Human Resources - Publications - Faculty & Research

29 Nov 2022
Cold Call Podcast

How Will Gamers and Investors Respond to Microsoft’s Acquisition of Activision Blizzard?

Keywords: Re: Joseph Pacelli; Technology; Media & Broadcasting

March 2023 (Revised May 2023)
Case

OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (A)

By: Linda A. Hill and Lydia Begag

It was December 10, 2020, and Ed Bastian, the Chief Executive Officer (CEO) of Delta Air Lines (Delta), had just finished a meeting with Joanne Smith, Executive Vice President and Chief People Officer, and Keyra Lynn Johnson, the Chief Diversity and Inclusion Officer.... View Details

Keywords: Recruitment; Training; Race; Equality and Inequality; Corporate Social Responsibility and Impact; Job Design and Levels; Air Transportation Industry; United States

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2018
Working Paper

Managing Through Organizational Change: Employee Alignment in the Presence of Unexpected Career Concerns

By: Ohchan Kwon and Jee-Eun Shin

This study examines performance consequences due to unexpected career concerns – layoff risks due to institutional reasons. Exploiting a company-wide announcement of a merger decision by management as a trigger event for unexpected career concerns, we examine employee... View Details

Keywords: Career Changes; Performance Measures; Incentives; M＆A; Employees; Personal Development and Career; Mergers and Acquisitions; Organizational Change and Adaptation; Performance; Motivation and Incentives

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2016
Working Paper

Executive Compensation and Environmental Harm

By: Dylan Minor

We explore the relationship between managerial incentives and environmental harm. We find that high-powered executive compensation packages can increase the odds of environmental law breaking by 40%–60% and the magnitude of environmental harm by over 100%. We document... View Details

Keywords: Misconduct; Environmental Performance; Accounting Scandal; Sustainable Finance; Crime and Corruption; Corporate Social Responsibility and Impact; Executive Compensation; Environmental Sustainability; Corporate Governance

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April 2011
Article

Behavioral Economics Perspectives on Public Sector Pension Plans

By: John Beshears, James J. Choi, David Laibson and Brigitte C. Madrian

We describe the pension plan features of the states and the largest cities and counties in the U.S. Unlike in the private sector, defined benefit (DB) pensions are still the norm in the public sector. However, a few jurisdictions have shifted towards defined... View Details

Keywords: Equality and Inequality; Public Sector; Retirement; Private Sector; Compensation and Benefits; United States

March 2011
Case

Calveta Dining Services, Inc.: A Recipe for Growth?

By: James L. Heskett and Patricia Girardi

Calveta Dining Services contracts with senior living facilities (SLFs) for the management of food service to residents. Created by Antonio Calveta and built on his passion for food and traditional family values, the firm had enjoyed three decades of strong growth when... View Details

Keywords: Corporate Vision; Employee Empowerment; Service Management; Family Businesses; Growth Strategy; Family Business; Expansion; Communication; Employee Relationship Management; Service Operations; Organizational Structure; Growth and Development Strategy; Service Industry; Food and Beverage Industry

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May 2011 (Revised March 2013)
Supplement

Marshall & Gordon: Designing an Effective Compensation System (B)

By: Heidi K. Gardner and Kerry Herman

CEO Kelly Browne wrestles with the design and roll-out of a new compensation system to promote the collaboration necessary for supporting her firm's new strategy. Marshall Gordon International, a global public relations (PR) firm, has recently expanded its service... View Details

Keywords: Globalization; Executive Compensation; Management; Organizational Culture; Performance; Groups and Teams; Behavior; Corporate Strategy; System

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March 2011 (Revised June 2011)
Supplement

Arck Systems (B)

By: Ian Larkin

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details

Keywords: Change; Framework; Compensation and Benefits; Management; Organizational Design; Outcome or Result; Performance Evaluation; Sales; Motivation and Incentives; System; Software

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November 2008
Supplement

Differences at Work: Sameer (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Sameer (B) HBS Case No. 9-609-054, Sameer leaves the firm at the summer's end without confronting his employer about the jokes and wondering whether he made the right choice. Later Sameer's former employer calls him to apologize for their... View Details

Keywords: Decision Choices and Conditions; Moral Sensibility; Resignation and Termination; Working Conditions; Opportunities; Behavior

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September 2004 (Revised November 2004)
Case

Sanford C. Bernstein: Growing Pains

By: Boris Groysberg and Anahita Hashemi

To remain competitive, Sallie Krawcheck and Lisa Shalett, Sanford C. Bernstein's director of research and associate director of research, respectively, were examining the need to expand the research department's size, not only domestically but also internationally.... View Details

Keywords: Global Strategy; Selection and Staffing; Management Teams; Organizational Culture; Competitive Strategy; Competitive Advantage; Expansion

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Buildings & Cities - Business & Environment

Confronting Climate Change Buildings & Cities Cities are a key place to innovate to reduce greenhouse gases The world is currently undergoing the largest wave of urban growth in human history. More than half of the global population is... View Details

01 Sep 2020
News

Alumni and Faculty Books for September 2020

Edited by Margie Kelley Alumni Books The Book of Esports: The Definitive Guide to Competitive Video Games by William Collis (MBA 2011) RosettaBooks Almost overnight, esports—or competitive video games—have exploded into the largest entertainment and sporting phenomenon... View Details

Web

Post-war PR Campaigns Reaching Wide Audiences | Baker Library | Bloomberg Center | Harvard Business School

the Corporate Image Gary Works Photograph Album Resources Research Links Films & TV Bibliography From the Director Site Credits Special Collections Search Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion... View Details

01 Jun 2020
News

Effective Communication in the Age of Zoom

are exactly the same between dating and business. SUGGESTED RESOURCES Greenwald’s “13 Conversation Behaviors To Avoid” 100 Virtual Icebreakers SUGGESTED RESOURCES Greenwald’s “13 Conversation Behaviors To... View Details

Keywords: Zoom

01 Dec 2018
News

INK: The Bookshelf

to salvation. So it’s this strange idea of a leader cutting off resources, but as with all great teams, it shows that having resourcefulness is more important than having resources.” PERSONAL PICK Tribe: On Homecoming and Belonging by... View Details

17 Nov 2011
Sharpening Your Skills

Sharpening Your Skills: Organizational Design

managers allow so-called support function employees to become catalysts for change. Key concepts include: Marketers, human resources managers, finance managers, and other so-called support function employees... View Details

Keywords: Re: Ranjay Gulati & Raffaella Sadun

Web

Data: The Ever-Expanding Frontier - Race, Gender & Equity

worldviews and ways of operating are directly informed by the circumstances of our lives. Many employers have facilitated implicit bias tests that help team members understand the deeply entrenched nature of our interpersonal interactions. Other employers have created... View Details

17 May 2004
Research & Ideas

Why We Don’t Study Corporate Responsibility

analyzing research publications, we have found three basic trends. First, research has increasingly focused on economic performance. Second, research focusing on how organizations affect other dimensions of human welfare, beyond economic... View Details

Keywords: by Manda Salls

Web

Diversity | Employment

provide leadership opportunities through service on our Executive Committee. Career Training at the Allston Brighton Resource Center Members of our Human Resources department... View Details

July–August 2019
Article

The Soul of a Startup

By: Ranjay Gulati

There’s an essential, intangible something in start-ups—an energy, a soul. It inspires enthusiasm and fosters a sense of deep connection and mutual purpose. While this spirit persists, engagement is high and businesses keep their edge.
But all too often,... View Details

Keywords: Business Startups; Mission and Purpose; Customer Focus and Relationships; Employees; Creativity; Business Growth and Maturation

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