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  • 09 Jul 2008
  • Research & Ideas

Starbucks’ Lessons for Premium Brands

in three ways. First, the early adopters who valued the club-like atmosphere of relaxing over a quality cup of coffee found themselves in a minority. To grow, Starbucks increasingly appealed to grab and go... View Details
Keywords: by John Quelch; Retail
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

interdependent. And although you may have a great doctor with the best intentions, the system may not allow him or her to give the quality of care they would like to. A: Absolutely. My heart really goes out... View Details
Keywords: by Sean Silverthorne; Health
  • 02 Dec 2015
  • Blog Post

Alumni: Where Are They Now? Featuring: Laura Mackay...

models and aspirations to transform the industry. One company in particular grabbed my attention: Fibroblast, a referral management platform. The business is focused at the heart of the one for the most challenging issues for patient... View Details
Keywords: Technology; Health Care; Entrepreneurship
  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

insurance persuades consumers across the nation to deposit funds in higher interest CDs in Puerto Rico banks and in non bricks-and-mortar, low-cost Internet banks such as ING Direct. Safety First Financial... View Details
Keywords: by John Quelch; Banking; Financial Services
  • 10 Sep 2013
  • First Look

First Look: September 10

  Publications 2006 Regional Studies Spatial Determinants of Entrepreneurship in India By: Ghani, Ejaz, William R. Kerr, and Stephen O'Connell Abstract—We analyze the spatial determinants of entrepreneurship in India in the manufacturing... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

push individuals into starting ventures out of necessity. When this happens, aspiring entrepreneurs often lower the threshold for the quality of the business ideas they pursue. Companies founded during such periods often display weaker... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

increasing employee attendance and productivity through comprehensive health and wellness programs. What is the best way for employers to address their health benefits issues? Here again, fuzzy thinking has... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • February 1987 (Revised January 1989)
  • Case

SmithKline Consumer Products: The Contac Relaunch

In March 1986, a tamperer contaminated CONTAC Cold Capsules, SmithKline Consumer Product's most popular product. To relaunch CONTAC after withdrawing it from the market, the management team had to present a plan of action to the corporation board. They knew CONTAC's 25... View Details
Keywords: Safety; Crisis Management; Product Launch; Pharmaceutical Industry
Related
  • 24 Feb 2011
  • Research & Ideas

What’s Government’s Role in Regulating Home Purchase Financing?

going to be easy, but it's critical to privatization. As we increase our regulation of banks and require them to hold more capital, we'll be driving more activity into the less-regulated securitization markets. Our paper identifies a... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 01 Nov 2011
  • First Look

First Look: Nov. 1

short-term profits and returns to shareholders at the expense of worker safety and health, the environment, and society in general. In this... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2006
  • Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

Products German craftsmanship and quality are famous, and according to Fear, German companies generally compete as niche producers, particularly those that manufacture... View Details
Keywords: by Martha Lagace; Auto; Manufacturing
  • May 2010
  • Case

CEIBS: A Global Business School Made in China

By: John A. Quelch
In 2009, just 15 years after it was founded, the China Europe International Business School (CEIBS) has achieved the remarkable 8th position in the Financial Times Global MBA rankings. The case describes the short history of the school and the reasons for its success.... View Details
Keywords: Product Positioning; Quality; Business History; Competitive Advantage; Business Education; Global Strategy; Growth and Development Strategy; Education Industry; China
Related
  • September 2019 (Revised May 2020)
  • Supplement

Keroche (E): Considering Additional Capacity

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding
This case describes Keroche’s growth after entering the beer business in 2008. Although the company was operating at full capacity and not able to fulfill all of its orders, Tabitha Karanja had set a goal of growing Keroche’s share of the Kenyan beer market from... View Details
Keywords: Keroche; Alcohol; Alcoholic Beverages; Beer; Beer Market; Premium Beer; Manufacturing; Production; Production Capacity; Capacity; Business Ventures; Business Exit or Shutdown; Business Growth and Maturation; Business Startups; Small Business; Family Business; Crime and Corruption; Customer Focus and Relationships; Decisions; Income; Demographics; Geographic Scope; Geographic Location; Goods and Commodities; Government Legislation; Growth and Development; Business History; Lawsuits and Litigation; Laws and Statutes; Lawfulness; Goals and Objectives; Consumer Behavior; Market Entry and Exit; Problems and Challenges; Safety; Social Issues; Poverty; Strategy; Competition; Entrepreneurship; Investment; Financing and Loans; Food and Beverage Industry; Food and Beverage Industry
Related
  • 05 Mar 2013
  • First Look

First Look: March 5

emerging Asian markets. Paper: http://www.asiabusinessinsights.com/articles.html#sub_articles_E-commerce_in_Asia Issuer Quality and Corporate Bond Returns Authors:Greenwood, Robin, View Details
Keywords: Sean Silverthorne
  • 02 Mar 2011
  • Research & Ideas

Managing the Open Source vs. Proprietary Decision

same choices in terms of open source and proprietary software. There is no simple ranking of open source and proprietary software, either in terms of the full costs of adoption or the View Details
Keywords: by Josh Lerner & Mark Schankerman; Technology
  • 13 Mar 2014
  • Research & Ideas

Can We Get To Where We Need To Go?

When Harvard Business School Dean Nitin Nohria first moved from India to the United States more than 30 years ago, he was impressed with how well the highways and airports hummed along in this country. Yet Nohria said in recent years he... View Details
Keywords: by Dina Gerdeman; Transportation; Air Transportation; Auto
  • March 2011
  • Case

Grand Circle Travel: Where Risk Comes with the Territory

By: Herman B. Leonard
A worldwide travel company is intrinsically exposed to risks of natural and man-made disasters. How do you organize a business for success when it must on a nearly daily basis cope with hazards ranging from minor mishaps to large-scale catastrophes? Alan and Harriet... View Details
Keywords: Crisis Management; Risk and Uncertainty; Safety; Transportation; Organizational Design; Decision Choices and Conditions; Organizational Structure; Mission and Purpose; Competitive Advantage; Travel Industry
Related
  • 12 Jul 2011
  • First Look

First Look: July 12

performance improvement. We highlight implications for institutional theory, managers, and policymakers. Download the paper: http://www.hbs.edu/research/pdf/12-001.pdf Issuer Quality View Details
Keywords: Carmen Nobel
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

pronounced in banks, and with higher pre-adoption information asymmetry, consistent with investors expecting net information quality benefits from IFRS adoption. We also find that the reaction is less... View Details
  • 08 Dec 2015
  • First Look

December 8, 2015

quality and efficiency. The introduction of this transparency contributed to a 22.2% increase in customer-reported quality and reduced throughput... View Details
Keywords: Sean Silverthorne