Publications

June 2007 (Revised June 2008)
Case

GE's Imagination Breakthroughs: The Evo Project

By: Christopher A. Bartlett, Brian J. Hall and Nicole Bennett

In September 2003, Jeff Immelt challenged the business leaders at GE to come up with "Imagination Breakthroughs," innovative new projects that would serve as the centerpiece of GE's organic growth initiative. Follows the company as these changes are driven through the... View Details

Keywords: Innovation and Management; Leading Change; Growth and Development Strategy; Business Processes; Organizational Change and Adaptation; Organizational Culture; Environmental Sustainability; Green Technology Industry

February 2013 (Revised March 2013)
Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry

Web

Research - Race, Gender & Equity

Negotiation, Organizations & Markets 3 results Edward H. Chang Negotiation, Organizations & Markets 8 results Katherine B. Coffman Negotiation, Organizations & Markets 26 results Alexandra C. Feldberg Organizational Behavior 7 results... View Details

16 Nov 2010
News

The HBS Tunnels

Did you know that the HBS tunnels are connected to the Harvard University tunnels across the river? Read on, and all shall be made clear! Although connected, the two tunnel systems are very different. The... View Details

Keywords: Keith Larson

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

employees first, and then everything else will fall into place.” Book Excerpt Deep Purpose: The Heart and Soul of High-Performance Companies Ranjay Gulati Chapter 6: Be Yourself, Be Candid, Be Kind... View Details

Keywords: by Ranjay Gulati

01 Dec 2023
News

Rounding the Bend

circular system is a lofty ambition, and for all its efforts and public commitments, the industry is criticized for not doing more. But a host of emergent technologies, like... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing

02 Oct 2012
First Look

First Look: October 2

Evidence from a Field Experiment Authors: Kevin Boudreau, Tom Brady, Ina Ganguli, Patrick Gaule, Eva Guinan, Karim Lakhani, and Tony Hollenberg Abstract We present the results of a field experiment conducted within the Harvard Medical... View Details

Keywords: Sean Silverthorne

Web

Events - Business History

1960s and developed a research agenda for scholars seeking to overcome those roadblocks. In addition to offering a retrospective analysis of where corporate sustainability has fallen short, the conference explored the incentives, View Details

December 2019
Case

Steemit: A New Social Media?

By: Ramon Casadesus-Masanell, Alexander White and Karen Elterman

This case discusses the alternative social media site Steemit, including the principles it was founded on in 2016 and the challenges it faced in 2019. Steemit was a blockchain-based platform that aimed to differentiate itself from other social media companies by... View Details

February 2021 (Revised April 2024)
Case

Shopify: The Conquest for Chinese E-Commerce

By: Jeffrey F. Rayport, Avani Patel, Samantha Lin and Ariel Yang

In mid-2020, Tobias Lütke, CEO of Shopify, faced a critical decision on how to time potential expansion into the China market. Over the prior 15 years, his Canadian software-as-a-service company had grown from a small e-commerce solutions provider to a full service... View Details

01 Jun 2024
News

Competing in the Age of AI

when asked about daily usage. “We have a problem,” Lakhani told the gathering. “There’s a big knowing-doing divide.” Read more about From Chalkboards to Chatbots Lakhani has made it his mission to help business leaders bridge that divide View Details

Keywords: April White

March 2000 (Revised November 2000)
Case

IBM Corporation Turnaround

By: Robert D. Austin and Richard L. Nolan

Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with IBM executives. Covers the factors that led to the company's decline and actions taken to recover. View Details

Keywords: Transformation; Restructuring; Management Teams; Management Practices and Processes; Leading Change; Organizational Change and Adaptation; Information Technology Industry; Information Technology Industry