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  • All HBS Web  (1,363)
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  • 20 Jan 2014
  • Research & Ideas

Language Wars Divide Global Companies

and employee reactions. Managers must prepare for the communications challenges brought on by a new lingua franca system and watch for coping aids used by employees to avoid embarrassment, such as not attending meetings. Create a safe... View Details
Keywords: by Kim Girard
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

policies with exclusions. Thanks, but no thanks to bailouts Our panelists expressed frustration with government aid programs, such as the US CARES Act and its Paycheck Protection Program (PPP) enacted in late March. Although designed to... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

industries. Europe and Japan had to spend the immediate postwar decade undergoing extensive reconstruction, heavily dependent on official aid from the United States, yet over time Europe and Japan closed the technological and productivity... View Details
Keywords: by Geoffrey Jones
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

academics from different fields frame research questions in a way that will lead to an integrative theory of change. Such a theory would clarify the trade-offs between different approaches to change and would aid in defining choices and... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

or install lights. In this, canal employees were greatly aided by the peculiar place the canal held in America's national mythology. Conservatives who would have been horrified at employee capture of other public enterprises such as, say,... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

Having uncovered the scope of discrimination taking place against Black guests and hosts on Airbnb, researcher Michael Luca and his colleagues put together a toolkit to aid managers in recognizing and mitigating discrimination on online... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

cost of college. But Beshears and his colleagues found the most cost-effective way to increase college enrollment was just to make applying for financial aid easier. A 2012 study worked with tax preparer H&R Block to pre-fill the... View Details
Keywords: by Michael Blanding
  • Research Summary

The Panama Canal

The Big Ditch is the first quantitative economic history of the Panama Canal and its effect on Panama, the United States, and the world economy.  It makes three general arguments.  First, that the Panama Canal was very important to... View Details

  • 09 Jul 2007
  • Research & Ideas

Five Steps to Better Family Negotiations

tend to become fixed and limit the ways family members interact. Some of these patterns and roles can aid communication and negotiation, and some can derail communication and dispute resolution. In addition, communication between family... View Details
Keywords: by John A. Davis and Deepak Malhotra
  • 05 Feb 2018
  • What Do You Think?

Should Companies Disclose Employee Compensation?

known in advance, would an embarrassing situation have been avoided entirely? Are such irregularities waiting to be uncovered in other organizations that don’t make compensation information available to their members? The case for sharing Research has shown that... View Details
Keywords: by James Heskett; Financial Services
  • 31 Jan 2023
  • Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

Unit at Harvard Business School. He studies the causes of financial distress among American households and how technology, private markets, and public policy can reduce those risks. You Might Also Like: Why Cutting Jobless Aid Isn't the... View Details
Keywords: by Ray Kluender; Insurance
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

to ensure that she understands why the offer is in her best interest. She may simply have misunderstood or ignored a crucial piece of information. Mistake 2: They Are Not Irrational; They Have Hidden Constraints In 2005, the U.S. government passed legislation to... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 04 Feb 2022
  • Book

Beyond the Cold War: Reinventing Socialism in 5 Countries

global capitalist crisis,” which affected the Left by slowing its progress toward democratic power and “produced a revitalized extreme Left.” As the rise of industrial capitalism, aided by new technologies of transportation and... View Details
Keywords: by Dina Gerdeman
  • 19 Mar 2014
  • Research & Ideas

A Brand Manager’s Guide to Losing Control

awards. But a few savvy customers quickly noted that Unilever also markets skin-lightening cream (Fair & Lovely) and diet aids (Slim Fast.) They quickly spread their observations across the Web. Adding insult to injury, a company... View Details
Keywords: by Carmen Nobel; Advertising
  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

in the Boston-Cambridge area, but was financing over 50 percent of AIDS housing, Glassman said. In addition to outreach and socially responsible investing, the bank offers online donation functionality to any nonprofit that is a bank... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

disparaged him. But he defended his decision, saying, "I love the sport and want to do what's best for the sport. I guarantee in the long term, people will come back and thank me." The students in Rose's class spent time arguing about Hamilton's decisions—to... View Details
Keywords: by Michael Blanding; Sports
  • Research Summary

Overview

By: Kris Johnson Ferreira
Professor Ferreira's research primarily focuses on how retailers can use algorithms to make better revenue management decisions, including pricing, product display, and assortment planning. In the retail industry, anticipating consumer demand is arguably one of the... View Details
Keywords: E-commerce; Analytics; Revenue Management; Pricing; Assortment Planning; Field Experiments; Operations; Supply Chain; Supply Chain Management; Retail Industry
  • 02 Dec 2010
  • What Do You Think?

Making Right Choices: Art or Science?

using art to sharpen the intuitiveness that goes into the moment of choice." Others maintained that choosing is neither an art nor a science. Laurence McKinney said, "We ultimately base our decisions on 'feelings'" and emotions, View Details
Keywords: by Jim Heskett
  • 09 Jun 2008
  • Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

issues elsewhere, such in new biotechnology-related fields. For instance, a great deal of interest has surrounded proposals to use patent pools to address the multiplicity of rights that are slowing research in critical diseases such as View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

The other is free. Through Project Hope, they seek out people who are suffering from this disease, in Africa or China, for example, and provide the therapy. This approach is in stark contrast to some of the big pharmaceutical companies that were producing View Details
Keywords: by Cynthia Churchwell
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