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  • All HBS Web  (10,191)
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← Page 138 of 10,191 Results →
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

randomly by branch, interspersed with control weeks. At the beginning of a test week, the company would send a text message to members of the sales force in a given branch, telling those employees they were getting a certain bonus. The... View Details
Keywords: by Roberta Holland; Retail
  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

definition of that for the layman? How long has the concept been around in marketing? Wathieu: The idea involves letting consumers take control of variables that are conventionally pre-determined by marketers: product characteristics,... View Details
Keywords: by Martha Lagace
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

lower-cost venues of care more capable that health care becomes affordable, not by expecting large hospitals to charge less. Q: Could you give an example of a technological innovation that you think will... View Details
Keywords: by Deborah Blagg; Health
  • 02 Jul 2010
  • What Do You Think?

Is Profit as a “Direct Goal” Overrated?

directly, why then do managers (irrationally) choose to pursue profit directly rather than indirectly? I think the answer is to be found more in psychology than in economics." Does that account for the increasing interest in the... View Details
Keywords: by Jim Heskett
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA programs is in. In your... View Details
Keywords: by James Heskett
  • 05 Sep 2000
  • What Do You Think?

Whither the Information Economy?

end is knowledge. As he puts it, "to gain more knowledge, we will have to think more." In his view, information is no substitute for thinking and knowledge. Nor, in the opinion of Suresh... View Details
Keywords: by James Heskett
  • 10 Sep 2014
  • Research & Ideas

Become a Value Creator

argues that managers who adopt a value-creating mindset hold the key to becoming truly successful leaders. "Business is a team sport. It's soccer, not golf. Nobody plays by themselves and wins in business," Hall said during a... View Details
Keywords: by Dina Gerdeman
  • June 18, 2021
  • Article

Research: What Inclusive Companies Have in Common

By: J. Yo-Jud Cheng and Boris Groysberg
A survey of more than 19,000 HBR readers found that one particular culture style differentiated the diverse and inclusive organizations from those that were not: a learning-oriented culture that emphasizes flexibility, open-mindedness, and exploration, and can equip... View Details
Keywords: Inclusion; Diversity; Organizational Culture; Learning; Organizational Change and Adaptation; Leading Change
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Cheng, J. Yo-Jud, and Boris Groysberg. "Research: What Inclusive Companies Have in Common." Harvard Business Review Digital Articles (June 18, 2021).
  • December 2010 (Revised January 2012)
  • Supplement

Vodafone in Japan (B)

By: Juan Alcacer, Mary Furey and Mayuka Yamazaki
By 2005, Vodafone Group was losing its footing in the sophisticated Japanese telecom market. What were they doing wrong? Should they cut their losses and leave Japan, or could they learn from mistakes and turn things around? View Details
Keywords: Business Subsidiaries; Profit; Cross-Cultural and Cross-Border Issues; Knowledge Acquisition; Market Entry and Exit; Operations; Adaptation; Diversification; Expansion; Telecommunications Industry; Japan
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Alcacer, Juan, Mary Furey, and Mayuka Yamazaki. "Vodafone in Japan (B)." Harvard Business School Supplement 711-469, December 2010. (Revised January 2012.)
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

policy. “You have to acknowledge that [Gleason] was trying to fix prices. This is antithetical to how most Americans think of the US market operating” “I thought, who is this plucky woman amongst men?” Sawyer recalls after seeing... View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization... View Details
Keywords: by James Heskett; Retail
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

businesses like the iPods. Ultimately, the iPod by itself is not a business because they have to develop a whole suite of products that would go along with it. Q: Do you think that's kind of what the iTunes... View Details
Keywords: by Sean Silverthorne
  • 06 Sep 2017
  • What Do You Think?

Summing Up: What Are the Limits of CEO Activism?

with outspoken banking executives, argued that, “Silence may be both a more eloquent statement and a more intelligent one ” CEOs and other high-profile people “do a service by restraining their knee-jerks and shutting their mouths.” RCD... View Details
Keywords: by James Heskett
  • 04 Jun 2001
  • Research & Ideas

RealNetworks, CNET, and Judo Strategy

will help make you a winner." Glaser's success story in fending off intense competition from Bill Gates & Co. and turning his seven-year old company into a prime purveyor of streaming video, audio, and music services on the Web was paralleled View Details
Keywords: by Jim Aisner
  • 22 Aug 2005
  • Research & Ideas

Balancing the Future Against Today’s Needs

remote monitoring service for cardiac device patients, which hit the market well before 2010 (the FDA approved it in January 2002). It was only by thinking in terms of "reinvention," says George,... View Details
Keywords: by Paul Michelman
  • 14 Mar 2016
  • Research & Ideas

The Surprising Connection between 1930s Weather and Today's Labor Unions

we needed them, but we’ve outgrown that time. I think both sides have to confront the fact that a fair amount of unionization that exists today was set in place in a random way. So if you want to say unions are great, or if you want to... View Details
Keywords: by Carmen Nobel
  • 29 May 2001
  • Research & Ideas

Good News, Not Blues, For the Inner City

becoming more competitive and moving up. "We can't expect government to be on the front line," he stated. "We have to step up and demonstrate the power of the market system." Businesspeople should be thinking about the... View Details
Keywords: by Martha Lagace
  • 11 Nov 2002
  • Research & Ideas

Women Entrepreneurs Usher in the Next Generation

constantly learning and are transformed by their experiences and interactions. Through their leadership, "they create a context in which other people can be enterprising in their own right," she... View Details
Keywords: by Martha Lagace
  • 05 Dec 2005
  • Research & Ideas

VCs Survey Post-Bubble Opportunities

the lottery business—but we know we're in the lottery business. Mike Hirshland, general partner at Polaris Ventures, advised MBAs in the audience to think long and hard about why they want to be in venture capital. "It's a different,... View Details
Keywords: by Julie Hanna; Financial Services
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

ease of use by instructors, and even useability in an age of “fake facts.” The most negative views came from those experiencing problems arising largely from the way cases were being taught or used. Those utilizing the method in their... View Details
Keywords: by James Heskett; Education
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