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  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

high level of individual accountability, and strong leadership. Unless the tensions created by this paradox are carefully managed, attempts to create an innovative culture will fail. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

1978, U.S. airlines were one of the most government-regulated businesses, when suddenly full deregulation changed the competitive landscape once again. How individual executives both shaped the industry and were shaped by it is the... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

taught the course. First introduced to HBS in the late 1980s by Harvard psychiatrist and educator Robert Coles, The Moral Leader uses literature to study moral decision-making and leadership. Individual faculty teach the course using... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

insurance, not only must the poor get help, but health insurance must become mandatory. Q: I was startled reading that in your book. A: Individuals who are young and healthy may not think insurance is necessary. But the whole logic of... View Details
Keywords: by Roger Thompson; Health
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

“They should pay all of their invoices now and pay anything they can forward,” says Mills. “The Apples of the world should take it as part of their civic responsibility.” Mills emphasized that acting quickly, with both small individual... View Details
Keywords: by Danielle Kost; Service; Food & Beverage
  • 06 Apr 2020
  • Research & Ideas

Where Do Workers Go When the Robots Arrive?

dominated by factories, the study concludes. More research coming To understand what this means for the US economy longer term, Tabellini is undertaking new research. "If this migration response comes from the fact that fewer high-skilled View Details
Keywords: by Rachel Layne; Manufacturing
  • 01 Jan 2020
  • What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

This may have sparked the rage leading, on at least one occasion, to the murder of an H-1B visa holder. Another concern is the tight control that the sponsor holds over an individual during the process. Sponsoring companies may commit to... View Details
Keywords: by James Heskett; Technology
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

career examining how and why individuals commit fraud. In research forthcoming in Harvard Business Review, he has found that many employees see misconduct by co-workers, but only 30 to 50 percent admit to reporting that misconduct. “Codes... View Details
Keywords: by Michael Blanding
  • 14 Mar 2016
  • Research & Ideas

The Surprising Connection between 1930s Weather and Today's Labor Unions

percentage of unionized employees today. However, unionization density remained consistent, in terms of which states ranked highest and lowest, from 1939 onward. Importantly, the variations occurred within individual industries—for... View Details
Keywords: by Carmen Nobel
  • 07 Jul 2015
  • First Look

First Look: July 7, 2015

business model as decisions enforced by the authority of the firm; this definition enables the analysis of business models through the analysis of individual firm choices. We situate negotiation outcomes within the strategy literature by... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2014
  • First Look

First Look: July 15

"co-search" algorithm to Internet traffic at the SEC's EDGAR website, we develop a novel method for identifying economically-related peer firms and for measuring their relative importance. Our results show that firms appearing in chronologically adjacent... View Details
Keywords: Carmen Nobel
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

"Holacracy in its form of each individual taking responsibility for their own self-management is absolutely necessary, however it is the responsibility of 'managers ' to ensure effectiveness of the organization through coordination... View Details
Keywords: by James Heskett; Retail
  • 04 Mar 2015
  • What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

broad legislation to keep power in balance, you don't need to micromanage all the particulars, like individual wages." AIM expressed the opinion that "the voluntary actions of Walmart are not replicable but it is the best... View Details
Keywords: by James Heskett; Retail
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

individuals identified as likely to defect. The tricky part comes in figuring out exactly who should be targeted. “You have to look at the net profitability of the retention campaign” Sunil Gupta, the Edward W. Carter Professor of... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

of technology. "The responsibility lies with the individual being able to prioritize (based on) values " Technology may be part of the solution. Atin Roy commented that "technology is just a tool that helps make our lives... View Details
Keywords: by James Heskett; Consulting
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

newer reviews are more accurate about current conditions.] Moreover, they don't account for observable patterns in the way individuals rate restaurants." Luca's team decided to try to develop what they believed would be an optimal way to... View Details
Keywords: by Kim Girard; Food & Beverage
  • 08 Jun 2011
  • Lessons from the Classroom

Twenty-first Century Skill: Trading Carbon Credits

Cap and trade has become an increasingly popular mechanism used by governments to induce green behavior among corporate polluters, with news emerging almost daily. Just recently New Jersey Governor Chris Christie withdrew his state from the Regional Greenhouse Gas... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 05 May 2010
  • What Do You Think?

Is Denial Endemic to Management?

leaves us with questions concerning just how these lessons are put into practice. Remedies obviously involve individual behaviors. For example, what do you do when the real issue of the next meeting you attend is addressed in the hallway... View Details
Keywords: by Jim Heskett
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

said Ely. "Some groups developed through these. We didn't see competing perspectives." In addition, she said, a strong individual could institute one or the other perspective. Only the third, however, was linked to sustained... View Details
Keywords: by Martha Lagace
  • 16 Apr 2001
  • Research & Ideas

Angels Face the Innovator’s Dilemma

to the established players, and clearly isn't a sustaining technology to anyone else, go all out. There is great opportunity for institutions and innovative business models to coalesce and emerge as real disrupters, he concluded. "What role angel investors will... View Details
Keywords: by Martha Lagace; Financial Services
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