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Show Results For
- All HBS Web
(4,294)
- People (16)
- News (762)
- Research (2,841)
- Events (22)
- Multimedia (37)
- Faculty Publications (1,753)
- March 2019
- Technical Note
Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains (Abridged)
By: Tatiana Sandino
This note explains how several retail and service organizations use a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make... View Details
Keywords: Service Operations; Standards; Employees; Service Delivery; Decision Making; Power and Influence; Retail Industry; Service Industry
Sandino, Tatiana. "Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains (Abridged)." Harvard Business School Technical Note 119-088, March 2019.
- 03 Aug 2016
- Research & Ideas
Ominous Background Music Is Bad for Sharks
and Ayelet Gneezy. In a series of experiments, researchers found that music has the power to influence public perceptions of sharks. Source: Shutterstock Sharks are in dire need of conservation efforts. Some... View Details
- 06 Apr 2009
- Research & Ideas
Cheers to the American Consumer
concerned or burdened by history. Many live for today or for the next new thing. Early adopters and lead users of new products are listened to and applauded. Their opinions are sought on the Internet. They... View Details
Keywords: by John Quelch
- April 2006 (Revised March 2007)
- Case
Drexel Burnham Lambert (A): "The Smartest People on Wall Street Can be Had"
By: Boris Groysberg, Anahita Hashemi and Brendan Reed
In February 1990, Drexel Burnham Lambert declared bankruptcy amid a slew of scandals. Equities chief Arthur Kirsch hoped to keep his high-performing 600-person team intact. Could he find a company that would take on such a massive group hire? Competitors were already... View Details
Keywords: Decision Making; Decision Choices and Conditions; Insolvency and Bankruptcy; Selection and Staffing; Leadership; Negotiation; Groups and Teams; Power and Influence; Society
Groysberg, Boris, Anahita Hashemi, and Brendan Reed. Drexel Burnham Lambert (A): "The Smartest People on Wall Street Can be Had". Harvard Business School Case 406-107, April 2006. (Revised March 2007.)
- 12 PM – 1 PM EDT, 21 Mar 2023
- Webinars: Career
LinkedIn for Job Searching
Data can reveal what matters most in today's job market, and this interactive webinar from CPD and Jeremy Schifeling, LinkedIn's former head of student and alumni education, will share behind-the-scenes insights that can help you optimize LinkedIn for both job hunting... View Details
- November 1996 (Revised May 1998)
- Case
Margaret Thatcher
Portrays Margaret Thatcher's rise to the leadership of Great Britain's Conservative Party. Thatcher's political career began with her election to Parliament's House of Commons in 1959. Sixteen years later she was elected the leader of her party, and then in 1979, she... View Details
Keywords: Leadership; Personal Development and Career; Gender Characteristics; Government and Politics; Power and Influence; Public Administration Industry; Great Britain
Ibarra, Herminia M., and Jennifer Suesse. "Margaret Thatcher." Harvard Business School Case 497-018, November 1996. (Revised May 1998.)
- 01 Dec 2014
- News
Five Degrees of Doriot
influence extended well beyond the classroom. Here, a few of the ideas and inventions that Doriot helped bring to the masses. (Baker Library Historical Collections) Venture capitalism Before Doriot founded... View Details
- 01 May 2019
- Blog Post
Viewpoints: Synthetic Thinking with a Humble Mindset
evidence to support our side and argue against the other.) Taking a position and conveying a persuasive argument is a very important skill, but once we flesh out both sides of... View Details
- March 2010
- Article
Interpersonal Authority in a Theory of the Firm
This paper develops a theory of the firm in which a firm's centralized asset ownership and low-powered incentives give the manager, as an equilibrium outcome, interpersonal authority over employees (in a world with open disagreement). The paper thus provides... View Details
Keywords: Theory; Assets; Ownership; Motivation and Incentives; Governance Controls; Power and Influence; Projects; Perspective; Employees
Van den Steen, Eric J. "Interpersonal Authority in a Theory of the Firm." American Economic Review 100, no. 1 (March 2010): 466–490.
- August 2011 (Revised October 2015)
- Case
Boardroom Battle Behind Bars: Gome Electrical Appliances Holdings—A Corporate Governance Drama
By: William C. Kirby and Tracy Yuen Manty
Despite widespread news of the incarceration of Gome Electronics' CEO, Huang Guangyu, Bain Capital felt they carefully undertook due diligence before making a significant investment in the company. The venture capital firm was confident that it and the current... View Details
Keywords: China; Legal Aspects Of Business; Corruption; Risk; Corporate Governance; Crime and Corruption; Power and Influence; Risk Management; Business and Shareholder Relations; Venture Capital; Ethics; Governing and Advisory Boards; Governing Rules, Regulations, and Reforms; Values and Beliefs; Private Equity; China
Kirby, William C., and Tracy Yuen Manty. "Boardroom Battle Behind Bars: Gome Electrical Appliances Holdings—A Corporate Governance Drama." Harvard Business School Case 312-025, August 2011. (Revised October 2015.)
- January 2008 (Revised May 2008)
- Case
Cape Wind: Offshore Wind Energy in the USA
By: Richard Vietor
Cape Wind is an extreme example of NIMBY--not in my backyard syndrome. This is the first offshore wind project planned for the United States, in Nantucket Sound, just south of Cape Cod, Massachusetts. Initially proposed six years ago, in 2001, the wind farm would be... View Details
Keywords: Renewable Energy; Corporate Entrepreneurship; Business Startups; Projects; Government and Politics; Environmental Sustainability; Business and Community Relations; Public Opinion; Power and Influence; Energy Industry; Massachusetts
Vietor, Richard. "Cape Wind: Offshore Wind Energy in the USA." Harvard Business School Case 708-022, January 2008. (Revised May 2008.)
- August 2018
- Case
Christine Lagarde (B): Being a Public Servant
By: Julie Battilana and Carin-Isabel Knoop
This case covers the career of Christine Lagarde from 2005 to 2011 after she joins the French Government. After serving several grueling years as Finance Minister during the financial crisis that started in 2007/2008, she is being considered as the next Managing... View Details
Keywords: Personal Development and Career; Government and Politics; Financial Crisis; Power and Influence
Battilana, Julie, and Carin-Isabel Knoop. "Christine Lagarde (B): Being a Public Servant." Harvard Business School Case 419-018, August 2018.
- August 2003 (Revised May 2006)
- Case
Elizabeth Parker (A)
By: Tiziana E. Casciaro, Wickham Skinner and David Krackhardt
A new political appointee with years of volunteer experience takes over a highly responsible job in the state government and is met with bureaucratic inertia. Describes a successful strategy to overcome organizational resistance to change. View Details
Keywords: Public Sector; Leading Change; Managerial Roles; Organizational Change and Adaptation; Conflict and Resolution; Power and Influence
Casciaro, Tiziana E., Wickham Skinner, and David Krackhardt. "Elizabeth Parker (A)." Harvard Business School Case 404-043, August 2003. (Revised May 2006.)
- 04 Sep 2012
- Research & Ideas
Book Excerpt: Indispensable: When Leaders Really Matter
forces are: The external environment. The external environment forces leaders to act in response to its pressures, leaving individual leaders little control or influence on policy and implementation.... View Details
- Research Summary
Mastering Strategy Execution
By: Robert Simons
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- Article
Creating Value Together
By: Maxim Sytch and Ranjay Gulati
Conventional wisdom suggests that companies should avoid growing dependent on their business partners. If one company, the thinking goes, grows too dependent on a counterpart by getting the entire input for a particular activity from it and is not able to switch... View Details
Keywords: Supply Chain Management; Performance Improvement; Partners and Partnerships; Power and Influence; Value Creation
Sytch, Maxim, and Ranjay Gulati. "Creating Value Together." Business Intelligence. MIT Sloan Management Review 50, no. 1 (Fall 2008): 12–13.
- 10 Nov 2008
- Research Event
Social Media Leads the Future of Technology
capital—anywhere from $10,000 to $50,000—yet get to scale quickly and build new applications on the Web. Sleeping By The Cell Phone Just as technology is influencing society, society is increasingly making... View Details
Keywords: by Martha Lagace
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
important but non-specified goals, harm interpersonal relationships, corrode organizational culture, and motivate risky and unethical behaviors. Do Friends Influence Purchases... View Details
Keywords: by Staff
- 06 Sep 2016
- First Look
September 6, 2016
Scholes Abstract—Across eight experiments, we demonstrate that humor can influence status, but attempting to use humor is risky. The successful use of humor can increase status in both new and existing... View Details
Keywords: Carmen Nobel
- Sep 2014
- Survey
An Economy Doing Half Its Job
This report presents the findings of HBS' 2013–14 survey on U.S. competitiveness. It highlights a troubling divergence in the U.S. economy. Large and midsize firms have rallied strongly from the Great Recession, View Details