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  • 31 Aug 2010
  • First Look

First Look: August 31

developed economies historically, and even today. In analyzing this historical evidence, the chapter first shows how organizational forms of business groups were employed over long time periods to control large and diversified... View Details
Keywords: Sean Silverthorne
  • December 2022
  • Article

Scarlet Letters: Rehabilitation Through Transgression Transparency and Personal Narrative Control

By: Erin L. Frey, Ethan Bernstein and Nick Rekenthaler
When employees commit transgressions, organizations often use tools of organizational control to prevent them from transgressing again. We investigate whether organizations can use transgression transparency to rehabilitate transgressors. Although making transgressions... View Details
Keywords: Transparency; Workplace; Transgressions; Qualitative Research; Management Practices and Processes; Organizations; Employees; Reputation; Communication
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  • 22 May 2012
  • First Look

First Look: May 22

http://mitpress.mit.edu/catalog/item/default.asp?ttype=2&tid=12819 Do you Need a New Product-Development Strategy? Authors:Alan MacCormack, W. Crandall, P. Toft, and P. Henderson Publication:Research Technology Management 55, no. 1 (January-February 2012) Abstract... View Details
Keywords: Sean Silverthorne
  • 2020
  • Working Paper

Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

By: Ryan Allen and Prithwiraj Choudhury
Past research offers mixed perspectives on whether domain experience helps or hurts algorithm-augmented work performance. To reconcile these perspectives, we theorize that domain experience affects algorithm-augmented performance via two distinct countervailing... View Details
Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Decision-making; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
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  • 08 Nov 2016
  • First Look

November 8, 2016

worked well only at the early phase of modern economic growth and would not necessarily become an obstacle for dynamic development as the economies mature. Our research shows that while political institutions and View Details
Keywords: Sean Silverthorne
  • 18 Jul 2022
  • Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

attention and especially energy around speculation and trading—this gives an entrepreneur more time to focus and actually develop their product carefully without constantly having to face the market. Gazette: In November, the global... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology
  • 17 Dec 2007
  • Research & Ideas

The Rise of Medical Tourism

What used to be rare is now commonplace: traveling abroad to receive medical treatment, and to a developing country at that. So-called medical tourism is on the rise for everything from cardiac care to plastic surgery to hip and knee... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • Web

Power and Influence for Positive Impact | HBS Online

Influence Approach Show Hide Details Concepts Understanding Universal Human Needs Earning Other People’s Trust Understanding Influence Styles Analyzing and Developing Your Influence Approach Building Trust &... View Details
  • Web

The de Gaspé Beaubien Reading Room | About

research papers, rare books, ephemera, and visual materials—provide the documentary evidence that allows scholars to investigate firsthand the important business theories, organizations, movements, and individuals that have shaped our nation’s history and globally... View Details
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

declined or held flat, and return on invested capital (ROIC) has suffered dramatically. This decline in ROIC has been exacerbated by the significant growth in store square footage before the recession. Retail store count exploded through... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 15 Oct 2007
  • Research & Ideas

Businesses Beware: The World Is Not Flat

But when I began to research a broader range of measures including investment, phone calls, tourism, and immigration, I found that, surprisingly, the average extent of globalization is only 10 percent. For example, for every dollar of View Details
Keywords: by Martha Lagace
  • March 2023 (Revised May 2023)
  • Supplement

OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

By: Linda A. Hill and Lydia Begag
In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details
Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States
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  • 17 Aug 2010
  • First Look

First Look: August 17

explore the consequences of scientific publication-an instance of public disclosure-for a core set of activities within the firm. Specifically, we link publications to human capital management practices,... View Details
Keywords: Martha Lagace
  • 27 Sep 2021
  • Blog Post

Working to Change the Food System

internships in venture capital and at an ag-tech (agricultural technology) startup before school, I saw how unsuccessful commercialization was often a key barrier to large-scale deployments of new scientific discoveries and innovations in... View Details
  • 20 Aug 2013
  • First Look

First Look: August 20

falling profitability left it perilously close to violating key debt covenants, he had to move quickly. Purchase this case: http://hbr.org/search/213142-PDF-ENG Harvard Business School Note 413-122 Crafting a Career Narrative for New Professionals This note suggests an... View Details
Keywords: Anna Secino
  • 07 Feb 2019
  • Book

How Big Companies Can Outrun Disruption

Rediscovering Schumpeter: The Power of Capitalism On Target: Rethinking the Retail Website Are Technology Companies Ripe for Disruption? What do you think of this research? What should dinosaur companies do to fight an extinction event?... View Details
Keywords: by Martha Lagace
  • February 2022
  • Case

US Foods: Driving Post-Pandemic Success?

By: David E. Bell, Olivia Hull and Amy Klopfenstein
In November 2021, US Foods CEO Pietro Satriano must decide his company’s trajectory following the COVID-19 pandemic. US Foods suffered due to business closures and social distancing during the height of the pandemic. While the situation improved following the return of... View Details
Keywords: COVID-19 Pandemic; Agribusiness; Food; Goods and Commodities; Jobs and Positions; Job Design and Levels; Job Offer; Labor; Employment; Human Capital; Wages; Working Conditions; Operations; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Diversification; Product Design; Service Delivery; Service Operations; Supply Chain Management; Social Psychology; Motivation and Incentives; Transportation; Truck Transportation; Transportation Networks; Agriculture and Agribusiness Industry; Distribution Industry; Food and Beverage Industry; Transportation Industry; United States
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  • 2011
  • Book

Detour: My Unexpected, Amazing, Life Changing Journey With OnStar

By: Chet Huber
Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
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  • 18 Jul 2019
  • Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

and develop new workflows. “We can put sensors on something and get great data out of it, but then the question becomes what are we going to do with that data—and how are we going to make money off of it?” So why, then, do most IoT... View Details
Keywords: by Michael Blanding; Computer
  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

their leaders for the coming years." Generational differences related to the development of millennials comprise, according to Muder Chiba, "a global phenomenon." Amy Lynch concurred, saying, "When I talk with... View Details
Keywords: by Jim Heskett