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- All HBS Web
(2,996)
- People (5)
- News (392)
- Research (2,356)
- Events (6)
- Multimedia (3)
- Faculty Publications (1,589)
- 12 Dec 2018
- News
Lesson Plan
Caravia—a store remodel that includes a new seating area, for example, or sales and marketing efforts such as branded merchandise and an increased social media presence. Caravia is a sanctuary of sorts, a space where Cognetti can recharge... View Details
- 16 Dec 2013
- HBS Case
D’O: Making a Michelin-Starred Restaurant Affordable
For restaurateurs, receiving a Michelin star can be a mixed blessing. Certainly it's a rare and celebrated honor—the French company bestows its one-, two-, and three-star ratings only to a select few restaurants worldwide. However, a star begets expectations of... View Details
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/416026-PDF-ENG Harvard Business School Case 517-040 Marketing Transformation at Mastercard Since 2013, Mastercard CMO M.V. Rajamannar (Raja) had transformed the firm’s View Details
Keywords: Sean Silverthorne
- 02 Jun 2010
- First Look
First Look: June 2
stick with practicing medicine. This essay argues that physicians currently in practice could be equipped over time with the management skill necessary to develop and implement new models of primary care. A Choice Prediction Competition for View Details
Keywords: Martha Lagace
- 01 Jun 2012
- News
Straight to the Heart
GREENWALD: A savvy, successful approach that combines marketing tactics and psychological insight. Can Rachel win NBC's "Match Off"? Her story: how Rachel met Brad The veteran of several high-level marketing... View Details
- 01 Dec 2001
- News
Reaching Out
"Many people want to spend their productive years doing something that they care about, and one way to do that is to work through the social sector on issues that markets alone don't always address," Childress says. A Two-Way Street While... View Details
- 18 Aug 2009
- First Look
First Look: August 18
these two relationships may operate in a circular fashion. Second, we consider whether advertising these benefits of charitable giving—asking people to give in order to be happy—may have the perverse consequence of decreasing charitable... View Details
Keywords: Martha Lagace
- 28 Oct 2020
- Blog Post
Keep Your Weary Workers Engaged
performance, and not performers. Performance may be based on factors besides the talent and motivation of the individual in question, such as job or market conditions. A person may perform well in some aspects of the job but not in... View Details
Keywords: All Industries
- 12 May 2022
- News
Onboarding
undertaking something much more serious, leading Xerox’s entry into the Chinese market and fearlessly chastising the company’s chairman for publicizing its activities in the press. Always up for a new challenge, she also began serving on... View Details
- 08 Dec 2020
- Blog Post
Keep Your Weary Workers Engaged
performance, and not performers. Performance may be based on factors besides the talent and motivation of the individual in question, such as job or market conditions. A person may perform well in some aspects of the job but not in... View Details
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
documents or written plans, but is the actual aggregation of commitments and their relationship to the realized strategy of the firm. If I'm the top management, how can I shape that process, manage it, and give it direction?—Joseph L.... View Details
Keywords: by Martha Lagace
- 01 Mar 2008
- News
Innovation, Inc.
performance.” Previous laboratory studies have demonstrated the causal relationship between emotion and creativity. Amabile’s research in a real-world setting bears this out, with positive emotion tied to higher creativity and negative... View Details
- 30 May 2005
- Research & Ideas
Germany’s Pioneering Corporate Managers
Siemens, the Deutsche Bank, Dresdner, Bosch, BASF, and so on, all managed to somehow reconstruct and reinvent themselves after these upheavals. So I intended to write a long-term study about a company or factory with a focus on its View Details
Keywords: by Sean Silverthorne
- June 2024
- Case
SnapTravel: Betting on 'Super.com'
By: Reza Satchu and Tom Quinn
This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details
Keywords: Business Growth and Maturation; Business Plan; Business Startups; Change Management; Disruption; Transformation; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Decisions; Income; Entrepreneurship; Geographic Scope; Cross-Cultural and Cross-Border Issues; Health Pandemics; Surveys; Knowledge Acquisition; Knowledge Use and Leverage; Leading Change; Crisis Management; Goals and Objectives; Risk Management; Consumer Behavior; Game Theory; Risk and Uncertainty; Adaptation; Diversification; Expansion; System Shocks; Accommodations Industry; Technology Industry; Canada; United States; Las Vegas
- July 2004 (Revised March 2006)
- Case
RosettaNet and ebXML: Betting on the Right eBusiness Standard
By: F. Warren McFarlan and Veronika Belokhvostova
A major enterprise software company must select which technologies to support, based on their long-term and short-term viability and benefits. The protagonist is involved in the release of the B2B integration component of major enterprise software whose purpose is to... View Details
Keywords: Communication Technology; Customer Focus and Relationships; Markets; Standards; Science-Based Business; Situation or Environment; Applications and Software; Technology Adoption; Information Technology Industry
McFarlan, F. Warren, and Veronika Belokhvostova. "RosettaNet and ebXML: Betting on the Right eBusiness Standard." Harvard Business School Case 305-006, July 2004. (Revised March 2006.)
- 01 Jun 2016
- News
How Do We Win the Cyberwar?
the mafia. Every criminal trope imaginable is trying to get a piece of this. All told, online crime inflicted $445 billion in damage to the global economy in 2014, according to a study by the Center for Strategic and International Studies. A $75 billion cyberdefense... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
- 19 Jun 2012
- First Look
First Look: June 19
The alleged benefits of flattening flow primarily from pushing decisions downward to enhance customer and market responsiveness and to improve accountability and morale. Has flattening delivered on its promise to push decisions downward?... View Details
Keywords: Sean Silverthorne
- 02 Jan 2001
- Research & Ideas
Can Japan Compete? [Part One]
viewed as mavericks, outside the mainstream. Companies are being pressured by foreign shareholders and competitive challenges. Many Japanese companies now have 25% of their stock owned by foreigners. In the case of the government, part of the problem is that there are... View Details
Keywords: by Martha Lagace & Hilah Geer
- Web
Online Dynamic Teaming Course | HBS Online
real challenges of being a leader. I loved the frameworks and the case study model of the course, and I thought the course was very manageable on top of a full-time job." Abby Katz Senior Marketing Manager at Mavrck Effectively lead... View Details
- 01 Jun 2009
- News
Cynthia Carroll
Carroll Illustration by Dennis Balogh Founded as a gold mining company in 1917 in South Africa by Ernest Oppenheimer (with help from Herbert Hoover and J. P. Morgan), Anglo American plc is the world’s fourth-largest diversified mining company by View Details