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      Information TechnologyRemove Information Technology →

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      • July 1989 (Revised July 1990)
      • Case

      Prudential: Organizing for Technology Innovation (A)

      By: Lynda M. Applegate
      Keywords: Information Technology; Innovation and Invention
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      Applegate, Lynda M. "Prudential: Organizing for Technology Innovation (A)." Harvard Business School Case 190-010, July 1989. (Revised July 1990.)
      • April 1989 (Revised May 1993)
      • Case

      Technology Transfer: Anti-Inflammatory Discovery (A)

      By: Regina E. Herzlinger
      Keywords: Information Technology; Knowledge Dissemination; Health Industry
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      Herzlinger, Regina E. "Technology Transfer: Anti-Inflammatory Discovery (A)." Harvard Business School Case 189-165, April 1989. (Revised May 1993.)
      • February 1989 (Revised December 1991)
      • Case

      Intel Corp.--1988

      By: David B. Yoffie
      In 1988, Intel had a spectacular year. However, Andy Grove, Intel's CEO, wanted to reevaluate the company's position in "systems"--Intel's OEM PC, boards, and supercomputer businesses. This case explores Intel's position in both the semiconductor industry and its... View Details
      Keywords: Competition; Information Infrastructure; Customers; Performance Evaluation; System; Rank and Position; Semiconductor Industry
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      Yoffie, David B. "Intel Corp.--1988." Harvard Business School Case 389-063, February 1989. (Revised December 1991.)
      • January 1989 (Revised March 1995)
      • Teaching Note

      Technology Transfer at a Defense Contractor & (Abridged), Teaching Note

      By: Linda A. Hill
      Teaching Note for (9-489-084) and (9-490-094). View Details
      Keywords: Technology Adoption; Job Design and Levels
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      Hill, Linda A. "Technology Transfer at a Defense Contractor & (Abridged), Teaching Note." Harvard Business School Teaching Note 489-076, January 1989. (Revised March 1995.)
      • January 1989
      • Background Note

      Managing Information Technology: Communications Networks

      By: James I. Cash Jr. and Thomas H. Davenport
      Keywords: Management; Information Technology; Information Infrastructure
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      Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Communications Networks." Harvard Business School Background Note 189-131, January 1989.
      • January 1989
      • Background Note

      Managing Information Technology: Computer Systems and Components

      By: James I. Cash Jr. and Thomas H. Davenport
      Keywords: Management; Information Technology; Information Infrastructure
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      Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Computer Systems and Components." Harvard Business School Background Note 189-130, January 1989.
      • January 1989
      • Background Note

      Managing Information Technology: Organization and Leadership

      By: James I. Cash Jr. and Thomas H. Davenport
      Describes the organizational components of the typical IT organization in a large corporation. Points out common problems and issues for each component of the organization. Also addresses the leadership issues for the IT function, and focuses specifically on the Chief... View Details
      Keywords: Information Management; Organizational Design; Leadership; Managerial Roles; Information Technology; Problems and Challenges; Information Technology Industry
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      Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Organization and Leadership." Harvard Business School Background Note 189-133, January 1989.
      • January 1989
      • Background Note

      Managing Information Technology: System Development

      By: James I. Cash Jr. and Thomas H. Davenport
      Provides an overview of the system development process in large organizations. Describes traditional life cycle approaches as well as more recent methods, e.g., prototyping. The objective is to familiarize students with the terminology and issues involving system... View Details
      Keywords: Design; Information Technology; System
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      Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: System Development." Harvard Business School Background Note 189-132, January 1989.
      • January 1989
      • Case

      Cathay Pacific Airways (A): Globalization of Airline Reservation and Distribution Systems Technology

      By: James I. Cash Jr.
      Keywords: Air Transportation; Information Technology; Air Transportation Industry
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      Cash, James I., Jr. "Cathay Pacific Airways (A): Globalization of Airline Reservation and Distribution Systems Technology." Harvard Business School Case 189-144, January 1989.
      • January 1989 (Revised March 1991)
      • Case

      General Electric Canada: Designing a New Organization

      By: Lynda M. Applegate and James I. Cash Jr.
      General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,... View Details
      Keywords: Organizational Design; Information Technology; Groups and Teams; Change; Communication; Information; Industrial Products Industry; Canada
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      Applegate, Lynda M., and James I. Cash Jr. "General Electric Canada: Designing a New Organization." Harvard Business School Case 189-138, January 1989. (Revised March 1991.)
      • January 1989 (Revised October 1991)
      • Case

      Center for Machine Intelligence: Computer Support for Cooperative Work

      By: Lynda M. Applegate
      Keywords: Information Technology; Information Technology Industry
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      Applegate, Lynda M. "Center for Machine Intelligence: Computer Support for Cooperative Work." Harvard Business School Case 189-135, January 1989. (Revised October 1991.)
      • January 1989 (Revised July 1991)
      • Case

      Bank for International Development, Software Case

      By: W. Carl Kester and Timothy A. Luehrman
      A hypothetical case in which an assistant treasurer of a supranational bank is asked to determine in which currencies it has been cheaper ex post to borrow. An integral part of the case is a Lotus 1-2-3 worksheet containing monthly data on yen and dollar interest... View Details
      Keywords: Decisions; Interest Rates; International Finance; Relationships; Currency; Management Analysis, Tools, and Techniques; Analytics and Data Science; Inflation and Deflation
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      Kester, W. Carl, and Timothy A. Luehrman. "Bank for International Development, Software Case." Harvard Business School Case 289-034, January 1989. (Revised July 1991.)
      • Article

      Computer-Aided Deliberation: Model Management and Group Decision Support

      By: J. F. Nunamaker, L. M. Applegate and B. R. Konsynski
      Keywords: Information Technology; Management; Groups and Teams; Decision Making
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      Nunamaker, J. F., L. M. Applegate, and B. R. Konsynski. "Computer-Aided Deliberation: Model Management and Group Decision Support." Operations Research 36, no. 6 (November–December 1988).
      • Article

      Computer-Aided Deliberation: Model Management and Group Decision Support

      By: J. F. Nunamaker, L. M. Applegate and Benn R Konsynski
      Keywords: Information Technology; Management; Groups and Teams; Decision Making
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      Nunamaker, J. F., L. M. Applegate, and Benn R Konsynski. "Computer-Aided Deliberation: Model Management and Group Decision Support." Operations Research 36, no. 6 (November–December 1988).
      • November–December 1988
      • Article

      Information Technology and Tomorrow's Manager

      By: L. M. Applegate, J. I. Cash and Q. D. Mills
      Keywords: Information Technology
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      Applegate, L. M., J. I. Cash, and Q. D. Mills. "Information Technology and Tomorrow's Manager." Harvard Business Review 66, no. 6 (November–December 1988): 128–36.
      • October 1988 (Revised November 1988)
      • Case

      NutraSweet Co.: Technology to Tailor-Make Foods

      By: Ray A. Goldberg
      Keywords: Food; Information Technology; Competitive Strategy; Food and Beverage Industry
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      Goldberg, Ray A. "NutraSweet Co.: Technology to Tailor-Make Foods." Harvard Business School Case 589-050, October 1988. (Revised November 1988.)
      • September 1988 (Revised December 1998)
      • Case

      Donner Co.

      By: Roy D. Shapiro
      The management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is used to analyze the production capacity of various stages in the process and to examine bottlenecks and key... View Details
      Keywords: Information Management; Management; Management Practices and Processes; Production; Performance Capacity; Problems and Challenges; Semiconductor Industry
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      Shapiro, Roy D. "Donner Co." Harvard Business School Case 689-030, September 1988. (Revised December 1998.)
      • September 1988 (Revised May 1990)
      • Teaching Note

      Smartwave (B): Implementing an Expert System at Digital Equipment Corp., Teaching Note

      By: Dorothy Leonard-Barton
      Keywords: Technology Adoption
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      Leonard-Barton, Dorothy. "Smartwave (B): Implementing an Expert System at Digital Equipment Corp., Teaching Note." Harvard Business School Teaching Note 189-052, September 1988. (Revised May 1990.)
      • September 1988 (Revised September 1993)
      • Case

      Mrs. Fields Cookies

      By: James I. Cash Jr.
      Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage... View Details
      Keywords: Acquisition; Information Management; Organizational Structure; Customer Relationship Management; Business Growth and Maturation; Networks; Internet and the Web; Food and Beverage Industry; Information Technology Industry
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      Cash, James I., Jr. "Mrs. Fields Cookies." Harvard Business School Case 189-056, September 1988. (Revised September 1993.)
      • September 1988
      • Case

      Frontier Airlines, Inc. (A) (Condensed)

      By: F. Warren McFarlan
      Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain... View Details
      Keywords: Adoption; Business Strategy; Competitive Strategy; Information Technology; Air Transportation; Air Transportation Industry
      Citation
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      McFarlan, F. Warren. "Frontier Airlines, Inc. (A) (Condensed)." Harvard Business School Case 189-074, September 1988.
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