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  • All HBS Web  (5,260)
    • People  (17)
    • News  (2,004)
    • Research  (2,657)
    • Events  (4)
    • Multimedia  (220)
  • Faculty Publications  (1,932)
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  • January 2024
  • Supplement

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands
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Bernstein, Ethan, and Tatiana Sandino. "Buurtzorg." Harvard Business School Multimedia/Video Supplement 424-705, January 2024.
  • 01 Oct 2013
  • Working Paper Summaries

Organizational Factors that Contribute to Operational Failures in Hospitals

Keywords: by Anita L. Tucker, W. Scott Heisler & Laura D. Janisse; Health
  • Web

Drug & Alcohol Policy | About

Harvard’s Employee Assistance Program (EAP). The Harvard University Police Department brochure Playing It Safe contains helpful information as well. Additionally, any member of the University may make use of the Health Services on an... View Details
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

Science this summer or early fall. Properties owned by Black hosts had 20 percent less demand than similar white-owned properties, hurting occupancy rates and adding to the imbalance, say Zhang and her coauthors, Nitin Mehta of the... View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 21 Feb 2023
  • Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

tested their idea through a 2015 field experiment that involved 2,500 participants in a walking program offered by the Evidation health tracking platform. The program paid the walkers small amounts of money based on their total steps. “We... View Details
Keywords: by Scott Van Voorhis
  • 14 Jun 2010
  • Research & Ideas

The Hard Work of Measuring Social Impact

to accountability demands from a variety of constituents. (These papers are: "The Many Faces of Nonprofit Accountability" [PDF] and "The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance" [PDF]).... View Details
Keywords: by Julia Hanna
  • 23 Aug 2011
  • First Look

First Look: August 23

Levy Publication:American Journal of Public Health (forthcoming) Abstract Objectives: We assessed whether a 2-phase labeling and choice architecture intervention increased sales of healthy food and beverages in a large hospital cafeteria.... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2008
  • Research & Ideas

Innovative Ways to Encourage Personal Savings

and I try to keep our connections in the communities we serve by talking with people. We come away from these encounters with a sense of optimism. Low- and moderate-income individuals, by and large, want to take care of their families.... View Details
Keywords: by Martha Lagace; Financial Services
  • Portrait Project

Edo Bedzra

birth, Dabala, my village, still has no resident physician.  But it produced one and with my business acumen, I will take health care to the farthest reaches of the world. The task may seem daunting; the... View Details
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

baby aspirin to home computers to the meaning of quality health care. Q: Why are these metaphors important for effective marketing? What happens when marketing does not give attention to them in branding and other efforts? A: Most... View Details
Keywords: by Martha Lagace; Consumer Products
  • December 2020 (Revised April 2021)
  • Case

Arcos Dorados: A QSR Recovery Plan

By: Forest Reinhardt, José B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal
Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s... View Details
Keywords: Agribusiness; Animal-Based Agribusiness; Plant-Based Agribusiness; Customer Value and Value Chain; Income; Macroeconomics; Environmental Management; Environmental Sustainability; Cross-Cultural and Cross-Border Issues; Food; Health Pandemics; Crisis Management; Logistics; Corporate Social Responsibility and Impact; Strategic Planning; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; Latin America; Aruba; Guadeloupe; Martinique; Mexico; Panama; Costa Rica; Argentina; Brazil; Chile; Colombia; Ecuador; French Guiana; Peru; Uruguay; Venezuela; Puerto Rico; Trinidad and Tobago
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Reinhardt, Forest, José B. Alvarez, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados: A QSR Recovery Plan." Harvard Business School Case 721-023, December 2020. (Revised April 2021.)
  • 09 Jul 2007
  • Research & Ideas

Five Steps to Better Family Negotiations

close relationships (such as spouses) often negotiate worse outcomes than do people who care less about their counterparts!1 Why? Because those in close relationships often avoid making their own interests and priorities known to... View Details
Keywords: by John A. Davis and Deepak Malhotra
  • 20 Apr 2020
  • Blog Post

Introducing LivelyHood, A Volunteer Nonprofit Founded in Response to COVID-19

thereafter, the world started to change quickly and dramatically. The impending health crisis and mass stockpiling consumed the collective psyche. And a tweet from the UK went viral: a nurse who had worked all day taking View Details
  • 28 Mar 2012
  • What Do You Think?

Are Factory Jobs Important to the Economy?

Summing Up: What Next, If Manufacturing Proves Not To Be A Creator Of Those Good "factory Jobs" Of The Past? Manufacturing is essential to the health of an economy. It both fuels and results from innovation. It is natural in the course of... View Details
Keywords: by James Heskett; Manufacturing
  • 15 Apr 2015
  • Research & Ideas

Why Americans Voted for an Income Tax

who we care very deeply about, who make a difference in our lives: our school teachers, fire fighters, people who build roads. We need those things You really couldn't have a business if you didn't have those things. But, you know, we pay... View Details
Keywords: by Matthew C. Weinzierl
  • November 2019
  • Case

The Genesis Lab at Novartis

By: Amy C. Edmondson, Ranjay Gulati, Patrick J. Healy and Kerry Herman
Novartis' Genesis Labs program, launched in 2016 as part of Novartis Institutes for Biomedical Research (NIBR), hosted pitch competitions where teams of NIBR scientists proposed ideas to explore that aimed to revolutionize drug discovery. The goal was to break down... View Details
Keywords: Drug Discovery; Health Care and Treatment; Research and Development; Innovation and Invention; Programs; Management
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Edmondson, Amy C., Ranjay Gulati, Patrick J. Healy, and Kerry Herman. "The Genesis Lab at Novartis." Harvard Business School Case 620-007, November 2019.
  • November 2022 (Revised April 2024)
  • Case

Martine Rothblatt and United Therapeutics: A Series of Implausible Dreams

By: Debora L. Spar and Julia M. Comeau
In 1990, satellite expert and Sirius XM founder Martine Rothblatt was determined to save the life of her seven-year-old daughter, Jenesis, who was diagnosed with a terminal illness called Pulmonary Arterial Hypertension (PAH). At the time, there was little medication... View Details
Keywords: Pharmaceutical Companies; Technological And Scientific Innovation; Organ Donation; Health Care and Treatment; Health Disorders; Innovation and Invention; Pharmaceutical Industry; Medical Devices and Supplies Industry; United States; District of Columbia
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Spar, Debora L., and Julia M. Comeau. "Martine Rothblatt and United Therapeutics: A Series of Implausible Dreams." Harvard Business School Case 323-039, November 2022. (Revised April 2024.)
  • Web

ICIC - Institute For Strategy And Competitiveness

HBS ISC About Michael Porter About Michael Porter A Letter from Michael Porter Biography The Essential Porter Honors & Awards Affiliated Organizations & Institutions VBHCD Initiative Affiliated Organizations... Affiliated Organizations & Institutions ICHOM VBHCD... View Details
  • 01 Mar 2013
  • Working Paper Summaries

Hurry Up and Wait: Differential Impacts of Congestion, Bottleneck Pressure, and Predictability on Patient Length of Stay

Keywords: by Jaeker Berry Jillian & Anita L. Tucker; Health
  • 23 Mar 2023
  • News

Winners Crowned in 2023 Alumni New Venture Competition

Alumni-founded startups M7 Health and Hue came out victorious in the 2023 Alumni New Venture Competition on Thursday, winning the Grand Prize and Runner Up awards respectively in an impressive field of eight global regional winners.... View Details
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