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Show Results For
- All HBS Web
(5,014)
- People (13)
- News (1,262)
- Research (2,837)
- Events (11)
- Multimedia (65)
- Faculty Publications (1,939)
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Goals Challenges Traditional Organizational Designs By: Battilana, Julie, Michael Fuerstein, and Michael Lee Abstract—For an extended period during the first half of the 20th century, industrial democracy... View Details
Keywords: Carmen Nobel
- Video
Adrian Gore
Adrian Gore, founder and Group Chief Executive of Discovery Limited, outlines a commitment to improving the health of their customers, which has allowed the company to continue building public trust. View Details
- 09 Jun 2015
- First Look
First Look: June 9, 2015
leaders, and what support to provide in 13 different countries, each with its own legal and regulatory environment, cultural norms, and expectations and needs of employees and local communities. Purchase... View Details
Keywords: Sean Silverthorne
- Video
Reuel J. Khoza
Reuel J. Khoza, Chairman of Dzana Investments and Discovery Bank, shares why his consultancy firm chose to focus on corporate culture, challenging South African business norms of the time. View Details
- 15 Jan 2020
- Video
Cem Boyner
Cem Boyner, Chair of Boyner Holdings, one of the largest retail groups in Turkey, describes how salespeople in his stores are instilled with a sense of how to serve customers in order to retain customer... View Details
- Video
Narayanan Vaghul
Narayanan Vaghul, Former Chairman of ICICI Bank Limited, discusses the bank's approach to gender neutrality in recruitment and outlines proactive measures that supported the advancement of more women in senior positions (Filmed October 26, 2017). View Details
- 2012
- Article
Organizational Identity as an Anchor for Adaptation: An Emerging Market Perspective
By: Andres Hatum, Luciana Silvestri, Roberto Vassolo and Andrew Pettigrew
There is little doubt that organizational identity—that which is central, distinctive, and enduring about an organization—mediates in adaptive processes. Exactly how this mediation takes place, and whether it is favorable or unfavorable to adaptation, must still be... View Details
Keywords: Organizational Identity; Emerging Economies; Organizational Change and Adaptation; Organizational Culture
Hatum, Andres, Luciana Silvestri, Roberto Vassolo, and Andrew Pettigrew. "Organizational Identity as an Anchor for Adaptation: An Emerging Market Perspective." International Journal of Emerging Markets 7, no. 3 (2012): 305–334.
- 2014
- Article
Notes from the Search for Deep Indicators in Services
By: James L. Heskett
Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this... View Details
Heskett, James L. "Notes from the Search for Deep Indicators in Services." Journal of Service Management 25, no. 3 (2014): 298–309.
- June 18, 2015
- Article
What Makes FC Barcelona Such a Successful Business
By: Andres Hatum and Luciana Silvestri
This article explores how FC Barcelona's identity as "more than a club" fuels the team's impressive performance on the field. We focus on the role of La Masía, the club's youth academy, to explain how a strong sense of organizational identity underlies the team's style... View Details
Hatum, Andres, and Luciana Silvestri. "What Makes FC Barcelona Such a Successful Business." Harvard Business Review (website) (June 18, 2015).
- 26 Mar 2008
- First Look
First Look: March 26, 2008
political views aside to address the impediments to housing and homeownership at the state and local levels. This volume is a compilation of bipartisan recommendations from the authors and success stories from all corners View Details
Keywords: Martha Lagace
- 28 Jul 2020
- Video
Sizwe Nxasana
Sizwe Nxasana, the founding partner of SizweNtsalubaGobodo, the largest Black accounting firm in South Africa, as well as the former CEO of Telkom and FirstRand Group, describes the importance and results of... View Details
- October 1994 (Revised March 1995)
- Case
Monitor Company: Personal Leadership on Diversity
Several members of a consulting firm work to develop ways to build and nurture a more diverse work environment while reflecting on personal experiences that help them to become leaders in issues of diversity. View Details
Gentile, Mary C., and Sarah Gant. "Monitor Company: Personal Leadership on Diversity." Harvard Business School Case 395-049, October 1994. (Revised March 1995.)
- 05 Sep 2008
- What Do You Think?
Is Case Method Instruction Due for an Overhaul?
Summing Up Is the case method gaining relevance over time? Case method instruction may not be perfect, but to paraphrase Winston Churchill's view of democracy (and Sameer Kamat's response to the column),... View Details
- June 1998 (Revised July 2001)
- Case
Haier Group (C), The
By: Lynn S. Paine
Presents the outcome of the (B) case and relates development in the company up to 1997. View Details
Paine, Lynn S. "Haier Group (C), The." Harvard Business School Case 398-162, June 1998. (Revised July 2001.)
- 04 Feb 2020
- Video
Ranjan Kapur
Ranjan Kapur, the India country manager of the WPP advertising agency, describes his human resources philosophy: empowering employees (which he describes as "letting the tiger out of the cage"), using... View Details
- 06 May 2014
- First Look
First Look: May 6
workers, the middle class, and the nonpolitical rich, jeopardizing the nation's security in the process. The authors contend that this usurpation is the source of America's economic decline and fading international power and provide an... View Details
Keywords: Sean Silverthorne
- 16 Mar 2017
- News
‘We Don’t Leave When Things Go Wrong’
Christopher Rodrigues (MBA 1976) is chair of the British Council, an international organization for arts, cultural relations, and educational opportunities operating on six continents and in more than 100... View Details
- August 1995
- Case
Slade Plating Department, The
By: Linda A. Hill
Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. Includes decision opportunity. A rewritten version of an earlier case. View Details
Hill, Linda A. "Slade Plating Department, The." Harvard Business School Case 496-018, August 1995.
- 01 Mar 2013
- News
Leveraging Female Talent
also been collecting quantitative data from companies to determine the effects of diversity and a more inclusive culture on performance. There are many question marks. For example, under what conditions... View Details
- 05 May 2022
- Blog Post
Celebrating Asian American & Pacific Islander Heritage Month at HBS
travel, Hong Kong heritage, and modern culinary fusion. Through the creation of XO, I learned of the incredible energy contained in our cultural histories; that heritage is not... View Details