to launch can see the light of day for a little over $100,000. Because of that, an influx of new investors through crowdfunding could potentially allow innovative startups to put...
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- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
technology and processes to support customers that align with their entrepreneurial culture. If you are a professional today buying from Home Depot, an app on your phone lets you order directly from the job site and gives you the option...
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