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  • November 2022
  • Supplement

Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)

By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged... View Details
Keywords: Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
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  • 15 May 2012
  • First Look

First Look: May 15

changing environment with the growing acceptance of online retailing that empowered customers by providing greater price transparency and more options. Marketing channels and communication touch points continued to shift. Home Depot's... View Details
Keywords: Carmen Nobel
  • 06 Sep 2016
  • First Look

September 6, 2016

information aggregation treatments do not affect total equity investment when we make the investment environment more realistic than in prior experiments. Previously documented aggregation effects are not robust to changes in the risky... View Details
Keywords: Carmen Nobel
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

around 45 to 50 per head and lunches for half that. D'O not only is filled to capacity year-round, but there's an 18-month waiting list to dine there. Understandably, this piqued the interest of a veteran organizational strategy scholar.... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 09 Sep 2009
  • First Look

First Look: September 9

aligning strategic choices with organizational architecture. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/410007-PDF-ENG Meeting the Diversity Challenge at PepsiCo: The Steve Reinemund Era Harvard Business School Case 410-024... View Details
Keywords: Martha Lagace
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

interests align? Kash Rangan: At its core, the private sector has always been about value creation—producing goods and services valued by consumers, generating employment, and delivering profits for shareholders. Nothing has changed in... View Details
Keywords: by Sean Silverthorne
  • 14 Nov 2005
  • Research & Ideas

How Can Start Ups Grow?

well-established firms rather than young ones. Since well-established firms differ from young ones in their availability of resources, adaptability, and stability in the face of changing environments, the findings from those studies are... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

GMAC Insurance, the wholly-owned auto insurance subsidiary of General Motors, formed through the merger of two smaller insurance firms, is at a strategic cross-roads. Progressive changed the competitive landscape with its superior pricing... View Details
Keywords: Martha Lagace
  • 28 Aug 2012
  • First Look

First Look: August 28

likely attributable to improvements in comparability (i.e., better precision of across-firm information) than to changes in information quality specific to the firm (i.e., core information quality). If IFRS adoption improves financial... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2012
  • First Look

First Look: Dec. 11

across and within those markets. Recent changes in the economics of unconventional natural gas extraction-"the shale revolution"-could potentially remake those markets, steering the world toward the "golden age" of... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2014
  • First Look

First Look: November 4

commercial implementations of these practices and then identify their effects on competition. I conclude that Google's tying tactics are suspect under antitrust law. Publisher's link: http://www.benedelman.org/publications/google-tying-2014-10-26.pdf November 2014... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2010
  • First Look

First Look: August 10

Frank V. Cespedes, and Kerry HermanHarvard Business School Case 709-441 In 2008, concert producer and promoter Live Nation faces a decision about its strategy in light of the tumultuous changes in the music industry and the increasing... View Details
Keywords: Martha Lagace
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

informal organizational networks; and during periods of credit expansion. Overall, we provide novel evidence of non-agency related costs in the use of soft information in credit decisions. Download working paper:... View Details
Keywords: Dina Gerdeman
  • 14 Oct 2014
  • First Look

First Look: October 14

understand or who can't operationalize these links can press for better execution when they need a better strategy or change strategic direction when they should focus on sales basics. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 04 May 2010
  • First Look

First Look: May 4

case:http://cb.hbsp.harvard.edu/cb/product/810082-PDF-ENG CommonAngelTM (B) Lynda M. Applegate, Kaitlyn Simpson, Max White, and Christopher McDonaldHarvard Business School Supplement 810-011 This case discusses changes in CommonAngels'... View Details
Keywords: Martha Lagace
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

Organizational Learning from Error Authors:Lucy H. MacPhail and Amy C. Edmondson Publication:In Errors in Organizations, edited by D. Hoffman and M. Frese. Routledge, forthcoming An abstract is not available at this time. Publisher's... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

in organizational behavior (OB), this is a fundamental departure from the extant operations management (OM) literature. Download the paper: http://www.hbs.edu/research/pdf/07-058.pdf Future Lock-In: Future Implementation Increases... View Details
Keywords: Martha Lagace
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

were up and earnings were beating analysts’ expectations. The #MeToo movement changes everything At the same time, the company’s new management allegedly encouraged a party culture that made some employees—especially women—uncomfortable,... View Details
Keywords: by Avery Forman; Food & Beverage
  • 23 Dec 2014
  • First Look

First Look: December 23

"claim" value individually and cooperative ones to "create" value jointly, as well as efforts to change perceptions of the game itself. Since advice to one side does not necessarily presume the full game-theoretic... View Details
Keywords: Carmen Nobel
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

Karen A. Jehn, and Martin Euwema Publication:Journal of Organizational Behavior (forthcoming) Abstract Contrary to much boundary spanning research, we examined the negative consequences of boundary spanning contact in multi-organizational... View Details
Keywords: Sean Silverthorne

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