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Show Results For

  • All HBS Web  (677)
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    • News  (259)
    • Research  (303)
    • Events  (6)
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  • 12 Jul 2016
  • First Look

July 12, 2016

ASOS was large by online standards, traditional fashion retailers were building their own online sales capabilities, and Amazon was expanding its apparel offering. Meanwhile, new online competitors were emerging at a rapid rate. After... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2012
  • First Look

First Look: September 11

discounts and Amazon encouraged consumers to compare prices using smart phones, Best Buy was becoming a showroom for lower cost retail models. International expansion was struggling and domestic sales of digital televisions were cooling.... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

accuracy.) The researchers also hired a team of workers through the crowdsourcing marketplace Amazon Mechanical Turk (AMT), a popular source of data processing assistance. The workers examined the property photos on each listing and rated... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

sustainable business model. Q: Who are some current business leaders you see that could be strong role models for the airlines? A: Jeff Bezos of Amazon.com has been a maverick in the online retailing industry for a number of years. Amazon... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 21 Apr 2003
  • Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

compete against the customer's manifest priorities. Instead, he said, facilitate them. In the electronic learning industry, for example, textbook publishers have invested great sums into creating elaborate products with Web links that add to the student's knowledge of,... View Details
Keywords: by Sean Silverthorne
  • 25 Feb 2015
  • Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

hedge fund, an Amazon employee focused on retail data, and a forecaster at General Electric," says HBS David Sarnoff Professor of Business Administration Marco Iansiti, who serves as faculty chair of the initiative and head of the... View Details
Keywords: by Julia Hanna; Education; Technology
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

come from discovering a new market, finding a new need, and meeting that for the first time. That's what Amazon did, that's what eBay did, and I think that's what we've done. Sahlman: So there are big payoffs, and there are little... View Details
Keywords: by Staff; Web Services; Technology
  • 07 Nov 2005
  • What Do You Think?

Is Less Becoming More?

Amazon stimulates sales by its listing of thousands of books that would otherwise be out of print, given their meager sales through traditional channels. Internet technology and supply chain efficiencies have made this possible. The... View Details
Keywords: by James Heskett; Consumer Products
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

survivors, the future of e-commerce and other info tech industries seemed perilous. BusinessWeek.com recently ranked Amazon #6 in its annual list of most innovative companies; four of the other five are internet or computer businesses. In... View Details
Keywords: by Sean Silverthorne
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

business owners to understand their own cash flow and prospects. Now the fintech innovation cycle is at an inflection point—new streams of data have the power to illuminate the opaque nature of a small business’s finances. The playing field is wide open, with... View Details
Keywords: Dina Gerdeman
  • 17 Mar 2015
  • Research & Ideas

Where Did My Shopping Mall Go?

You want people to touch your product and actually get the brand experience. You could get to a point where stores like Best Buy become just showrooms and fulfillment is done by Amazon because they are much more efficient at it. I could... View Details
Keywords: by Sean Silverthorne; Retail
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

EMC’s “federation” of companies, had set its sights on becoming a leading public cloud provider. Two years prior, VMware first entered the public cloud market with its vCloud Air offering. In order to gain market share and compete with major cloud providers View Details
Keywords: Carmen Nobel
  • 25 Oct 2017
  • Research & Ideas

Will Machine Learning Make You a Better Manager?

that enable them to predict new patterns for the future. ”We are in a new industrial revolution led by algorithms” We have all seen the process in action, whether it’s Amazon telling us we “may also like” to buy an Instant Pot... View Details
Keywords: by Michael Blanding; Information Technology
  • 17 Jul 2012
  • First Look

First Look: July 17

able to continue the iPhone's dominance of smartphones in the face of growing competition from companies such as Google and Samsung? Would Apple's newest creation, the iPad, continue to dominate the tablet market, or would new competitors, ranging from View Details
Keywords: Sean Silverthorne
  • 30 Jan 2018
  • First Look

January 30, 2018

conventional logic of diminishing marginal social welfare. Moreover, these two views are linked: respondents who more strongly resist equalization are more likely to prefer the classical benefit-based principle. Though the Amazon... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

if your toilet blows up, you aren't going to wait two days for delivery for a part from (competitor) Amazon Prime. You need that part right now. You need it to be in stock, and you need somebody to help you understand what to do, what... View Details
Keywords: by Sean Silverthorne; Retail
  • 01 Jan 2020
  • What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

recipients are not highly paid (regardless of talent), saying that “green card data show the following percentages of foreign workers at Levels I or II making below-median wages (for a given region): Amazon 91%; Facebook 91%; and Google... View Details
Keywords: by James Heskett; Technology
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

1982). Brad Stone, the everything store: Jeff Bezos and the Age of Amazon (New York; Little, Brown & Company, 2013). Note: There is no reference to a biography of Bill Gates. While several are available, I don't believe the definitive... View Details
Keywords: by James Heskett
  • 26 Mar 2013
  • First Look

First Look: March 26

redistribution using randomized online surveys on Amazon Mechanical Turk (mTurk). About 5,000 respondents were randomized into treatments providing interactive information on U.S. income inequality, the link between top income tax rates... View Details
Keywords: Sean Silverthorne
  • 25 Aug 2003
  • Research & Ideas

Should You Sell Your Digital Privacy?

identity/privacy in terms of being an asset? A: I want Amazon to know my identity, in particular my taste in books and music. I know that they respect the value of that knowledge so that the issue of sharing the data won't ever come up. I... View Details
Keywords: by Manda Salls & Sean Silverthorne; Advertising
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