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      • March 1995 (Revised February 1997)
      • Case

      Apple Computer (A)(Abridged): Corporate Strategy and Culture

      By: Michael Beer and Gregory C. Rogers
      Provides an overview of the company's history, industry, competitive position, strategy, and organization. Analyzes the culture and morale at Apple. Written at a time when the company faces a very compelling threat to their business, and when morale within the company... View Details
      Keywords: Organizational Design; Competitive Strategy; Corporate Strategy; Organizational Culture; Computer Industry
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      Beer, Michael, and Gregory C. Rogers. "Apple Computer (A)(Abridged): Corporate Strategy and Culture." Harvard Business School Case 495-044, March 1995. (Revised February 1997.)
      • March 1995 (Revised July 1995)
      • Case

      Apple Computer (B)(Abridged) : Building a Worldwide Strategy

      By: Michael Beer and Gregory C. Rogers
      Describes the building of Apple's new strategy. Explores how the human resource function at Apple Computer can best support that strategy. View Details
      Keywords: Human Resources; Adaptation; Corporate Strategy; Computer Industry
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      Beer, Michael, and Gregory C. Rogers. "Apple Computer (B)(Abridged) : Building a Worldwide Strategy." Harvard Business School Case 495-045, March 1995. (Revised July 1995.)
      • March 1995 (Revised September 1997)
      • Case

      Datavision (A)

      By: Michael Beer and Gregory C. Rogers
      Depicts a "team-building" intervention by an organizational consultant at a small computer company. View Details
      Keywords: Employees; Groups and Teams; Social and Collaborative Networks; Computer Industry
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      Beer, Michael, and Gregory C. Rogers. "Datavision (A)." Harvard Business School Case 495-046, March 1995. (Revised September 1997.)
      • March 1995 (Revised July 1995)
      • Supplement

      Datavision (B)

      By: Michael Beer and Gregory C. Rogers
      To be handed out in class as a follow-up to Datavision (A). View Details
      Keywords: Computer Industry
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      Beer, Michael, and Gregory C. Rogers. "Datavision (B)." Harvard Business School Supplement 495-047, March 1995. (Revised July 1995.)
      • March 1995 (Revised August 1995)
      • Supplement

      Datavision (C)

      By: Michael Beer and Gregory C. Rogers
      Describes the events to follow Datavision (A) and (B). Covers the aftermath of two previous team-building meetings and leaves off with the protagonist struggling with how to proceed. View Details
      Keywords: Employees; Problems and Challenges; Groups and Teams; Social and Collaborative Networks; Computer Industry
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      Beer, Michael, and Gregory C. Rogers. "Datavision (C)." Harvard Business School Supplement 495-048, March 1995. (Revised August 1995.)
      • February 1995 (Revised November 1996)
      • Case

      MasterCard and World Championship Soccer

      By: John A. Quelch and Carin-Isabel Knoop
      The MasterCard vice president for global promotions and other MasterCard executives are appraising the results of MasterCard's worldwide sponsorship of the 1994 World Cup soccer championship. They must decide whether to commit to sponsor the 1998 championship to be... View Details
      Keywords: Credit Cards; Marketing Strategy; Multinational Firms and Management; Advertising Campaigns; Globalization; Sports; Financial Services Industry; Financial Services Industry; France; United States
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      Quelch, John A., and Carin-Isabel Knoop. "MasterCard and World Championship Soccer." Harvard Business School Case 595-040, February 1995. (Revised November 1996.)
      • February 1995 (Revised June 1999)
      • Case

      Chemical Bank: Implementing the Balanced Scorecard

      By: Robert S. Kaplan and Norman Klein
      The retail bank division of Chemical Bank faces declining margins and increased competition in its credit and deposit gathering and processing business. It wishes to implement a new strategy to become a preferred financial service provider to target customer groups.... View Details
      Keywords: Balanced Scorecard; Adoption; Growth and Development Strategy; Communication Strategy; Customer Relationship Management; Management Systems; Performance Evaluation; Banks and Banking; Measurement and Metrics; Banking Industry
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      Kaplan, Robert S., and Norman Klein. "Chemical Bank: Implementing the Balanced Scorecard." Harvard Business School Case 195-210, February 1995. (Revised June 1999.)
      • February 1995 (Revised August 1995)
      • Case

      Microsoft in the People's Republic of China, 1993

      By: Tarun Khanna
      Explores some of the economic and political tradeoffs that need to be negotiated by a firm seeking to influence industry structure. The setting is the nascent personal computer software industry in the People's Republic of China (PRC) in 1993. Microsoft has to localize... View Details
      Keywords: Cost vs Benefits; Product Marketing; Market Entry and Exit; Market Transactions; Industry Structures; Partners and Partnerships; Vertical Integration; Software; Information Technology Industry; China
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      Khanna, Tarun. "Microsoft in the People's Republic of China, 1993." Harvard Business School Case 795-115, February 1995. (Revised August 1995.)
      • February 1995 (Revised October 1995)
      • Case

      Doing Business in a Distributed World: Clients, Servers, and the Stuff in Between

      By: Lynda M. Applegate and Geoffrey Bock
      Examines business computing as it is evolving in the 1990s. Compares the highly centralized and tightly controlled systems of the past with today's flexible, networked, client/server technology. Serves as an introduction to client/server terminology and technology. View Details
      Keywords: Information Infrastructure; Information Technology; Performance Improvement; Transformation; Technological Innovation; Business Strategy; Adoption; Information Technology Industry
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      Applegate, Lynda M., and Geoffrey Bock. "Doing Business in a Distributed World: Clients, Servers, and the Stuff in Between." Harvard Business School Case 195-211, February 1995. (Revised October 1995.)
      • January 1995 (Revised January 1995)
      • Case

      USAA: Business Process Review for the Great Lakes Region (Abridged)

      By: James L. Heskett
      Presents the results of a service process analysis of USAA's claims processing activity in its Great Lakes Region. Explores not only issues of redesigning the process but also the organizational implications of various alternatives. View Details
      Keywords: Restructuring; Mortgages; Management Practices and Processes; Business Processes; Organizational Design; Mathematical Methods; Real Estate Industry; North America
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      Heskett, James L. "USAA: Business Process Review for the Great Lakes Region (Abridged)." Harvard Business School Case 395-026, January 1995. (Revised January 1995.)
      • January 1995
      • Case

      Keller Fund's Option Investment Strategies, The

      By: W. Carl Kester
      A closed-end mutual fund's decision to study option trading provides an opportunity to study the profit profile and pricing of multiple option investment strategies (e.g., buy a call, buy a put, write a call, buy stock-write call, etc.). This case is designed to... View Details
      Keywords: Investment Funds; Stock Options; Profit; Price; Strategy; Financial Services Industry
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      Kester, W. Carl. "Keller Fund's Option Investment Strategies, The." Harvard Business School Case 295-096, January 1995.
      • January 1995 (Revised September 1997)
      • Case

      TV Guide (B)

      By: Jeffrey F. Rayport
      TV Guide, the nation's most profitable and largest magazine, attempts entry into the world of electronic publishing. The crux of TV Guide's strategy is to transform the magazine's content into a centralized database that can be accessed by new businesses, like... View Details
      Keywords: Market Entry and Exit; Service Delivery; Information Technology; Marketing; Information Publishing; Service Industry; Service Industry
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      Rayport, Jeffrey F., and Steven M. Salzinger. "TV Guide (B)." Harvard Business School Case 395-032, January 1995. (Revised September 1997.)
      • January 1995 (Revised November 1996)
      • Case

      Avalon Information Services, Inc.

      By: Lynn S. Paine and Wilda White
      The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the privacy of consumer data collected through Avalon's point-of-sale data collection program. One customer is proposing... View Details
      Keywords: Mission and Purpose; Safety; Demand and Consumers; Rights; Analytics and Data Science; Information Technology; Ethics; Information Industry
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      Paine, Lynn S., and Wilda White. "Avalon Information Services, Inc." Harvard Business School Case 395-036, January 1995. (Revised November 1996.)
      • January 1995 (Revised March 1995)
      • Supplement

      Apple Computer 1995 (A)

      By: David B. Yoffie and Takia Mahmood
      Updates Apple Computer--1992. Summarizes the key strategic actions from 1992 to 1995 regarding PCs, the PowerMac, multimedia, OS licensing, and alliances with IBM. View Details
      Keywords: Competitive Strategy; Information Infrastructure; Alliances; Rights; Computer Industry
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      Yoffie, David B., and Takia Mahmood. "Apple Computer 1995 (A)." Harvard Business School Supplement 795-061, January 1995. (Revised March 1995.)
      • January 1995 (Revised February 1995)
      • Supplement

      Apple Computer 1995 (B): Competitor Updates

      By: David B. Yoffie and Takia Mahmood
      Updates Apple Computer--1992. Summarizes the key strategic actions of Compaq, Intel, and Microsoft. View Details
      Keywords: Competition; Competitive Strategy; Computer Industry
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      Yoffie, David B., and Takia Mahmood. "Apple Computer 1995 (B): Competitor Updates." Harvard Business School Supplement 795-073, January 1995. (Revised February 1995.)
      • Article

      Science-based Product Development: An Empirical Study of the Mainframe Computer Industry

      By: Marco Iansiti
      Keywords: Science; Product; Research and Development; Hardware; Computer Industry
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      Iansiti, Marco. "Science-based Product Development: An Empirical Study of the Mainframe Computer Industry." Production and Operations Management 4, no. 4 (Fall 1995).
      • December 1994 (Revised May 1999)
      • Case

      3M Optical Systems: Managing Corporate Entrepreneurship

      By: Christopher A. Bartlett and Afroze A Mohammed
      A middle-level division manager must decide whether he should support an investment request for a third attempt at launching a new product developed by a struggling business unit. Describes the long, difficult process by which the unit has developed the product--a... View Details
      Keywords: Managerial Roles; Decision Choices and Conditions; Corporate Entrepreneurship; Product Launch; Problems and Challenges; Product Development; Consumer Products Industry
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      Bartlett, Christopher A., and Afroze A Mohammed. "3M Optical Systems: Managing Corporate Entrepreneurship." Harvard Business School Case 395-017, December 1994. (Revised May 1999.)
      • December 1994 (Revised December 1995)
      • Case

      The JKJ Pension Fund

      By: William J. Poorvu and John H. Vogel Jr.
      The JKJ pension fund currently has $187 million invested in 14 properties. Sarah Griffin, the portfolio manager for real estate, needs to value each of the properties and recommend which ones should be sold and which ones to hold. She further needs to recommend... View Details
      Keywords: Property; Investment Portfolio; Valuation; Investment Funds; Financial Management; Real Estate Industry; Real Estate Industry
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      Poorvu, William J., and John H. Vogel Jr. "The JKJ Pension Fund." Harvard Business School Case 395-133, December 1994. (Revised December 1995.)
      • December 1994
      • Case

      Intel's Pentium: When the Chips Are Down (A)

      By: Stephen A. Greyser and Norman Klein
      Intel, the largest-selling manufacturer of microprocessor computer chips, finds itself in a brand-threatening situation when a flaw is revealed in its top-of-the-line Pentium chip. The story is front-page news for weeks. The company invested tens of millions of dollars... View Details
      Keywords: Advertising; Engineering; Crisis Management; Brands and Branding; Production; Failure; Semiconductor Industry
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      Greyser, Stephen A., and Norman Klein. "Intel's Pentium: When the Chips Are Down (A)." Harvard Business School Case 595-058, December 1994.
      • December 1994
      • Supplement

      Prodigy Services Company (A)-- Supplement

      By: Lynn S. Paine
      Allows students to record their personal evaluations of the communications which gave rise to the controversy detailed in Prodigy Services Co. (A). View Details
      Keywords: Information Technology Industry
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      Paine, Lynn S. "Prodigy Services Company (A)-- Supplement." Harvard Business School Supplement 395-129, December 1994.
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