Publications

10 Oct 2007
Research & Ideas

“Blank” Inside: Branding Ingredients

brand-building to add the ingredient brand on the package as well as in advertising? There are 4 conditions: 1. The ingredient is highly differentiated, usually supported by patent protection, and so adds an aura of View Details

Keywords: by John Quelch; Aerospace; Consumer Products

2001
Working Paper

Refugees in Arua District: A Human Security Analysis

By: Lucy Hovil and Eric D. Werker

Keywords: Refugees; Safety; Human Needs; Uganda

Read Now

02 May 2011
Research & Ideas

Casino Payoff: Hands-Off Management Works Best

think that tighter monitoring would result in less frequent experimentation, and that's true. But the question is, what's the quality of the decisions that these employees make?" In the tightly monitored... View Details

Keywords: by Dennis Fisher; Entertainment & Recreation

17 Jul 2012
First Look

First Look: July 17

http://www.hbs.edu/research/pdf/10-060.pdf Investment Incentives in Proprietary and Open-Source Two-Sided Platforms Authors:Ramon Casadesus-Masanell and Gastón Llanes Abstract We study incentives to invest... View Details

Keywords: Sean Silverthorne

18 Feb 2014
First Look

First Look: February 18

effect. To discern whether status serves as a signal of quality under uncertainty or satisfies the motive of conspicuous consumption, I study a period of time during which the uncertainty about quality has... View Details

Keywords: Sean Silverthorne

29 Aug 2024
Blog Post

Exploring Sustainable Energy: A Visit to Vestas Wind Turbine Manufacturing in Odense, Denmark

extreme weather conditions without interruption, stressing each component at 3x the expected load. Vestas discussed their unique partnership structures with their customers and suppliers to ensure the safety... View Details

08 Apr 2021
Blog Post

HBS Entrepreneurship Immersion - Four Highlights

Since graduation, I have spent a lot of time in the entrepreneurial space! Currently, I am the CFO at Pilot.com, a $1.2Bn Series C FinTech startup backed by Sequoia Capital, Index Ventures, Stripe, and Bezos Expeditions. Pilot builds... View Details

January 1990 (Revised June 1995)
Case

Colliers International Property Consultants

By: Nitin Nohria

Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details

Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry

Find at Harvard

25 Aug 2022
Research & Ideas

It’s All in a Name: Reputable Investors Help Startups Shine

about top investors increased the volume of applications, there was no evidence that the quality of applying candidates has deteriorated. In fact, the quality of the talent pool remained, on average, the... View Details

Keywords: by Rachel Layne

July 2011 (Revised September 2012)
Case

Industrial Metrology: Getting In-Line? (A)

By: Willy Shih

Metrology plays a key role in the manufacture of mechanical components. Traditionally it is used extensively in a pre-process stage where a manufacturer does process planning, design, and ramp-up, and in post-process off-line inspection to establish proof of quality.... View Details

Keywords: Transformation; Machinery and Machining; Measurement and Metrics; Product Design; Planning; Quality; Opportunities; Competitive Strategy; Diversification; Segmentation; Technology Adoption; Theory; Manufacturing Industry

10 Jun 2014
First Look

First Look: June 10

including how, and how aggressively, to improve safety and quality (A-2) and whether to expand into other asset... View Details

Keywords: Sean Silverthorne

17 Nov 2008
Research & Ideas

Decoding the Artful Sidestep

concern that those findings might have been the result of different qualities of the responses. The design we report in our paper solves that problem: We hold the response constant and vary only the question... View Details

Keywords: by Martha Lagace

03 Dec 2018
Research & Ideas

How Companies Can Increase Market Rewards for Sustainability Efforts

sentiment have been undervalued.” Domino's vs. Cheesecake Factory In one of the paper’s examples, Domino’s Pizza and The Cheesecake Factory both scored an average ESG performance of 5.2 (out of 10) on MSCI’s scale based on factors that... View Details

Keywords: by Rachel Layne

29 May 2012
First Look

First Look: May 29

abstract is unavailable at this time. Publisher's Link: http://press.princeton.edu/titles/9889.html Randomized Government Safety Inspections Reduce Worker Injuries with No Detectable Job Loss Authors:David I. Levine, Michael W. Toffel,... View Details

Keywords: Sean Silverthorne

October 2013 (Revised January 2015)
Case

The Slingshot: Improving Water Access

By: John A. Quelch, Margaret L. Rodriguez and Carin-Isabel Knoop

In 2012, over 750 million people around the globe lacked access to safe drinking water. Dean Kamen, inventor of the Segway, sought to bring fresh water to poor and rural areas with the Slingshot, a water purification device. Kamen's challenge was to identify ways to... View Details

07 Jun 2016
First Look

June 7, 2016

contrast the strengths and weaknesses of "open-ended questions" (e.g., World Management Survey) with "closed questions" (e.g., Management and Organizational Practices Surveys). For this... View Details

Keywords: Sean Silverthorne

14 Apr 2021
Research & Ideas

The High Cost of the Slow COVID Vaccine Rollout

doesn’t take into account more subjective measures of well-being, such as quality of life. Sticker shock may have hampered investment The unprecedented scale and cost of the global pandemic may have made... View Details

Keywords: by Michael Blanding; Health

February 1991
Case

Burlington Northern: The ARES Decision (A)

By: Julie H. Hertenstein and Robert S. Kaplan

Burlington Northern's decision whether to invest in ARES, an automated train control system, is a ($350 million) strategic investment in information technology. Although set in a service industry (railroad) the issues around this decision arise in many organizations... View Details

Keywords: Investment; Rail Transportation; Information Technology; Competitive Strategy; Performance Evaluation; Performance Effectiveness; Cost vs Benefits; Technology Adoption; Technological Innovation; Customers; Quality; Rail Industry