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  • 01 Jun 2021
  • What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

learn new jobs and new skills in an economy that needs such a transition. Those organizations willing and able to train new employees in large numbers will have an advantage in this kind of war for talent. Leaders now must now consider whether their organizations are... View Details
Keywords: by James Heskett
  • 07 Dec 2015
  • Research & Ideas

Why Immigrant Workers Cluster in Particular Industries

entrepreneurship, with special advantages for excelling in certain industries. “It does generally cast a favorable light on a more accommodating immigration policy, showing that the US economy derives extra benefits from this,” says Kerr,... View Details
Keywords: by Michael Blanding; Transportation; Beauty & Cosmetics; Retail
  • 04 Dec 2000
  • What Do You Think?

Have We Overdone Deregulation and Privatization?

Congress enacted legislation that had become known as "the Federal Express bill." It was designed to test the idea of deregulation by allowing air freight carriers to fly planes of any size on any routes, without federal price controls. The bill View Details
Keywords: by James Heskett
  • 14 Dec 2015
  • Research & Ideas

Airbnb Hosts Discriminate Against African-American Guests

Due to racial discrimination, white vacationers have an easier time booking an Airbnb rental property than African-Americans do, according to a new study from faculty at Harvard Business School. The problem seems to lie in all the personal information—names and profile... View Details
Keywords: by Carmen Nobel; Accommodations; Accommodations
  • 02 Jan 2019
  • What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

with it. At the same time, we have made giant strides in methods of addressing nearly any problem one can imagine. Many are associated with the development of artificial intelligence (AI). In a nutshell, cloud-enabled data collection and storage can View Details
Keywords: by James Heskett; Technology
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

would advocate a discontinuation of operations after attempting unsuccessfully to resist meeting government demands for private information. Some suggested more complex strategies. Among those in favor of staying and trying to reach some kind of View Details
Keywords: by James Heskett; Technology
  • 28 Jun 2016
  • First Look

June 28, 2016

economic thought and contested antitrust law, ultimately tailoring federal policy to accommodate state regulations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49787 Do CEO Activists Make a Difference? Evidence from a... View Details
Keywords: Sean Silverthorne
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

hours. When the meal-time rush hit, each associate moved to a job at which he or she was most accomplished-something they called "Aces in Your Places." Within minutes productivity rose 60 percent to accommodate the rush. Sales... View Details
Keywords: by James Heskett; Retail
  • March 2020
  • Teaching Note

onefinestay: Building a Luxury Experience in the Sharing Economy

By: Jill Avery and Anat Keinan
onefinestay was a two-sided marketplace that offered high-end home rentals to travelers who sought a more authentic and local experience than a typical upscale hotel might provide. After five years of rapid growth, it was time to do a comprehensive analysis of the... View Details
Keywords: Two-sided Marketplace; Two-sided Market; Hospitality Industry; Hotels; Luxury Brand; Sharing Economy; Startup; Scaling; Growth; Customer Segmentation; Brand Positioning; Marketing; Marketing Strategy; Brands and Branding; Luxury; Entrepreneurship; Business Startups; Business Model; Venture Capital; Customers; Segmentation; Growth and Development Strategy; Accommodations Industry; Accommodations Industry; Accommodations Industry; United Kingdom; London; Europe
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Avery, Jill, and Anat Keinan. "onefinestay: Building a Luxury Experience in the Sharing Economy." Harvard Business School Teaching Note 520-092, March 2020.
  • 01 Dec 2021
  • What Do You Think?

How Will the Metaverse Affect Productivity?

long ago that live streaming was thought to be a luxury possible only when the capacity of the internet could be expanded to accommodate storage and uploading capabilities demanded by the new services. Now it’s commonplace; we take it for... View Details
Keywords: by James Heskett
  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

back from a near death experience after what should be an initial fanfare around the return of Demoulas to the chief executive's office. But few organizations are structured to accommodate this practice. Perhaps most important, it assumes... View Details
Keywords: by James Heskett; Food & Beverage
  • 15 Nov 2012
  • Research & Ideas

Funding the Design of Livable Cities

Compounding the challenge of supporting this population shift, governments from developing to industrialized countries are limited in their capacity and political will to devise solutions to accommodate expanding urban populations.... View Details
Keywords: by Lisa Chase; Construction; Real Estate; Energy; Utilities
  • 02 Jan 2013
  • What Do You Think?

Should We Rethink the Promise of Teams?

accommodates contributions from both extroverts and introverts and reduces the influence of the former. Teams comprising both extroverts and introverts, particularly those with diverse backgrounds, have been shown to have a lot of... View Details
Keywords: by James Heskett
  • 02 May 2008
  • What Do You Think?

What is the Future of State Capitalism?

Gupta comments, "Countries like India ... need investments in infrastructure .... Where does it get the money it needs? From the money owners. How does it matter who they are?" Could global financial markets accommodating state... View Details
Keywords: by Jim Heskett
  • 07 Sep 2007
  • What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

like. The French term of 'cadre' may best accommodate the reality of business practitioners in a modern world." Respondents also provided some possible remedies. Osbert Lancaster suggested that what is needed is an injection of... View Details
Keywords: by Jim Heskett
  • 15 Oct 2013
  • First Look

First Look: October 15

Edmondson Abstract—In this paper, we examine whether and how traditional team structures can be adapted to accommodate fluid personnel and to what benefit. Previous research has shown that team membership stability fosters familiarity,... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

New subways or water projects need to be repaid from usage fees over the very long term. London or Beijing may upgrade a transit line to accommodate the rush of athletes and visitors, but these municipalities can and should find a way to... View Details
Keywords: Re: Multiple Faculty; Sports
  • 18 Jun 2012
  • Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

we don't associate leadership with women. I thought if that is true, then I can treat that mistake the way I treat other mistakes people make." This meant applying insights from the behavioral economics toolbox. The research team was interested in how... View Details
Keywords: by Maggie Starvish
  • Article

Spontaneous Deregulation: How to Compete with Platforms That Ignore the Rules

By: Benjamin Edelman and Damien Geradin
Many successful platform businesses—think Airbnb, Uber, and YouTube—ignore laws and regulations that appear to preclude their approach. The rule-flouting phenomenon is something we call "spontaneous private deregulation," and it is not new. Benign or otherwise,... View Details
Keywords: Regulation; Deregulation; Innovation And Strategy; Innovation Strategy; Laws and Statutes; Accommodations Industry; Accommodations Industry; Accommodations Industry; Accommodations Industry
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Edelman, Benjamin, and Damien Geradin. "Spontaneous Deregulation: How to Compete with Platforms That Ignore the Rules." Harvard Business Review 94, no. 4 (April 2016): 80–87.
  • May 2020 (Revised October 2020)
  • Teaching Note

The Marriott-Starwood Merger: Navigating Brand Portfolio Strategy and Brand Architecture

By: Jill Avery and Chekitan S. Dev
In September 2016, Marriott completed its $13.3 billion acquisition of Starwood Hotels & Resorts, which added 11 brands to its already robust 19 hotel brand portfolio. Tina Edmundson, Marriott’s global brand officer, was charged with making sense of the brand portfolio... View Details
Keywords: Branding; Brand Portfolio Strategy; Brand Architecture; Hospitality Industry; Mergers & Acquisitions; Marketing; Brands and Branding; Marketing Strategy; Mergers and Acquisitions; Accommodations Industry; Accommodations Industry; United States
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Avery, Jill, and Chekitan S. Dev. "The Marriott-Starwood Merger: Navigating Brand Portfolio Strategy and Brand Architecture." Harvard Business School Teaching Note 520-112, May 2020. (Revised October 2020.)
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