Cognition and Thinking - Publications - Faculty & Research

01 Feb 2001
News

What Makes a Good Leader

thinking about problems and to do it at the right time or even ahead of time. He's a marvelous freak of nature." On quiet moral leadership: "Within everyday ordinary people, if you look closely, you can find... View Details

Keywords: Management

01 Mar 2024
News

In Harmony

story of two people finding each other and figuring out where they belong in the world. It took Kim nearly 20 years to write. “My mother still has shrapnel in her stomach,” he says. “I’ve taken this walk with her to see if we can figure... View Details

Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea

June 2012
Article

Pricing to Create Shared Value

By: Marco Bertini and John T. Gourville

Many companies are in competition with their customers to extract as much value as possible from every transaction. Pricing is their weapon of choice, and consumers fight back by rooting out and disseminating pricing policies that seem unfair. The problem is that... View Details

Keywords: Pricing; Marketing Strategy; Price; Customer Focus and Relationships; Customer Relationship Management; Value Creation; Fairness

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04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

leading them. And so, if we can make better leaders, we can get to that beautiful, operational Nirvana. Senz: What are some of the biggest and most common barriers to effective leadership? Frei: The first... View Details

Keywords: by Kristen Senz

13 Aug 2012
Research & Ideas

When Good Incentives Lead to Bad Decisions

[participants] exerted more effort and made better decisions than when the stakes were lower or when they were simply incentivized to originate loans.” "It's informative for thinking about the financial... View Details

Keywords: by Carmen Nobel; Banking

23 Mar 2022
Blog Post

Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit

poverty,” Gupta says. What they lack are the awareness, the information, and the tools required to take a more active role in supporting their children’s early cognitive development—all of which are gaps... View Details

Web

HBS - The year in Review

platform. Campus Art Installed The HBS Art Collection & Program consists of over 1,000 original works and serves as a key teaching and learning resource, inspiring the HBS community to View Details

Research Summary

Overview

By: Julian J. Zlatev

First, Professor Zlatev studies how people make decisions that reinforce a sense that they are good or moral. He studies the psychology behind dual motive behaviors—actions that incorporate self-interested and prosocial motives—and the structure of moral identity. For... View Details

23 Feb 2011
First Look

First Look: Feb. 23

PublicationsEngineers and the State in Modern China Author:William C. Kirby Publication:In Prospects for the Professions in China, edited by William P. Alford, William C. Kirby, and Kenneth Winston,... View Details

Keywords: Sean Silverthorne

02 Sep 2015
What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

Sam’s Club’s parent, once said: “Give me fewer, better-trained, better-paid people and they’ll win every time.”) But think a minute. We’ve mentioned four organizations that all have been quite successful... View Details

Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

01 Mar 2024
News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details

Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

02 Jul 2018
Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

Halfpoint In the worlds of economic theory and conservative political orthodoxy, corporate tax cuts, such as the 2017 tax reform in the United States, should create benefits beyond businesses. As the View Details

Keywords: by Roberta Holland

28 Mar 2018
HBS Seminar

Tim O’Reilly, O’Reilly Media

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

awakening in the last couple years around diversity, equity, and inclusion in the workplace. Is this moment leading to real change, in your view? Frances Frei: I totally agree there’s been an awakening, and... View Details

Keywords: by Jen McFarland Flint

22 Dec 2006
Working Paper Summaries

Future Lock-in: Or, I’ll Agree to Do the Right Thing...Next Week

Keywords: by Todd Rogers & Max H. Bazerman

Web

Case Method Teaching - Case Method Project

About Case Method Teaching 1ms What is the Case Method? The core pedagogy of Harvard Business School since the early 20th century, the case method boasts a unique ability to make complex concepts accessible and develop students’... View Details

2000
Book

Competitive Environmental Strategy: A Guide to the Changing Business Landscape

By: Andrew J. Hoffman

Environmental concerns can greatly affect business success, regardless of whether a business person or corporation shares those concerns. Today's corporate managers must understand the power of environmental issues, and shift their mindset from one focused on... View Details

Keywords: Competitive Strategy; Environmental Management; Social Issues; Organizational Change and Adaptation

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16 Jul 2007
Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

Like having both an angel and a devil whispering advice in our ears, consumers often wrestle with the "want" versus "should" decision. Yes, I want to purchase that chocolate bar, but I should snack on granola instead.... View Details

Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation

10 Apr 2008
Working Paper Summaries

Where Does it Go? Spending by the Financially Constrained

Keywords: by Shawn A. Cole, John Thompson & Peter Tufano; Financial Services

June 2008
Article

The Multiunit Enterprise

By: David A. Garvin and Lynne C. Levesque

A multiunit enterprise is a geographically dispersed organization built from standard units (stores, restaurants, or branches) that are aggregated into larger geographic groupings (districts, regions, and divisions). Although this organizational structure has become... View Details