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  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

change among training organizations, our research team at Harvard’s interdisciplinary Project on Workforce analyzed 316 applications to the Postsecondary Innovation for Equity initiative. The grant competition, launched by venture... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • August 2022
  • Case

Atlanta Ransomware Attack (A)

By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at... View Details
Keywords: Crime and Corruption; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Ethics; Values and Beliefs; Government and Politics; Government Administration; Information Technology; Cybersecurity; Information Management; Leadership; Management; Crisis Management; Management Teams; Negotiation; Risk and Uncertainty; Social Psychology; Perception; Personal Characteristics; Perspective; Power and Influence; Society; Public Administration Industry; United States; Georgia (state, US); Atlanta
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  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

Competing arguments become difficult to judge, since advocates will suggest using those measures (net income, return on capital, market presence, share of mind, and so on) that favor their preferred alternative. Fuzzy thinking and long delays are the likely result. To... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • October 2010 (Revised May 2017)
  • Case

Building a Developmental Culture: The Birth of Deloitte University

By: Boris Groysberg, Maureen Gibbons and Joshua Bronstein
It is October 2009 and Barry Salzberg, CEO of Deloitte LLP, has just returned from the groundbreaking of Deloitte University. When completed, Deloitte University would be a world class learning and development center owned by, and for the exclusive use by the employees... View Details
Keywords: Leading Change; Problems and Challenges; Organizational Change and Adaptation; Management Teams; Competency and Skills; Training; Employees; Values and Beliefs; Education Industry; Consulting Industry; United States
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  • 07 Dec 2022
  • Blog Post

2022 Climate Symposium: Tackling Climate Together

recent tax credits, loans, and grants passed in Washington will drive innovation, accelerate the transition, and demonstrate the U.S. commitment to a managed transition to a low/no carbon economy. Following the morning keynotes, attendees... View Details
  • Web

Frequently Asked Questions | HBS Online

Strategy Dynamic Teaming Economics for Managers Entrepreneurship Essentials Entrepreneurial Marketing Financial Accounting Sample Business Lessons Global Business Harvard Online Courses Launching Tech... View Details
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

requires a spirit of inquiry and openness, patience, and a tolerance for ambiguity. However, most managers admire and are rewarded for decisiveness, efficiency, and action rather than for deep reflection and painstaking analysis. Third,... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • June 1991 (Revised October 1991)
  • Case

General Electric: Reg Jones and Jack Welch

By: Francis Aguilar and Christopher A. Bartlett
When GE's retiring Reginald Jones turned the job of CEO over to Jack Welch on April 1, 1981, the Wall Street Journal reported that GE had "decided to replace a legend with a live wire." Some wondered if the young dynamo could fill the elder statesman's very large... View Details
Keywords: Management Teams; Business or Company Management; Change Management; Leading Change; Restructuring; Investment; Strategic Planning; Organizational Change and Adaptation; Management Succession
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  • January 2000 (Revised April 2000)
  • Case

StarMedia: Launching a Latin American Revolution

By: Thomas R. Eisenmann and Jon K Rust
By the fall of 1999, StarMedia had sprinted to a sizable lead in the race to acquire Latin American Internet users. Its pan-regional, horizontal portal was the first to target Spanish- and Portuguese-language speakers on the Internet, registering 1.2 billion page views... View Details
Keywords: Private Ownership; History; Risk Management; Business Cycles; Corporate Entrepreneurship; Infrastructure; Media; Emerging Markets; Cross-Cultural and Cross-Border Issues; Web; Information Technology Industry; Web Services Industry
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  • 06 Jul 2011
  • Research & Ideas

Are You a Level-Six Leader?

percent of revenue, down from 6 percent during the 1990s, the Carly Fiorina/Mark Hurd team "saved" HP about $4 billion—about the equivalent of half the profits earned during Hurd's last year. HP's once formidable technological... View Details
Keywords: by Mitch Maidique
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

managers how to lead change that improved performance. One unit dramatically boosted its performance while the other did not. The difference? The readiness of the senior team and the environment for change.... View Details
Keywords: by Roberta Holland; Education
  • 2023
  • Case

Christiana Figueres and the Collaborative Approach to Negotiating Climate Action

By: James K. Sebenius, Laurence A. Green, Hannah Riley-Bowles, Lara SanPietro and Mina Subramanian
This case study centers on Harvard’s Program on Negotiation 2022 Great Negotiator, Christiana Figueres, and her efforts as Executive Secretary of the United Nations Framework Convention on Climate Change (UNFCCC) to build momentum for, and ultimately pass, the 2015... View Details
Keywords: Climate Change; Negotiation; Environmental Regulation; International Relations; Leadership
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  • November 2005
  • Case

Michael Ovitz and The Walt Disney Company (A)

By: Jay W. Lorsch and Alexis Chernak
Faced with the need to hire a new president, The Walt Disney Co. pursued Michael Ovitz, a founder of the Creative Artist Agency. Although initially disinterested, Ovitz engaged in negotiations with Michael Eisner, CEO of The Walt Disney Co., in the summer of 1995... View Details
Keywords: Corporate Governance; Management Teams; Selection and Staffing; Negotiation; Organizational Culture
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  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

managers tend to track members of the top management teams of firms (CEOs, CFOs, Presidents, and Board Chairs) and tend to share educational and location-based commonalities... View Details
Keywords: Dina Gerdeman
  • 24 Jul 2017
  • Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

HBS. The Canadian Red Cross puts pseudo-sets to the test The researchers proved the efficacy of pseudo-set framing through a series of laboratory and real-world field studies. In one study, they teamed up with the Canadian Red Cross, a... View Details
Keywords: by Carmen Nobel
  • March 1996
  • Case

Ernst & Young United Kingdom (A) (Abridged)

By: John J. Gabarro and Samantha Graff
Intended to be a robust example of the challenges encountered during the early stages of a large-scale organizational transformation effort in a professional service firm. Describes a massive change program initiated and led by the new managing partner along with a... View Details
Keywords: Change Management; Leading Change; Management Teams; Organizational Change and Adaptation; Restructuring; Problems and Challenges; United Kingdom; London
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  • Web

Kristin W. Mugford | About

roles and became the first female partner in the firm's history. Kristin helped start Bain Capital Credit (founded as Sankaty Advisors), and prior to her retirement was responsible for the oversight of their high yield investments and a senior member of Bain Capital... View Details
  • Web

Software Tools - Research Computing Services

part of your submission script or by including the PATH assignment in your .bashrc login script. Additionally, one could write a personal or team software module, which can be used in coordination with the system-wide software modules.... View Details
  • Teaching Interest

General Management: Processes and Action

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done.  Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details
Keywords: Change Management; Communication Strategy; Decision Making; Corporate Entrepreneurship; Technological Innovation; Knowledge Management; Leadership Development; Leadership Style; Leading Change; Growth and Development Strategy; Management Practices and Processes; Management Skills; Management Style; Management Teams; Managerial Roles; Resource Allocation; Business Processes; Mission and Purpose; Organizational Culture; Organizational Design; Organizational Structure; Strategic Planning; Conflict and Resolution; Power and Influence; Business Strategy; Competitive Strategy; Competitive Advantage; Auto Industry; Computer Industry; Entertainment and Recreation Industry; Financial Services Industry; Health Industry; Information Industry; Legal Services Industry; Manufacturing Industry; Media and Broadcasting Industry; Publishing Industry; Retail Industry; Video Game Industry; China; India; United States
  • 25 Aug 2014
  • News

Ashraf M. Dahod, MBA 1981

face rejection are job requirements for entrepreneurs. “No one person can build a company,” says Dahod, reflecting that one of the most difficult moments in his career was when he sold Starent to Cisco and decided to build a new team. “I felt a moral obligation to keep... View Details
Keywords: Susan Young