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  • All HBS Web  (11,616)
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    Leemore S. Dafny

    Leemore Dafny is the Bruce V. Rauner Professor of Business Administration and the Howard Cox Health Care Initiative Faculty Co-Chair at the Harvard Business School. She also serves as Professor of Public Policy at the Harvard Kennedy School. Dafny is an... View Details

    Keywords: health care
    • Article

    Advertising, the Matchmaker

    By: Bharat N. Anand and Ron Shachar
    We empirically study the informational role of advertising in matching consumers with products when consumers are uncertain about both observable and unobserved program attributes. Our focus is on the network television industry, in which the products are television... View Details
    Keywords: Advertising; Information; Consumer Behavior; Television Entertainment; Risk and Uncertainty; Product; Decision Choices and Conditions; Advertising Industry
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    Anand, Bharat N., and Ron Shachar. "Advertising, the Matchmaker." RAND Journal of Economics 42, no. 2 (Summer 2011): 205–245. (Lead Article.)
    • May 2007 (Revised July 2011)
    • Background Note

    Retail Shopping in 2007: The Net Versus the Mall

    By: Stephen P. Bradley, Nancy Bartlett and James Weber
    Provides an overview of the retail sector within the United States as online shopping captures an increased percentage of consumer spending. The role of enabling technologies and applications, including comparison shopping sites and recommendation systems, are covered.... View Details
    Keywords: Spending; Marketing Channels; Demand and Consumers; Information Technology; Internet and the Web; Retail Industry; United States
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    Bradley, Stephen P., Nancy Bartlett, and James Weber. "Retail Shopping in 2007: The Net Versus the Mall." Harvard Business School Background Note 707-566, May 2007. (Revised July 2011.)
    • January 1991
    • Supplement

    Suzuki Samurai, Supplement

    By: John A. Quelch
    A condensed version of Suzuki Samurai: The Rollover Crisis. Suzuki management must plan a response to a Consumers Union demand for a recall of the Samurai on grounds of its unacceptable propensity to roll over. View Details
    Keywords: Safety; Crisis Management; Auto Industry
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    Quelch, John A. "Suzuki Samurai, Supplement." Harvard Business School Supplement 591-040, January 1991.

      V. Kasturi Rangan

      Kash Rangan is the Malcolm P. McNair Professor of Marketing at the Harvard Business School. Formerly the chairman of the Marketing Department (1998-2002), he is now the co-chairman of the school's Social Enterprise Initiative. He has taught in a wide variety of MBA... View Details

      Keywords: consumer products; consumer products; consumer products; consumer products; consumer products; consumer products; consumer products; consumer products; consumer products; consumer products; consumer products
      • April 2010 (Revised November 2011)
      • Case

      Soren Chemical: Why Is the New Swimming Pool Product Sinking?

      By: V. Kasturi Rangan and Sunru Yong
      Topics include distribution channels, pricing, and new product marketing. Jen Moritz, the marketing manager for Soren Chemical Co. is struggling with the poor sales performance of Coracle, a new clarifier for residential swimming pools. The performance is puzzling... View Details
      Keywords: Marketing Mix; New Product Marketing; Pricing; Branding; Price; Marketing Strategy; Marketing Channels; Product Launch; Brands and Branding; Communication Strategy; Chemical Industry
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      Rangan, V. Kasturi, and Sunru Yong. "Soren Chemical: Why Is the New Swimming Pool Product Sinking?" Harvard Business School Brief Case 104-188, April 2010. (Revised November 2011.)
      • November 2004
      • Case

      Technology Commercialization at the Massachusetts General Hospital

      The Department of Corporate Sponsored Research & Licensing (CSRL) at the Massachusetts General Hospital (MGH) serves as the primary interface between the hospital and the private sector. Examines the range of issues related to the commercialization of MGH's... View Details
      Keywords: Technological Innovation; Conflict of Interests; Commercialization; Higher Education; Health Care and Treatment; Education Industry; Health Industry; Massachusetts
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      West, Jonathan, and Mona Ashiya. "Technology Commercialization at the Massachusetts General Hospital." Harvard Business School Case 605-049, November 2004.
      • 18 Nov 2019
      • Video

      Adi Godrej

      Adi Godrej, head of the India-based consumer products Godrej Group, discusses changing economic policies  from the 1960s to liberalization in 1991, and the effects these policies had on business and economic... View Details
      • 08 Aug 2014
      • News

      Seeing what leaders miss

      • April 2009
      • Article

      How to Market in a Downturn

      By: John A. Quelch and Katherine Jocz
      This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Because no two recessions are exactly alike, marketers find themselves in poorly... View Details
      Keywords: Customers; Economic Slowdown and Stagnation; Spending; Marketing Strategy; Consumer Behavior; Segmentation
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      Quelch, John A., and Katherine Jocz. "How to Market in a Downturn." Harvard Business Review 87, no. 4 (April 2009): 52–62.
      • October 2019 (Revised January 2020)
      • Case

      John Branca: Negotiating Michael Jackson's Thriller (A)

      By: James K. Sebenius and Alex Green
      John Branca, attorney to pop musician Michael Jackson, must negotiate a series of deals on behalf of his client in order to safeguard his financial interests and creative license during a period of rising stardom. View Details
      Keywords: Dealmaking; Negotiation; Entertainment; Music Entertainment
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      Sebenius, James K., and Alex Green. "John Branca: Negotiating Michael Jackson's Thriller (A)." Harvard Business School Case 920-027, October 2019. (Revised January 2020.)
      • Clubs

      Hospitality & Travel Club

      Keywords: Hospitality
      • Research Summary

      Multi-Channel Management

      Extensive research on mutli channel management use at consumer goods producing companies like Procter&Gamble. Research cooperation with CMC (Compentence Center multi channel Management) of the University of Essen anf University of Muenster. Consulting of major... View Details
      • March 2009 (Revised June 2010)
      • Case

      TOTO: The Bottom Line

      TOTO, the leading manufacturer of toilets in Japan, is struggling to penetrate the U.S. market with its premier bidet-toilets, which are present in 63% of homes in Japan. The case examines the behavioral, cultural, and institutional barriers that TOTO faces in gaining... View Details
      Keywords: Cross-Cultural and Cross-Border Issues; Disruptive Innovation; Product Positioning; Market Entry and Exit; Organizational Culture; Consumer Products Industry; Japan; United States
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      Tripsas, Mary, Masako Egawa, and Jun Fukuyoshi. "TOTO: The Bottom Line." Harvard Business School Case 809-064, March 2009. (Revised June 2010.)
      • Clubs

      Marketing Club

      Keywords: Consumer Products / Retail; Consumer Products / Retail
      • 26 Jun 2009
      • Research Event

      Business Summit: Business and the Environment

      Governments, business, and consumers must act to address climate change. The actions must deal with resource supply issues and renewable energy, as well as with demand issues. Ultimately, these actions will lead to a transition from a... View Details
      Keywords: Re: Forest L. Reinhardt; Energy; Utilities

        Christopher A. Bartlett

        Professor Christopher A. Bartlett received an economics degree from the University of Queensland, Australia (1964), and both the masters and doctorate degrees in business administration from Harvard University (1971 and 1979). 

        As a practicing manager prior... View Details

        Keywords: consulting; health care; management consulting; manufacturing; medical supplies; wine
        • Research Summary

        Current Research

        By: William C. Kirby

        Doing business in China in the early 21st century

        Chinese companies and consumer markets

        Chinese Universities: Leaders of the 21st Century? 

        The enduring role of State-Owned Enterprises in China 

        Business, political, and cultural... View Details

        • 19 Oct 2009
        • Research & Ideas

        Why Are Web Sites So Confusing?

        stories. Indeed, all of these intermediaries are in the business of matching consumers with products. Trouble is, prior to visiting an intermediary, View Details
        Keywords: by Andrei Hagiu & Bruno Jullien
        • 14 Jul 2015
        • News

        How Women Can Succeed by Networking Authentically

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