Publications

June 2011 (Revised October 2012)
Case

IBM China Development Lab Shanghai: Capability by Design

By: Willy Shih, Kamen Bliznashki and Fan Zhao

When IBM shifted from a traditional territory-based multinational organization to what it called a globally integrated enterprise, it established its headquarters for "Growth Markets" in Shanghai and "Established Markets" in New York. This positioned its China... View Details

Keywords: Diversification; Corporate Strategy; Global Strategy; Organizational Change and Adaptation; Research and Development; Emerging Markets; Product Development; Information Technology Industry; China

October 2004 (Revised April 2005)
Case

Lexar Media: The Digital Photography Company?

Examines growth options for a start-up that has parlayed its core technology in flash memory controllers into a rapidly growing position in the emerging digital photography industry. The new CEO must decide whether LexarMedia should maintain its identity as a digital... View Details

Keywords: Technology; Mission and Purpose; Organizational Change and Adaptation; Growth Management; Market Entry and Exit; Business Startups; Business Strategy; Technology Industry

March 1994 (Revised August 1997)
Case

Raychem Corp.: Interconnection Systems Division

By: Clayton M. Christensen

Describes the highly successful efforts of a management team to turn around the performance of a $30 million Raychem division that manufactures electronic connectors. The original manufacturing system was a batch operation, with a broad product line, high inventories,... View Details

Keywords: Cost Management; Time Management; Production; Organizational Change and Adaptation; Success; Performance; Strategy; Competitive Strategy; Electronics Industry

02 Oct 2013
What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

pp. 44-58. Eric Reis, The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, (New York: Crown Business, 2011). Michael L. Tushman and Charles A. O'Reilly III, Winning Through Innovation: A Practical Guide to... View Details

Keywords: by James Heskett

01 Dec 2016
News

Inside Modern HR

Matthew Breitfelder (MBA 2002) (courtesy Matthew Breitfelder) Matthew Breitfelder (MBA 2002) (courtesy Matthew Breitfelder) Young Hee Yoo (MBA 2017) (courtesy Young Hee Yoo) Young Hee Yoo (MBA 2017) (courtesy Young Hee Yoo) Once relegated to the back office, human... View Details

Keywords: Julia Hanna

December 2010 (Revised June 2011)
Case

Back to the Future: Redeveloping Unilever House

By: A. Eugene Kohn, Arthur I Segel and Andrew Pierson Terris

Steve Williams, General Counsel of Unilever PIc, has two key decisions to make prior to commencing construction on the redevelopment of Unilever House - the company's London corporate headquarters. The purpose of the redevelopment is to reinvigorate the corporate... View Details

Keywords: Organizational Culture; Leasing; Sales; Restructuring; Leading Change; Financing and Loans; Decisions; Business Headquarters; Design; Projects; London

04 Feb 2008
Research & Ideas

Putting Entrepreneurship in the Social Sector

while substantially improving overall organizational performance. Social entrepreneurs stay relentlessly focused on their missions and seek to continually innovate. This challenge cannot be overcome through incremental View Details

Keywords: by Sean Silverthorne

01 Oct 2002
News

Faculty Research Symposium

and the other focused on cardiac surgery teams. She found that differences in psychological safety indeed predicted a team's ability to learn and cope with change effectively — a consistent result across very different View Details

01 Jun 2004
News

Cyberposium: Pros and Cons of Outsourcing

The nuances of outsourcing — a swiftly growing phenomenon — are sometimes lost in a blizzard of headlines about IT jobs disappearing overseas. At the ninth annual Cyberposium conference, a panel of experts offered their perspective on a movement that is View Details

Keywords: cyberposium; cost; Corporate Services

Profile

Frank Spencer

logistics, organizational issues, strategy, and capital." In addition to his full-time work at Habitat, Spencer devotes approximately 20 hours each week to prepping for and attending classes at Union Presbyterian Seminary, where he... View Details

Keywords: Real Estate; Services

1990
Chapter

Implementing New Production Technologies: Exercises in Corporate Learning

By: D. A. Leonard-Barton

Keywords: Technological Innovation; Innovation and Management; Production; Organizational Change and Adaptation; Business Ventures; Technology Industry; Manufacturing Industry

November 1998 (Revised July 1999)
Case

Spyder Active Sports, Inc. and CHB Capital Partners (B)

By: John A. Davis, Louis B. Barnes and Peter K. Botticelli

Supplements the (A) case. View Details

Keywords: Organizational Change and Adaptation; Private Equity; Family Business; Business Growth and Maturation; Entrepreneurship; Apparel and Accessories Industry; Sports Industry

October 2016
Case

Malenti Strings: Intrapreneurship within FLG, Inc.

By: David A. Garvin and Rachel Gordon

This case follows Jenica Fletcher as she rebuilds her company's guitar strings division from the ground up. Convinced that she could turn the division around if given complete independence from corporate headquarters, Fletcher relocated the group, rebranded it as... View Details

Keywords: Organizational Change and Adaptation; Management Style; Management Practices and Processes; Restructuring; Business Divisions; Consumer Products Industry

September 1998 (Revised July 1999)
Case

Spyder Active Sports, Inc. and CHB Capital Partners (A)

By: John A. Davis, Louis B. Barnes and Peter K. Botticelli

After establishing a small but profitable skiwear business, an entrepreneur decides to sell a minority stake in the firm to outside investors. His goal is to acquire the capital needed to grow the business, even though this will entail a substantial transformation of... View Details

Keywords: Organizational Change and Adaptation; Private Equity; Family Business; Business Growth and Maturation; Entrepreneurship; Apparel and Accessories Industry; Sports Industry

June 1998 (Revised January 2000)
Case

Egghead.com

By: Jeffrey F. Rayport

Egghead Software, an entrenched traditional chain retailer specializing in computer software and peripherals, had established a nationwide chain of mall and shopping center stores and a well-organized national brand. In early 1998, management made a highly unusual, and... View Details

Keywords: Organizational Change and Adaptation; Digital Platforms; Internet and the Web; Applications and Software; Information Technology Industry; Retail Industry