General Business - Publications - Faculty & Research

30 Aug 2004
Research & Ideas

Mapping Your Board’s Effectiveness

In the aftermath of such highly public and grossly damaging business debacles as Enron, Tyco, and WorldCom, much attention and plenty of criticism have been directed at those companies' corporate boards. Traditionally, board... View Details

Keywords: by Robert S. Kaplan

05 May 2009
First Look

First Look: May 5, 2009

Survive—Thrive: Leading Innovation in Good Times and Bad Authors:Lynda M. Applegate and Bruce Harreld Abstract Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global... View Details

Keywords: Martha Lagace

01 Sep 2015
First Look

First Look -- September 1, 2015

lifecycles. Publisher's link: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2338575 June 22, 2015 Harvard Business Review Is Programmatic Advertising the Future of Marketing? By: Rayport, Jeffrey F. Abstract—No abstract available... View Details

Keywords: Sean Silverthorne

12 Sep 2005
Research & Ideas

The Broadband Explosion: Thinking About a Truly Interactive World

this edited volume come about, and what is meant by the term "broadband explosion"? Robert Austin: This book was a result of the fourth Harvard Business School Colloquium on the Computer and Telecommunications industries, which... View Details

Keywords: by Sara Grant; Technology; Communications; Telecommunications

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research by Harvard View Details

Keywords: by Michael Blanding; Health

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

retailers are making when it comes to customer loyalty schemes. “Loyalty schemes are not being used to their best advantage” "Most retailers are at a very basic level in how they use loyalty programs, and many customers see loyalty programs as punitive," says... View Details

Keywords: by Maggie Starvish; Retail

30 Sep 2019
Book

Book Excerpt: Why a Volume on Race, Work, and Leadership

during financial crises. A handful of black entrepreneurs (e.g., Oprah Winfrey and Robert Smith) are among the wealthiest Americans, and though they represent the exception, their influence is nonetheless widespread as their businesses... View Details

Keywords: Re: Andi Wang

11 Mar 2015
Research & Ideas

How Do You Grade Out as a Negotiator?

then at least in the fog” "We negotiate, if not in the dark, then at least in the fog," says Michael Wheeler, a senior fellow at Harvard Business School and retired MBA Class of 1952 Professor of Management Practice, who taught... View Details

Keywords: by Michael Blanding

21 Apr 2014
Research & Ideas

Bio-Piracy: When Western Firms Usurp Eastern Medicine

for anything where the prior art is known," explains Prithwiraj Choudhury, an assistant professor in the Technology, Operations, and Management unit at Harvard Business School. "But when a Western firm goes to a Western... View Details

Keywords: by Carmen Nobel; Legal Services; Biotechnology

13 Sep 2012
Research & Ideas

Why Public Companies Underinvest in the Future

private firms differs.” So when Harvard Business School Assistant Professor Joan Farre-Mensa learned he'd been granted access to a database of accounting information on tens of thousands of private American firms, he knew it was an... View Details

Keywords: by Maggie Starvish

01 Aug 2008
What Do You Think?

Has the Time Come for “Stretch” in Management?

schedules slip and targets are missed...." Above all, leadership is generally thought to be critical to the successful application of stretch. Edward Hare reminded us that "the essence of great management, leadership even, is... View Details

Keywords: by Jim Heskett

23 Jan 2006
Research & Ideas

Financial Reporting Goes Global

As business goes global, pressure is increasing for adoption of a single set of accounting standards worldwide. In this e-mail interview, Harvard Business School professor Gregory S. Miller discusses this... View Details

Keywords: by Cynthia Churchwell; Accounting; Financial Services

29 Apr 2019
Research & Ideas

Is the Digital Age Making Us Petty?

attentiveness to trivial details,” as defined in a recent research study, can drag down relationships, result in recriminating behavior, and ruin the good intentions behind very generous donations. On the flip side, leaving room for error... View Details

Keywords: by Kristen Senz

04 Aug 2021
Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

exodus. Generational expectations about what makes a good job are changing, employees are fatigued from the year-long pandemic and there are labor shortages everywhere. Employees have had the time and space to think about what really... View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

28 Oct 2013
Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

von Clausewitz, the brilliant Prussian general and strategist, wrote, "War is an area of uncertainty; three quarters of the things on which all action in war is based lie in a fog of uncertainty to a greater or lesser extent." His view... View Details

Keywords: by Joseph L. Badaracco

07 Nov 2005
What Do You Think?

Is Less Becoming More?

phenomenon benefits producers and consumers alike. But a recent Harvard Business Review article by consultants Mark Gottfredson and Keith Aspinall questions whether there are benefits for producers, particularly those producing... View Details

Keywords: by James Heskett; Consumer Products

02 Jun 2003
Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

spectrum are rebels. Rebels are defiant individualists, mavericks who buck every institutional norm in following their inner muse. Rebels are potent figures because they have the confidence to reject what society deems important. A View Details

Keywords: by Manda Salls

02 Apr 2014
What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

Things some businesses will disappear, but new ones will appear." Dennis Hopwood said that "Capitalism periodically destroys and reconfigures previous economic orders through 'creative destruction' The tide goes out and the tide... View Details

Keywords: by James Heskett; Service

21 Nov 2016
Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

increase is largely driven by more functional specialists like CIOs or CMOs, not general managers.” “There ultimately is no such thing as effective selling that is not tied to the company’s strategic objectives” The reason for that is... View Details