Publications

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

more elusive than ever. A recent McKinsey study reveals that the annual churn in the wireless industry increased from 17 percent in 1995 to 32 percent in 2000. This trend holds true even in industries less... View Details

Keywords: by Jean Ayers

January 1998 (Revised December 1998)
Case

NSK Software Technologies Ltd.

By: Paul A. Gompers and Jeffrey M. Anapolsky

Discusses the efforts of three Israeli software engineers' efforts to bring a network security software product to market. The firm needs an investment to complete programming and start marketing. View Details

Keywords: Applications and Software; Financing and Loans; Product Development; Information Technology Industry; Israel

May 1995 (Revised November 2001)
Case

Microsoft/Intuit

By: William E. Fruhan Jr.

Microsoft Corp. proposes to acquire Intuit Corp. Examines the strategic fit and the price proposed to complete the transaction. View Details

Keywords: Valuation; Applications and Software; Acquisition; Business Strategy; Information Technology Industry; United States

September 1991 (Revised May 1994)
Case

Microsoft's Networking Strategy

By: David B. Yoffie

Keywords: Network Effects; Networks; Business Strategy; Information Technology; Information Technology Industry

Find at Harvard

17 Mar 2014
News

Dropbox VP Explores Potential Indian Parters

Keywords: Dropbox; telecom; deveping markets; Information; Information; Information; Information

October 2012 (Revised August 2013)
Case

Global Unichip Corporation (A)

By: Willy Shih and Chen-Fu Chien

Global Unichip Corporation (GUC) is a design services company that acts as a front-end to TSMC, the world's largest semiconductor foundry. In so doing, it masked the complexity of the latest process technologies, and reduced the entry barriers for small firms to... View Details

01 Mar 2009
News

Your Taxi Is Waiting

relatively higher price and operating costs of the Citation Mustang were balanced by Cessna’s record as a proven manufacturer in the industry. They also immersed themselves in the topic of business aviation, pulling information from... View Details

Keywords: Julia Hanna; Air Transportation; Transportation

February 1995 (Revised October 1995)
Case

Doing Business in a Distributed World: Clients, Servers, and the Stuff in Between

By: Lynda M. Applegate and Geoffrey Bock

Examines business computing as it is evolving in the 1990s. Compares the highly centralized and tightly controlled systems of the past with today's flexible, networked, client/server technology. Serves as an introduction to client/server terminology and technology. View Details

Keywords: Information Infrastructure; Information Technology; Performance Improvement; Transformation; Technological Innovation; Business Strategy; Adoption; Information Technology Industry

01 Dec 2008
News

There’s a New Class in Town

Members of the MBA Class of 2010 (900 in all) reported for duty in September. Selected from a pool of 8,661 applicants, the group is 38 percent women and 33 percent international. Just over 200 of the incoming students have an industry... View Details

Keywords: Finance; Management, Scientific, and Technical Consulting Services; Professional Services

01 Apr 1996
News

Stasis and Turmoil: HBS Research for the Real World

1991 to 1994, he served as the first senior associate dean, director of financial and information systems, at HBS. He has coauthored five books and written nearly two hundred cases and articles. The Managerial Implications of Deregulation... View Details

October 2011
Supplement

Ganesh Natarajan, CEO of Zensar: In-Class Comments, 4/7/11

By: David A. Garvin

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Management; Service Operations; Family and Family Relationships; Behavior; Information Technology; Information Technology Industry; India

Fast Answer

FIELD Global Immersion Resources: Chile

Industry and market research Passport Click on Search on the upper left side of the main screen to get started. Locate the industry of interest and then choose a geography. Click on Run Search... View Details

Web

S&P Capital IQ Pro | Baker Library

S&P Capital IQ Pro An industry-focused platform covering news, data, transactions, filings and analysis covering financial, real estate, insurance, energy, media, consumer and industrial industries. Read More News data and analysis... View Details

January 2009
Teaching Note

HCL Technologies (A) (TN)

By: Tarun Khanna and Linda A. Hill

Teaching Note for [408004]. View Details

Keywords: Leading Change; Transformation; Competition; Globalized Markets and Industries; Employees; Computer Industry; Computer Industry; India

01 Sep 2006
News

Gift of Gab

then delivered a prepared talk on a topic of their choice. Subjects ranged from the pharmaceutical industry to the relative merits of cats vs. dogs, while Kim’s presentation took a humorous yet thoughtful approach to lessons learned in... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

November 1999 (Revised March 2002)
Case

Red Hat and the Linux Revolution

By: Alan D. MacCormack and Kerry Herman

The case describes the history of the Linux operating system and the open-source movement in general. Focuses on a critical decision being made by Red Hat, the largest distributor of Linux, about its future development efforts. The decision allows students to explore... View Details

Keywords: Open Source Distribution; Applications and Software; Product Development; Change Management; Research and Development; Business Processes; Disruptive Innovation; Information Technology Industry; North Carolina