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  • 21 Jul 2009
  • First Look

First Look: July 21

9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety change when... View Details
Keywords: Martha Lagace
  • 07 Aug 2012
  • First Look

First Look: August 7

Kingdom's National Health Service. We show that low levels of structural closure (i.e., structural holes) in a change agent's network aid the initiation and adoption of changes that diverge from the institutional status quo but hinder the... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

Bangladesh, Africa, and Chile, benefiting the public as well as their own enterprises. He then describes how an Indian health care organization is tackling institutional voids as it expands into medical... View Details
Keywords: Dina Gerdeman
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

transformational kind of leadership — deeper into the organization, and they will be inventing other kinds of leadership to stay on top of this incredibly fast-moving, discontinuous world that Gary describes. Q: Who is this course for? Hamel: The course will be... View Details
Keywords: by Staff
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

large operating losses into positive operating margins, while achieving levels of patient care and satisfaction that were ranked best in their category. Having constructed the high-level strategy map and scorecard, leaders cascade the... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 17 Sep 2013
  • First Look

First Look: September 17

we use longitudinal data from 3,458 U.S. acute care hospitals and examine the relationships between conformance and experiential quality and two important dimensions of hospital performance: cost efficiency and clinical outcomes. We find... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2000
  • Research & Ideas

The Determinants of Corporate Venture Capital Success

these companies. The traditional Xerox product—for instance, a copier—was designed so that it could be operated and serviced in almost any country in the world. This meant not only constraints on how the product was engineered but also... View Details
Keywords: by Paul Gompers & Josh Lerner
  • 17 Mar 2008
  • Research & Ideas

The Lessons of Business History: A Handbook

by Harvard Business School's Aldo Musacchio in the BGIE Unit, showing that this hypothesis has little empirical support. A careful study of 19th-century French and American law, for example, found little difference between the two... View Details
Keywords: by Sean Silverthorne
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

because their market power allows them to charge higher service fees than domestic banks. Download the paper: http://www.hbs.edu/research/pdf/05-025.pdf   Cases & Course MaterialsThe Armstrong Investigation Harvard Business School... View Details
Keywords: Martha Lagace
  • 07 Feb 2012
  • First Look

First Look: February 7

fairness within the industry. Coordinating conflicting programs requires a careful balance between equity and efficiency. In our work, we first develop a fairness metric to measure deviation from first-scheduled, first-served in the... View Details
Keywords: Sean Silverthorne
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management consulting firms. Our qualitative analysis identified four... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2014
  • First Look

First Look: April 15

controls, employment at target establishments declines 3% over two years post buyout and 6% over five years. The job losses are concentrated among public-to-private buyouts and transactions involving firms in the service and retail... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

by story, the reporting is very thoughtful and careful. At this moment in history when we wring our hands about the future of newspapers, readers who care about the importance and contribution of newspapers should look at the book,... View Details
Keywords: by Martha Lagace; Journalism & News
  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

compiled a detailed curriculum analysis of eleven business school programs. To complete the picture, they also interviewed leading academic critics and 28 executives and recruiters. The findings presented a mixed diagnosis of the health... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

evidence from two large banking organizations, I argue that systematic variations in ERM practices exist in the financial services industry. The cases illustrate four risk management ideal types and show how they form the 'risk management... View Details
Keywords: Martha Lagace
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

employment around a socioeconomic score cutoff, below which individuals receive generous health benefits if not formally employed. Our regression discontinuity estimates show that this popular policy induced a fall in formal-sector... View Details
Keywords: Dina Gerdeman
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

is that literature presents us with characters we care about. We don't necessarily like them all, and in fact some of the most powerful texts present characters who generate strong emotional reactions. We are puzzled, or enraged, or... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 2011
  • Article

Strategic Change and the Jazz Mindset: Exploring Practices That Enhance Dynamic Capabilities for Organizational Improvisation

By: Ethan S. Bernstein and Frank J. Barrett
How can leaders adopt a mindset that maximizes learning, remains responsive to short-term emergent opportunities, and simultaneously strengthens longer-term dynamic capabilities of the organization? This chapter explores the organizational decisions and practices... View Details
Keywords: Dynamic Capabilities; Strategic Change; Jazz; Jazz Mindset; Improvisation; Innovation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Knowledge Use and Leverage; Leading Change; Leadership Style; Leadership; Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizations; Creativity; Strategy; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; United States; Japan; Taiwan; Europe; Asia
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  • 13 Sep 2011
  • First Look

First Look: September 13

investigates the design of incentives in firms, yet less is known about incentives in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field experiment in which agents hired by a public View Details
Keywords: Sean Silverthorne

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