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  • 29 Nov 2022
  • Research & Ideas

Is There a Method to Musk’s Madness on Twitter?

technology entrepreneurs and the strategies they use to gain a competitive edge. Wu spoke to the Harvard Gazette about his take on Musk’s recent moves. Interview has been edited for clarity and length. Harvard Gazette: Many of Elon Musk’s... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Technology
  • Web

Academics - Health Care

of the lifecycle. Course Catalog Listing Transforming Health Care Delivery: Field Course This course is appropriate for students interested in understanding the fundamental improvement challenges facing the health care sector and... View Details
  • 07 Jul 2011
  • What Do You Think?

So We Adapt. What’s the Downside?

Summing Up Adaptability and commitment are complementary concepts, appropriate in different situations, over different time periods, and in response to different challenges. That's the general sense that one gets in reading over the... View Details
Keywords: by Jim Heskett
  • January 2025
  • Case

A Tiger in the Tank: Exxon Sues Investors

By: Clayton S. Rose, Sarah Sasso and James Weber
In June 2024, investors were trying to make sense of ExxonMobil’s (Exxon) lawsuit against two impact investors, Arjuna Capital (Arjuna) and Follow This, that had just been dismissed by the U.S. District Court of Northern Texas. Exxon’s suit challenged the rights of two... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Decision Making; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Civil Society or Community; Social Issues; Adaptation; Investment Activism; Lawsuits and Litigation; Business and Shareholder Relations; Medical Devices and Supplies Industry; Health Industry; Energy Industry; United States; Netherlands; Norway
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  • Web

Life at Harvard - Doctoral

offers on-campus and off-campus housing assistance to individual students as well as to students with partners and families. Students with children also have access to assistance in locating appropriate childcare. The campus is fully... View Details
  • January 2009
  • Case

When Supply is of Public Interest: Roche & Tamiflu

The case focuses on the challenges of Roche maintaining a supply network for a global influenza pandemic response initiative based on its antiviral drug Tamiflu. The Roche group is a 40 billion CHF company consisting of a pharmaceutical division and a diagnostic... View Details
Keywords: Global Strategy; Health Pandemics; Distribution; Logistics; Production; Supply Chain Management; Performance Capacity; Pharmaceutical Industry
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  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

why it happened, and how it could be done better. Insight: Leaders must pull the best ideas from their teammates and gain their insights in order to produce the best outcomes for the organization. Action: If the team is aligned on goals, it will be far easier to take... View Details
Keywords: by Hise Gibson and MaShon Wilson
  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

business environment. Whereas twenty years ago the appropriability regime of an industry was exogenous and given, today they are often the product of conscious strategies of firms. And as open source... View Details
Keywords: Martha Lagace
  • 31 Mar 2022
  • Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

particularly valued Linklaters’ ability to work on cross-jurisdictional matters. Learning economies. Major strategy consulting firms, such as McKinsey and Boston Consulting Group, tout the benefits of having a broad universe of clients,... View Details
Keywords: by Ashish Nanda
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

to police its trademark by preventing others from using it to refer to something other than the Real Thing. Shareholder value is enhanced when a firm chooses an appropriate form of business organization, ranging from a limited liability... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 2012
  • Discussion Paper

Labor Productivity and Quality Change in Singapore: Achievements in 1974-2011 and Prospects for the Next Two Decades

By: Koji Nomura and Tomomichi Amano
Labor productivity growth in Singapore that has grown at a rate of over 3.0 percent per year since 1970s considerably slowed down to 0.5 percent on average per annum in the latter half of the 2000s. The purpose of this paper is to ask, first, to what extent Singapore’s... View Details
Keywords: Labor; Performance Productivity; Quality; Economic Growth; Singapore
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  • 31 Jul 2023
  • News

Striving for Imperfection

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details
Keywords: Management of Companies and Enterprises; Management
  • April 2006
  • Article

Competitive Advantage and the Value Network Configuration: Making Decisions at a Swedish Life Insurance Company

By: Øystein D. Fjeldstad and Christian H.M. Ketels
When the Swedish Life Insurers Förenade Liv found themselves in difficulties in a rapidly changing market, their response was to call in the consultants. And one of the consultant's first suggestions was to use the Value Network, not the Value Chain, as a new... View Details
Keywords: Competitive Advantage; Fluctuation; Networks; Management Analysis, Tools, and Techniques; Value; Quality; Decision Making; Market Transactions; Performance Effectiveness; Customers; Insurance Industry; Sweden
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  • 23 Apr 2012
  • Research & Ideas

How to Brand a Next-Generation Product

the more appropriate name for the sixth generation: either RoadRunner 660 or StreetPilot. In this experiment, the researchers varied the list of features for the new product. When the list only included improvements on existing features,... View Details
Keywords: by Carmen Nobel
  • Web

Curriculum - Business & Environment

and be a model for future businesses. Raya Partners: Profitability and Purpose TXU (A): Powering the Largest Leveraged Buyout in History Key concepts: Corporate strategy This case is designed to support a lively discussion about the... View Details
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

weaknesses relative to other top schools, the political challenges of organizational change, and the most appropriate strategy for the Dean to follow. Purchase this case:... View Details
Keywords: Martha Lagace
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

Anderson Consulting, went from 13 percent to about 19 percent. This demonstrates how profitable performance-based pricing can be. The trend toward broader agency involvement with clients beyond traditional advertising has made it both possible and View Details
Keywords: by Benson Shapiro; Manufacturing
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

analysis shows a global IP environment that leaves much to be desired. Despite these challenges, there are successful strategies to capture value from know-how and reputation by leveraging an array of IP tools. These View Details
Keywords: Sean Silverthorne
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

assemble the appropriate pieces that may go into tackling customers' challenges. A level 4 firm is more attached to producing solutions to customers' problems than it is to the products and services it offers. This intellectual,... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

products, but they became worldwide brands because of the capabilities of Unilever. Their success rested on the choices made on strategy and organization, on the recruitment and development of managers, on the allocation of spending... View Details
Keywords: by Geoffrey Jones; Consumer Products