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Show Results For
- All HBS Web
(4,986)
- People (13)
- News (1,246)
- Research (2,820)
- Events (11)
- Multimedia (64)
- Faculty Publications (1,924)
- 03 Mar 2008
- First Look
First Look: March 4, 2008
principles and practices. Quelch and Jocz lay out the six fundamental characteristics that marketing and democracy share: (1) exchange of value, such as goods, services, and promises, (2) consumption View Details
Keywords: Martha Lagace
- 2012
- Chapter
Patriotism, Cosmopolitanism, and Political Economy in the Accademia dei Pugni in Austrian Lombardy, 1760–1780
By: Sophus A. Reinert and Jani Marjanen
This essay focuses on the Accademia dei Pugni, or The Academy of Punches, a celebrated institution which flourished for a few years in 1760s Austrian Milan, and its journal Il Caffè (1764–1766). It does so to revisit one of the cardinal questions... View Details
Reinert, Sophus A., and Jani Marjanen. "Patriotism, Cosmopolitanism, and Political Economy in the Accademia dei Pugni in Austrian Lombardy, 1760–1780." Chap. 6 in The Rise of Economic Societies in the Eighteenth Century: Patriotic Refom in Europe and North America, edited by Koen Stapelbroek and Jani Marjanen, 130–156. Basingstoke: Palgrave Macmillan, 2012.
- October 1994 (Revised March 1995)
- Case
Monitor Company: Personal Leadership on Diversity
Several members of a consulting firm work to develop ways to build and nurture a more diverse work environment while reflecting on personal experiences that help them to become leaders in issues of diversity. View Details
Gentile, Mary C., and Sarah Gant. "Monitor Company: Personal Leadership on Diversity." Harvard Business School Case 395-049, October 1994. (Revised March 1995.)
- 20 Nov 2019
- Video
Shinta Widjaja Kamdani
Shinta Kamdani, owner of Indonesian-based consumer products and energy company Sintesa Group, describes the four E's of her corporate value system - empowerment, entrepreneurship, excellence, and empathy, which are derived from her family values. View Details
- May 1997 (Revised October 2005)
- Supplement
Ecolab, Inc. (G): Institutional Sales Conference
By: Ashish Nanda
Supplements the (A) case. Includes excerpts from speeches by Ecolab president Al Schuman, CEO Sandy Grieve, and three senior sales executives, and highlights the camaraderie and goodwill among senior executives of Ecolab's Institutional Division. May be used in place... View Details
Nanda, Ashish. "Ecolab, Inc. (G): Institutional Sales Conference." Harvard Business School Video Supplement 397-105, May 1997. (Revised October 2005.)
- September 1960 (Revised August 1995)
- Case
Slade Co., The
Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. View Details
Lawrence, Paul R. "Slade Co., The." Harvard Business School Case 406-074, September 1960. (Revised August 1995.)
- 29 Aug 2018
- Blog Post
From the Classroom to the Workplace: How I Applied Learnings to my Internship
at HBS. First, working in Berlin with a truly multicultural team for the first time in my career, highlighted to me the importance of understanding cultural diversity, and personal preferences, which was the... View Details
Keywords: Consumer Products / Retail
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
leaders—there are plenty of fine people who can lead an organization. What these two did, as you point out, was create a culture around the mission of their organizations.... View Details
- 02 Mar 2016
- What Do You Think?
Is Apple’s Real Privacy Challenge Technology Innovation Itself?
terrorist is moot.” Several addressed the more specific issue of Apple’s dispute with the FBI. The question of what a government can demand in a democracy roughly split... View Details
- Video
Helmy Abouleish
Helmy Abouleish, CEO of the SEKEM Initiative, lays out the community-building benefits to starting every working day by standing in a circle with all team members. View Details
- September 2021
- Comment
Commentary on ‘2019 Academic Marketing Climate Survey: Motivation, Results and Recommendations', by Jeff Galak and Barbara E. Kahn
By: John A. Deighton
This paper reflects on the conclusions of a survey by Galak and Kahn on the climate experienced by faculty of all genders and ethnicities in the marketing departments of US business schools. View Details
Deighton, John A. "Commentary on ‘2019 Academic Marketing Climate Survey: Motivation, Results and Recommendations', by Jeff Galak and Barbara E. Kahn." Marketing Letters 32, no. 3 (September 2021): 337–339.
- 01 Mar 2013
- News
Leveraging Female Talent
also been collecting quantitative data from companies to determine the effects of diversity and a more inclusive culture on performance. There are many question marks. For example, under what conditions... View Details
- July–August 2019
- Article
Where Is Your Company Most Prone to Lapses in Integrity?
By: Eugene F. Soltes
Every sizable organization has integrity gaps—areas where what’s considered appropriate behavior diverges from the norms set by its leaders. Within these pockets, things like offensive language, overly aggressive sales practices, or conflicts of interest may be... View Details
Soltes, Eugene F. "Where Is Your Company Most Prone to Lapses in Integrity?" Harvard Business Review 97, no. 4 (July–August 2019): 51–54.
- 09 Jun 2015
- First Look
First Look: June 9, 2015
leaders, and what support to provide in 13 different countries, each with its own legal and regulatory environment, cultural norms, and expectations and needs of employees and local communities. Purchase... View Details
Keywords: Sean Silverthorne
- 03 Mar 2020
- Video
Sir Fazle Hasan Abed
Sir Fazle Abed explains how he instills the staff at Bangladesh-based BRAC, the world's largest NGO, with a sense of mission, pride, and ownership in their work.
View Details- 17 Feb 2015
- HBS Case
HBS Cases: The Battle for San Francisco
home for restaurants, art, and culture at night. And more and more, tech businesses are locating here. “This is a place where the effects of inequality appear to be heightened and most palpable” In doing so,... View Details
- 02 Jul 2001
- Research & Ideas
George C. Lodge
Spearheads of Democracy (inspired by his Labor Department duties, which had taken him to Latin America, Africa, and Asia), he decided to leave the School to run for the U.S. Senate as the Republican... View Details
Keywords: by Staff
- 2014
- Article
Notes from the Search for Deep Indicators in Services
By: James L. Heskett
Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this... View Details
Heskett, James L. "Notes from the Search for Deep Indicators in Services." Journal of Service Management 25, no. 3 (2014): 298–309.
- 2012
- Article
Organizational Identity as an Anchor for Adaptation: An Emerging Market Perspective
By: Andres Hatum, Luciana Silvestri, Roberto Vassolo and Andrew Pettigrew
There is little doubt that organizational identity—that which is central, distinctive, and enduring about an organization—mediates in adaptive processes. Exactly how this mediation takes place, and whether it is favorable or unfavorable to adaptation, must still be... View Details
Keywords: Organizational Identity; Emerging Economies; Organizational Change and Adaptation; Organizational Culture
Hatum, Andres, Luciana Silvestri, Roberto Vassolo, and Andrew Pettigrew. "Organizational Identity as an Anchor for Adaptation: An Emerging Market Perspective." International Journal of Emerging Markets 7, no. 3 (2012): 305–334.
- April 2023 (Revised May 2024)
- Case
The Venice Biennale
By: Rohit Deshpandé and Elena Corsi
La Biennale of Venice, which organized festivals in different disciplines, pondered how to remain relevant in front of fading boundaries across arts. View Details
Deshpandé, Rohit, and Elena Corsi. "The Venice Biennale." Harvard Business School Case 523-097, April 2023. (Revised May 2024.)