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Show Results For
- All HBS Web
(5,115)
- People (8)
- News (1,257)
- Research (3,063)
- Events (24)
- Multimedia (26)
- Faculty Publications (1,655)
- 01 Sep 2004
- News
Nancy Hall (MBA 1974)
of the board of the local YWCA and decided to come in once a week to help out. I soon realized that nonprofits could really use the skills I had — finance, marketing, planning. I saw that many nonprofits didn’t know who their customers... View Details
Keywords: Susan Young; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
what they want and when they don't. . . . In the case of a new cell phone, I don't know what I want. . . . Here's where companies make the mistake of competing on technical features for short-term gains instead of providing customers with... View Details
- 22 Nov 2011
- News
A Storybook Beginning
the organization is based. After partnering with USAID and private funders to bring e-readers to six schools in Ghana, Worldreader now has extended its reach to Kenya, where a foundation is partnering with Risher’s group to bring Kindles... View Details
- 02 Jul 2010
- What Do You Think?
Is Profit as a “Direct Goal” Overrated?
have observed. Almost to a person, they treat profit as a by-product of other things to which they devote most of their attention, things such as a focused strategy that delivers results to carefully-selected View Details
Keywords: by Jim Heskett
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
horizontally. In his first months at the company, Haythornthwaite formed nine strategy teams comprising people from across the divisions, with each team focused on one of nine customer segments. When the... View Details
Keywords: by Rosabeth Moss Kanter
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
organizations that really ends up with no trend line” “For decades, we’ve been in this cycle where an organization hires a consulting firm to help design and execute a restructuring, and then, as soon as... View Details
Keywords: by Carmen Nobel
- 01 Dec 2009
- News
Robert Goodwin
proper nutrition. The project in India is Nanhi Kali, an organization dedicated to keeping underprivileged girls in school by providing academic and direct material support. Our Honduras project is focused... View Details
Keywords: Deborah Blagg; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations
- 01 Jun 2001
- News
HBS Press Books in Brief
The Digital Enterprise: How to Reshape Your Business for a Connected World is an authoritative collection of cutting-edge Harvard Business Review articles, edited by HBR executive editor Nicholas G. Carr. Containing the latest thinking from leading minds in the new... View Details
- 10 Aug 2015
- News
A Talent Pipeline for Society’s Challenges
prepares highly qualified professionals for high-level roles in the social sector. “We’re focused on developing leaders at all levels for the world’s greatest challenges,” she says of ProInspire, which was recently named one of “7... View Details
Keywords: Jill Radsken
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
Andreas Haas How Does an Organization Like Boeing Coordinate Work Under Intense Competitive Pressure? Our case study on Boeing this month unfolded in real time, leading up to a second critical glitch on one of their products, this time... View Details
- October 2003
- Case
Merrill Lynch: Supernova
Supernova is the name given to a new way to manage client relationships that originated in the Merrill Lynch Indianapolis offices. During a trial period, Supernova generated very good results among financial advisers and their customers, but challenged the traditional... View Details
Keywords: Organizational Change and Adaptation; Customer Relationship Management; Organizational Culture; Financial Services Industry; Indianapolis
Oliva, Rogelio, Roger H. Hallowell, and Gabriel R. Bitran. "Merrill Lynch: Supernova." Harvard Business School Case 604-053, October 2003.
- 08 Sep 2011
- What Do You Think?
What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?
the company's success: Its product development relies less on finding out what customers want than it does on what its employees think would be "cool." Its strategy is based on the introduction of a stream of thoroughly tested... View Details
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
created by customers and clients and their increasing expectations that we be available day and night. Even more can be laid at the feet of leadership. But ultimately the primary culprit is us. That's my sense of the comments concerning... View Details
- 01 Feb 1999
- News
Social Enterprise Forum Discusses Strategy
How are the models of strategy that have been developed for business organizations being applied in the nonprofit world? What new strategy models are emerging that reflect the distinctive characteristics of nonprofit organizations? These... View Details
- Web
Launching Tech Ventures - Course Catalog
design and run as well as the organizations they build. LTV has a tactical, implementation bias rather than a strategic one. There is a modest overlap with Product Management and Entrepreneurial Sales, but LTV is solely View Details
- 01 Sep 2013
- News
Passion & Purpose
younger generation. Seeing their values gives me hope that society will come to its senses and turn the planet around.” Sant channels his passion for the environment into his business and philanthropic endeavors. Having built a remarkably successful firm View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
the nature of the organization's business and how the organization intends to succeed and outperform competitors. It articulates the critical elements for a company's growth strategy 5: Objectives for growth in shareholder value Targeted... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
- 13 Jun 2013
- News
Learning Curve
solution was the Partnership for Los Angeles Schools, a nonprofit spun out of City Hall that is focused on turning around 22 of the district's lowest-performing schools. Serving close to 16,000 students, the partnership is a collaborative... View Details
Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
advertisers, and were heavily focused on interactive advertising options. The tendency for the established organization to assert control over the decision-making processes of the new venture kept these new... View Details
Keywords: by Clark Gilbert & Joseph L. Bower