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  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

organizational processes, systems, and culture that drive individual and organizational integrity. Accountability and responsibility to customers, the larger community, and society. Of course, we ought to—and we do—come at this work with... View Details
Keywords: by Kim B. Clark
  • November 2017
  • Case

Outrageous Ambition: Duke University

By: William C. Kirby and Yuanzhuo Wang
Duke University had grown from a one room schoolhouse in rural North Carolina in 1859 to one of the leading research universities in the U.S. and the world. Since the late 1950s, Duke’s leaders had consciously used the process of strategic planning to guide the... View Details
Keywords: Duke University; University Governance; Internationalization; Duke Kunshan University; Interdisciplinarity; Higher Education; Interdisciplinary Studies; Global Strategy; Governing and Advisory Boards; Business History; Growth and Development Strategy; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Strategic Planning; Education Industry; United States; China; Singapore
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Kirby, William C., and Yuanzhuo Wang. "Outrageous Ambition: Duke University." Harvard Business School Case 318-043, November 2017.
  • 14 Sep 2017
  • Op-Ed

Op-Ed: Google Engineer Deserved to be Fired by the CEO

humanity. As employers like Google attempt to create authentic cultures that enable people to be themselves, categorizing them according to their gender, race, or national origin inhibits people from expressing their true feelings and may... View Details
Keywords: by Bill George
  • 19 Dec 2016
  • Research & Ideas

The 10 Most Popular Stories of 2016

corporate HR function. Becoming a Cognitive Referent: Market Creation and Cultural Strategy Rory McDonald describes the making of a "cognitive referent," which is a firm that customers, the media, analysts, and employees... View Details
Keywords: by Carmen Nobel
  • 12 May 2015
  • Research & Ideas

How Crowds and Experts Kickstart the Arts

outcome information, and have the judges look at them and judge them on things like artistic merit, feasibility, furthering cultural dialogue, and some sense of commercial viability," Nanda says. There were two broad sets of results. The... View Details
Keywords: Entertainment & Recreation
  • 06 May 2013
  • Research & Ideas

How Local Events Shake Up Corporate Philanthropy

Toronto. "But more recent research shows how culture endures in spite of globalization. Networks and local regulations also significantly influence how companies react to their local environments." “For philanthropic leaders,... View Details
Keywords: by Carmen Nobel
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

are ill equipped to teach them. Attitudes are taught implicitly through cultural norms, not through explicit discussion. Very few academic schools (if any} make this distinction..." Mike Wyman opined, "I believe the only thing... View Details
Keywords: by James Heskett
  • 18 Mar 2014
  • First Look

First Look: March 18

results suggest that language use by corporations is a key cultural variable that is a strong predictor of CSR and sustainability. Download working paper: http://ssrn.com/abstract=2403878 Financing Risk and Innovation By: Nanda, Ramana,... View Details
Keywords: Sean Silverthorne
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

tasks in a different domain: international management. His current research project examines the challenges that foreigners face in adopting practices central to effective management in their new national culture that seem inauthentic in... View Details
Keywords: by Martha Lagace
  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=52650 Reinventing the American Wine Industry: Marketing Strategies and the Construction of Wine Culture By: Hisano, Ai Abstract—This working paper examines the remarkable growth of wine... View Details
Keywords: Carmen Nobel
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

chain OXXO faced a threat from a formidable competitor, the rival convenience chain Extra. OXXO had embarked on an initiative to fortify its corporate culture and operating system, but the threat of Extra raised the question of whether... View Details
Keywords: Re: Multiple Faculty
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

Forward in 1958 triggered a famine that killed 40 million people, and in 1966, Mao’s Cultural Revolution shut down all the universities in the country for 10 years. In terms of education, it was a lost generation. Q: Did you get a sense... View Details
Keywords: by Deborah Blagg
  • 22 Dec 2015
  • First Look

December 22, 2015

demand, and supporting infrastructures, including business ecosystems) and, when feasible, the wider institutional, regulatory, and even cultural context that conventional International business literature takes as a datum. This is... View Details
Keywords: Carmen Nobel
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

supporting a culture that enables all team members to bring their full selves to the table. This theme is also personally important as in the 1990s, growing up in South Africa, the work of Judith Shklar was an influence, focusing on the... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

that a hunger to nourish the spirit indeed seems to be driving the movement to find greater meaning in work. In his book Spirited Leading and Learning, Vaill describes many of the economic and cultural stresses he believes have spurred... View Details
Keywords: by Marguerite Rigoglioso
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

other team members will reinforce this shift by inquiring less as well. Thus it takes a stronger reinforcement of a team culture of contribution, challenge, learning, and egalitarianism to both reverse and fortify positive processes. A... View Details
Keywords: by Sarah Jane Gilbert
  • January 2023
  • Case

Natura: Weathering the Pandemic at Brazil's Cosmetic Giant

By: Brian Trelstad, Pedro Levindo and Carla Larangeira
Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of sales representatives during the COVID-19 health and economic crisis. The company has also made strides in its efforts... View Details
Keywords: COVID-19 Pandemic; ESG Reporting; Acquisition; Customer Focus and Relationships; Decision Making; Social Entrepreneurship; Environmental Sustainability; Environmental Management; Climate Change; Ethics; Moral Sensibility; Values and Beliefs; Global Strategy; Corporate Governance; Health Pandemics; Human Resources; Human Capital; Crisis Management; Growth and Development Strategy; Marketing; Distribution Channels; Supply Chain; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Culture; Customer Ownership; Relationships; Business and Community Relations; Business and Stakeholder Relations; Networks; Partners and Partnerships; Science-Based Business; Reputation; Human Needs; Social Issues; Strategy; Equality and Inequality; Beauty and Cosmetics Industry; Brazil; Latin America
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Trelstad, Brian, Pedro Levindo, and Carla Larangeira. "Natura: Weathering the Pandemic at Brazil's Cosmetic Giant." Harvard Business School Case 323-065, January 2023.
  • December 2016 (Revised May 2018)
  • Case

Ebony Magazine

By: Steven Rogers and Derrick Jackson
For nearly 75 years, the Johnson Publishing Company has been the most successful African American magazine publisher. Its flagship Ebony magazine was an iconic coffee table fixture for decades in black households of all classes, making founder John H. Johnson... View Details
Keywords: Business Restructuring; Media; Race Characteristics; Social History; Contemporary History; Fairness; Race; Corporate Entrepreneurship; Adaptation; Consolidation; Culture; Brands and Branding; Journals and Magazines; Decisions; Business History; Restructuring; Innovation and Management; Crisis Management; Media and Broadcasting Industry; Journalism and News Industry; Publishing Industry; Chicago
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Rogers, Steven, and Derrick Jackson. "Ebony Magazine." Harvard Business School Case 317-043, December 2016. (Revised May 2018.)
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

of undergraduate education. But perhaps nowhere on earth have recent decades seen more revolutionary change in higher education than in the People's Republic of China. Thirty years ago, Chinese universities were just reopening after the catastrophe of the View Details
Keywords: Martha Lagace
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

The BP case also illustrates that investor relations is increasingly looking for a more strategic role to play within an organization, trying to take its work to a new level. Q: "Investor Relations at TOTAL" is set in a particular sociopolitical View Details
Keywords: by Martha Lagace; Energy; Utilities
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