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Show Results For
- All HBS Web
(9,286)
- People (49)
- News (3,113)
- Research (3,067)
- Events (11)
- Multimedia (95)
- Faculty Publications (2,390)
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- 24 Oct 2006
- First Look
First Look: October 24, 2006
savings, or fertility behavior in African nations. However we do find weak evidence that AIDS has lead to a slow-down in education gains, as measured by youth literacy, and a... View Details
Keywords: Sean Silverthorne
- January 2024 (Revised February 2024)
- Course Overview Note
Managing Customers for Growth: Course Overview for Students
By: Eva Ascarza
Managing Customers for Growth (MCG) is a 14-session elective course for second-year MBA students at Harvard Business School. It is designed for business professionals engaged in roles centered on customer-driven growth activities. The course explores the dynamics of... View Details
Keywords: Customer Relationship Management; Decision Making; Analytics and Data Science; Growth Management; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry
Ascarza, Eva. "Managing Customers for Growth: Course Overview for Students." Harvard Business School Course Overview Note 524-032, January 2024. (Revised February 2024.)
- 13 Jul 2009
- Research & Ideas
Diagnosing the Public Health Care Alternative
prospective physicians who must incur massive debt for their education reluctantly opt for other occupations in which the government is not their sole source of revenues. A government market with an... View Details
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
linear, making you linger and pause and consider, rather than an easy search-and-grab. If you think about the origins of Starbucks, it was a process filled with friction: The barista would ask about your family and educate you about... View Details
- 26 Sep 2019
- Research & Ideas
What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?
Two years have passed since more than 700,000 Rohingya people fled a bloody ethnic cleansing campaign in Myanmar and created the world’s largest refugee camp in Bangladesh. But not much has changed since... View Details
Keywords: by Danielle Kost
- 26 Aug 2013
- Lessons from the Classroom
Built for Global Competition from the Start
focused mainly on the challenges of starting a company in a specific country—such as Argentina or Thailand—instead of launching internationally from the get-go, as many entrepreneurs do today. Kerr says he wanted LGV to "go straight... View Details
- 20 Feb 2008
- First Look
First Look: February 20, 2008
attention to the question of when to mix qualitative and quantitative data in a single research paper. We discuss implications of the framework for educating new field researchers. Cooperation and Equity... View Details
Keywords: Martha Lagace
- 03 Jun 2014
- First Look
First Look: June 3
educational products to primary and secondary schools in the United States. The company planned to file Chapter 11 in order to address its excessive debt load but needed to... View Details
Keywords: Sean Silverthorne
- April 2009
- Journal Article
Perspectives on the Productivity Dilemma
By: Paul S. Adler, Mary Benner, David James Brunner, John Paul MacDuffie, Emi Osono, Bradley R. Staats, Hirotaka Takeuchi, Michael Tushman and Sidney G. Winter
For more than a century, operations researchers have recognized that organizations can increase efficiency by adhering strictly to proven process templates, thereby rendering operations more stable and predictable. For several decades, researchers have also recognized... View Details
Keywords: Learning; Innovation and Invention; Knowledge Use and Leverage; Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Improvement; Performance Productivity; Adaptation
Adler, Paul S., Mary Benner, David James Brunner, John Paul MacDuffie, Emi Osono, Bradley R. Staats, Hirotaka Takeuchi, Michael Tushman, and Sidney G. Winter. "Perspectives on the Productivity Dilemma." Journal of Operations Management 27, no. 2 (April 2009): 99–113.
- 21 Apr 2009
- First Look
First Look: April 21, 2009
participation, a result also consistent with household self-reports. Several experiments find an important role for trust in insurance participation. We find mixed evidence that subtle psychological manipulations affect purchase and no... View Details
Keywords: Martha Lagace
- 12 Feb 2008
- First Look
First Look: February 12, 2007
Working PapersColonial Land Tenure, Electoral Competition and Public Goods in India Authors:Abhijit Banerjee and Lakshmi Iyer No abstract is available at this time. Download the paper: http://www.hbs.edu/research/pdf/08-062.pdf... View Details
Keywords: Martha Lagace
- April 2011
- Article
Why Leaders Don't Learn from Success
By: Francesca Gino and Gary P. Pisano
We argue that for a variety of psychological reasons, it is often much harder for leaders and organizations to learn from success than to learn from failure. Success creates three kinds of traps that often impede deep learning. The first is attribution error or the... View Details
Keywords: Learning; Innovation and Management; Leadership; Failure; Success; Performance Evaluation; Prejudice and Bias
Gino, Francesca, and Gary P. Pisano. "Why Leaders Don't Learn from Success." Harvard Business Review 89, no. 4 (April 2011): 68–74.
- 10 Aug 2011
- Research & Ideas
HBS Faculty Views on Debt Crisis
research and development. We need a better educated and trained workforce. We need talented immigrants to work their magic in the economy. We need to use existing government and private dollars to fix... View Details
Keywords: by Staff
- May 2003
- Module Note
Product Development Process Design and Improvement
By: Stefan H. Thomke
Describes the conceptual foundations and pedagogy for a module on the design and improvement of processes for the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Central to Managing Product... View Details
- 2011
- Article
Strategic Change and the Jazz Mindset: Exploring Practices That Enhance Dynamic Capabilities for Organizational Improvisation
By: Ethan S. Bernstein and Frank J. Barrett
How can leaders adopt a mindset that maximizes learning, remains responsive to short-term emergent opportunities, and simultaneously strengthens longer-term dynamic capabilities of the organization? This chapter explores the organizational decisions and practices... View Details
Keywords: Dynamic Capabilities; Strategic Change; Jazz; Jazz Mindset; Improvisation; Innovation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Knowledge Use and Leverage; Leading Change; Leadership Style; Leadership; Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizations; Creativity; Strategy; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; Education Industry; United States; Japan; Taiwan; Europe; Asia
Bernstein, Ethan S., and Frank J. Barrett. "Strategic Change and the Jazz Mindset: Exploring Practices That Enhance Dynamic Capabilities for Organizational Improvisation." Research in Organizational Change and Development 19 (2011): 55–90.
- 07 Sep 2007
- What Do You Think?
Are Elite Business Schools Fostering the Deprofessionalization of Management?
were the results of two foundation-sponsored studies of management education in the 1950's that argued for greater emphasis on the development of measures and exploration of theories by means of quantitative... View Details
Keywords: by Jim Heskett
- 12 Oct 1999
- Research & Ideas
Where Main Street Meets Wall Street
For Boston, whose history is better known for its midnight rides and tea parties with attitude, this was, by comparison, a low-key moment. On a slow July day in 1924 in the Hub's financial district, a new... View Details
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
inner workings of his own employer. “Vocal silence allows organizations to instill rather than impose morals” Manufacturing Morals: The Values of Silence in Business School Education chronicles Anteby's... View Details
- 28 Jun 2010
- HBS Case
Cincinnati Children’s Hospital Medical Center
details how one institution has implemented its own version of health-care reform, taking overall performance levels from well below average to the top 10 percent in the industry. Coauthored by HBS assistant professor Anita Tucker and... View Details
- 04 Sep 2007
- Research & Ideas
Jumpstarting Innovation: Using Disruption to Your Advantage
also teaches courses on innovation and building new ventures to seasoned executives in the School's Executive Education Program. This excerpt from a recent presentation encourages executives to leverage... View Details
Keywords: by Lynda M. Applegate