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  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

managerial human capital explanation of retention. Download the paper: http://people.hbs.edu/jwulf/TargetCEOWulfSinghSeptember2010.pdf   Working PapersReversing the Null: Regulation, Deregulation, and the Power of Ideas Author:David Moss... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2011
  • What Do You Think?

So We Adapt. What’s the Downside?

that evidence "implies that effective planning is rare in the modern economy," that "whether we like it or not, trial and error is a tremendously powerful process for solving problems in a complex world, while expert... View Details
Keywords: by Jim Heskett
  • 2010
  • Book

The Big Ditch: How America Took, Built, Ran, and Ultimately Gave Away the Panama Canal

By: Noel Maurer and Carlos Yu
On August 15, 1914, the Panama Canal was officially opened for business, thus changing the face of both world trade and military power and playing a pivotal role in the rise of the United States on the world stage. Today we view the creation of the Panama Canal as a... View Details
Keywords: Political History; For-Profit Firms; Development Economics; Infrastructure; State Ownership; Ship Transportation; Panama; United States
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  • 17 Jan 2012
  • Working Paper Summaries

Expectations, Network Effects and Platform Pricing

Keywords: by Andrei Hagiu & Hanna Hałaburda; Entertainment & Recreation
  • January 2025 (Revised April 2025)
  • Case

Duolingo: On a 'Streak'

By: Jeffrey F. Rayport, Nicole Tempest Keller and Nicole Luo
In December 2024, Severin Hacker, Co-Founder and Chief Technology Officer of Duolingo, reflected on the remarkable evolution of the language-learning app he helped launch in 2011. As the #1 most downloaded education app in the world, Duolingo had over 100 million... View Details
Keywords: Learning; AI and Machine Learning; Growth and Development Strategy; Motivation and Incentives; Diversification; Business Model; Market Entry and Exit; Technology Industry; Education Industry; United States
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  • September 30, 2019
  • Article

Climate Change and Our Emerging Cultural Shift

By: Andrew J. Hoffman
Today, we have made climate change trivial by making its solutions easy, looking for simple answers that are palatable, generally framing it in the language of commerce. In the long run, it won’t work. There is no technological or political silver bullet to solving our... View Details
Keywords: Culture; Climate Change; Values and Beliefs; Transition
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  • Article

Product Quality and Entering Through Tying: Experimental Evidence

By: Hyunjin Kim and Michael Luca
Dominant platform businesses often develop products in adjacent markets to complement their core business. One common approach used to gain traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer... View Details
Keywords: Tying; Platform Strategy; Google; Product; Quality; Digital Platforms; Strategy; Market Entry and Exit
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  • 2016
  • Working Paper

The Skills Gap and the Near-Far Problem in Executive Education and Leadership Development

By: Mihnea Moldoveanu and Das Narayandas
Executive development programs have entered a period of rapid transformation, driven on one side by the proliferation of a new technological, cultural, and economic landscape commonly referred to as “digital disruption” and on the other by a widening gap between the... View Details
Keywords: Information Technology; Executive Education; Disruption; Management Skills
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  • 2024
  • Working Paper

When Batteries Meet Hydrogen: Dual-Storage Investments for Load-Shifting Purposes

By: Christian Kaps and Simone Marinesi
Power systems account for nearly 40% of global emissions. As the world tries to reduce emissions by increasing renewable penetration, storage technologies are playing an increasingly important role in matching variable renewable supply with demand. Batteries have... View Details
Keywords: Environmental Sustainability; Renewable Energy; Transition; Utilities Industry; Battery Industry
Related
  • Profile

Madison McIlwain

(LCA) professor wrote the original cases on Enron before the company had been convicted of fraud. As he looked back at the work he did, he reflected on the power of combining data with instinct to trust your own intelligence and pattern... View Details
  • 16 May 2023
  • Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 2)

“American” as a separator; a little line that pushes two worlds apart. I think it’s more powerful to think of it as a bridge. Standing on that bridge, we have access to a unique vantage point. With that comes the opportunity to take... View Details
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

capitalism. Read the article: http://hbr.org/2011/09/global-capitalism-at-risk-what-are-you-doing-about-it/ar/1 A Darker Side to Decentralized Banks: Market Power and Credit Rationing in SME Lending Authors:Rodrigo Canales and Ramana... View Details
Keywords: Sean Silverthorne
  • 10 May 2022
  • Research & Ideas

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

are really powerful drivers.” Related reading from the Working Knowledge Archives Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Jay Fitzgerald
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

unlocking the power of thousands of software engineers."—Bradley Staats Staats suggests that the use of lean principles at Wipro could have qualities of a "Trojan Horse initiative." From the outside, lean accomplishes the... View Details
Keywords: by Julia Hanna; Computer
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

employees first, and then everything else will fall into place.” Book Excerpt Deep Purpose: The Heart and Soul of High-Performance Companies Ranjay Gulati Chapter 6: Be Yourself, Be Candid, Be Kind Generations of scholars have seen culture as a View Details
Keywords: by Ranjay Gulati
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

toward a healthy economy and future gains? There are several levers such as investing heavily in robotics and labor-augmenting machinery, but immigration can also be a powerful way for countries to continue economic development and... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

integrates them in a powerful way. Kaplan and Norton introduced the Balanced Scorecard, a performance measurement system, in 1992. The Execution Premium is their fifth book as coauthors. Kaplan recently explained the ideas behind The... View Details
Keywords: by Martha Lagace
  • 01 Jun 2023
  • News

Buy Big, Sell Small

cofounder of ApnaKlub, a wholesale digital platform that helps kirana owners aggregate their buying power and access credit tools and other services. “These are micro businesses that run on tight margins. If shopkeepers run out of... View Details
Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade
  • 01 Dec 2023
  • News

Engaging Students More Deeply

array of digital offerings, including multimedia cases, video-only cases, and print cases with video supplements—has continued to increase every year since, with more than three dozen underway this year alone. “The case study is such a View Details
Keywords: April White
  • 12 Mar 2021
  • News

My Favorite Case

business, but I had to identify all aspects and either manage them myself or place capable and trustworthy individuals in areas that weren’t in my own skill set. The image of the boat builder hiding in his basement was a powerful... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services