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  • 02 Mar 2016
  • What Do You Think?

Is Apple’s Real Privacy Challenge Technology Innovation Itself?

Is the Discussion of Infotech Security versus Privacy a Waste of Time? Summing Up Discussion of this month’s question devolved into a debate about the usual issues: privacy versus security, Apple versus the FBI, citizens versus their... View Details
Keywords: by James Heskett; Technology
  • 20 Apr 2016
  • Research & Ideas

When CEOs Become Activists

cancel company events that would have required customers or employees to travel to Indiana. And Apple CEO Tim Cook authored an op-ed in The Washington Post to oppose the legislation. The public outcry against the RFRA seemed to make an... View Details
Keywords: by Carmen Nobel; Technology; Publishing
  • 06 Apr 2016
  • What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

Kinney expressed the view that the Government’s recent success in employing hackers to break the phone’s code “relieves Apple of a somewhat alienating position. The time that it took to do it (and one might add the cost of more than $1.3... View Details
Keywords: by James Heskett; Computer
  • 19 Feb 2018
  • Sharpening Your Skills

Amazoned: Is Any Industry Safe?

it  cheaper for startups to  stand up an enterprise. One result: VCs could suddenly fund more companies. Apple and Amazon Are ’Frenemies’ When It Comes To eReaders Why sometimes it's better for fierce competitors like View Details
Keywords: by Sean Silverthorne; Retail
  • 19 Sep 2012
  • Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

Here's a cautionary tale of innovation woe: Nokia has consistently outspent Apple on phone-related research and development over the past decade, especially in the years leading up to the launch of Apple's iPhone. Between 2004 and 2007,... View Details
Keywords: by Carmen Nobel
  • 14 Sep 2007
  • Research & Ideas

How to Profit from Scarcity

illusion that supplies would be limited. In fact, there were very few supply shortages. In both cases, the marketers anticipated demand levels pretty well. As the mountains of press coverage and strong opening day sales attest, the scarcity illusion strategy paid off... View Details
Keywords: by John Quelch; Consumer Products; Advertising
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

tend to process as many product dimensions as the number of prices shown to them. All-inclusive pricing focuses consumers on the core component of the transaction. Partitioned pricing, in contrast, triggers separate processing of the offered benefits. For example, if... View Details
Keywords: by Sean Silverthorne; Retail
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

says. “Generative AI chatbots like ChatGPT and the motion gestures control in the Apple Vision Pro continue to expand who can use a computer and what you can use it for.” Wu shares how his father, who studied computer science in college... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 09 Dec 2015
  • Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

In the online marketplace, oodles of retailers and developers rely on “platforms” such as Amazon.com, the Apple App Store, Facebook, and Twitter to get their products and services into the hands of users. Retailers, for example, sell... View Details
Keywords: by Carmen Nobel; Retail; Technology; Web Services
  • 02 Nov 2020
  • What Do You Think?

Is Antitrust Just a Quaint Notion in the Digital Age?

SUMMING UP Is antitrust just a quaint notion in the internet/Cloud age? What do you think? The lack of response to November’s column sends me a message: There appears to be less interest in antitrust issues regarding technology platforms such as Google and View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Chrissie No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/315059-PDF-ENG Harvard Business School Case 715-456 Apple Inc. in 2015 At the end of 2014, Apple Inc. recorded the... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

access to many diverse transactions through a single device, be it a mobile phone, a videogame system, an iPod, a car navigation system, etc. Q: Software platforms naturally lead to multi-sided business but Apple seems to be the outlier... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 06 May 2008
  • First Look

First Look: May 6, 2008

http://www.hbs.edu/research/pdf/07-099.pdf   Cases & Course MaterialsApple Inc., 2008 Harvard Business School Case 708-480 In January 2007, three decades after its incorporation, Apple Computer shed the second word in its name and... View Details
Keywords: Martha Lagace
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

At the dawn of the digital music era, record labels went along with a pricing scheme devised by Apple that they are still paying for today. The idea to "unbundle" albums into separate tracks sold for 99 cents each suddenly... View Details
Keywords: by Sean Silverthorne; Music
  • February 1998
  • Case

Creating the International Trade Organization

By: David A. Moss, George R. Appling and Andrew D Archer
In the late 1940s, officials at the U.S. State Department began campaigning for the creation of an International Trade Organization (ITO). This new organization would oversee global negotiations on trade liberalization, foreign direct investment, cartels, and commodity... View Details
Keywords: Mission and Purpose; Trade; Governing Rules, Regulations, and Reforms; Policy; Globalized Economies and Regions; Agreements and Arrangements; Foreign Direct Investment; Economic Systems; International Relations
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Moss, David A., George R. Appling, and Andrew D Archer. "Creating the International Trade Organization." Harvard Business School Case 798-057, February 1998.
  • 29 Oct 2014
  • Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

not commercialize the innovations. It was Steve Jobs and his Apple team that saw the possibilities during visits in 1979 and made them the cornerstone of the Macintosh. In other words, while Xerox may have invented many wonderful things,... View Details
Keywords: by Michael Blanding; Technology
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

the question is as important as the answer," Thomke says. When Apple Buys Your Company In teaching a case study about Apple, Thomke asks a thought-provoking question to conclude the discussion: Imagine that View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 19 Oct 2012
  • Research & Ideas

Digital Technology’s Profound Game Change for Marketers

are becoming the rock stars of customer engagement—employing algorithms and analytics along with artistic creativity to win market share. In much the way Apple disrupted the music and phone industries with smart industrial design and... View Details
Keywords: by Jeffrey Bussgang; Advertising; Technology
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Companies change strategy, operational processes, and policies all the time, each shift creating a new group of winners and losers. When Steve Jobs became CEO of Apple for the second time, the culture shifted, with designers enjoying... View Details
Keywords: by Roberta Holland
  • 20 May 2019
  • Research & Ideas

Activist CEOs Are Rising Up—and Their Customers Are Listening

designed to determine whether Apple CEO Tim Cook’s vocal opposition to Indiana’s Religious Freedom Restoration Act (RFRA) of 2015, which he saw as discriminatory against LGBTQ individuals, would influence public opinion on the new law.... View Details
Keywords: by Michael Blanding
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