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  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

In the aftermath of such highly public and grossly damaging business debacles as Enron, Tyco, and WorldCom, much attention and plenty of criticism have been directed at those companies' corporate boards. Traditionally, board... View Details
Keywords: by Robert S. Kaplan
  • 05 May 2009
  • First Look

First Look: May 5, 2009

Survive—Thrive: Leading Innovation in Good Times and Bad Authors:Lynda M. Applegate and Bruce Harreld Abstract Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global... View Details
Keywords: Martha Lagace
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

lifecycles. Publisher's link: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2338575 June 22, 2015 Harvard Business Review Is Programmatic Advertising the Future of Marketing? By: Rayport, Jeffrey F. Abstract—No abstract available... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2005
  • Research & Ideas

The Broadband Explosion: Thinking About a Truly Interactive World

this edited volume come about, and what is meant by the term "broadband explosion"? Robert Austin: This book was a result of the fourth Harvard Business School Colloquium on the Computer and Telecommunications industries, which... View Details
Keywords: by Sara Grant; Technology; Communications; Telecommunications
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research by Harvard View Details
Keywords: by Michael Blanding; Health
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

retailers are making when it comes to customer loyalty schemes. “Loyalty schemes are not being used to their best advantage” "Most retailers are at a very basic level in how they use loyalty programs, and many customers see loyalty programs as punitive," says... View Details
Keywords: by Maggie Starvish; Retail
  • 30 Sep 2019
  • Book

Book Excerpt: Why a Volume on Race, Work, and Leadership

during financial crises. A handful of black entrepreneurs (e.g., Oprah Winfrey and Robert Smith) are among the wealthiest Americans, and though they represent the exception, their influence is nonetheless widespread as their businesses... View Details
Keywords: Re: Andi Wang
  • 11 Mar 2015
  • Research & Ideas

How Do You Grade Out as a Negotiator?

then at least in the fog” "We negotiate, if not in the dark, then at least in the fog," says Michael Wheeler, a senior fellow at Harvard Business School and retired MBA Class of 1952 Professor of Management Practice, who taught... View Details
Keywords: by Michael Blanding
  • 21 Apr 2014
  • Research & Ideas

Bio-Piracy: When Western Firms Usurp Eastern Medicine

for anything where the prior art is known," explains Prithwiraj Choudhury, an assistant professor in the Technology, Operations, and Management unit at Harvard Business School. "But when a Western firm goes to a Western... View Details
Keywords: by Carmen Nobel; Legal Services; Biotechnology
  • 13 Sep 2012
  • Research & Ideas

Why Public Companies Underinvest in the Future

private firms differs.” So when Harvard Business School Assistant Professor Joan Farre-Mensa learned he'd been granted access to a database of accounting information on tens of thousands of private American firms, he knew it was an... View Details
Keywords: by Maggie Starvish
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

schedules slip and targets are missed...." Above all, leadership is generally thought to be critical to the successful application of stretch. Edward Hare reminded us that "the essence of great management, leadership even, is... View Details
Keywords: by Jim Heskett
  • 23 Jan 2006
  • Research & Ideas

Financial Reporting Goes Global

As business goes global, pressure is increasing for adoption of a single set of accounting standards worldwide. In this e-mail interview, Harvard Business School professor Gregory S. Miller discusses this... View Details
Keywords: by Cynthia Churchwell; Accounting; Financial Services
  • 29 Apr 2019
  • Research & Ideas

Is the Digital Age Making Us Petty?

attentiveness to trivial details,” as defined in a recent research study, can drag down relationships, result in recriminating behavior, and ruin the good intentions behind very generous donations. On the flip side, leaving room for error... View Details
Keywords: by Kristen Senz
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

exodus. Generational expectations about what makes a good job are changing, employees are fatigued from the year-long pandemic and there are labor shortages everywhere. Employees have had the time and space to think about what really... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 28 Oct 2013
  • Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

von Clausewitz, the brilliant Prussian general and strategist, wrote, "War is an area of uncertainty; three quarters of the things on which all action in war is based lie in a fog of uncertainty to a greater or lesser extent." His view... View Details
Keywords: by Joseph L. Badaracco
  • 07 Nov 2005
  • What Do You Think?

Is Less Becoming More?

phenomenon benefits producers and consumers alike. But a recent Harvard Business Review article by consultants Mark Gottfredson and Keith Aspinall questions whether there are benefits for producers, particularly those producing... View Details
Keywords: by James Heskett; Consumer Products
  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

spectrum are rebels. Rebels are defiant individualists, mavericks who buck every institutional norm in following their inner muse. Rebels are potent figures because they have the confidence to reject what society deems important. A View Details
Keywords: by Manda Salls
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

Things some businesses will disappear, but new ones will appear." Dennis Hopwood said that "Capitalism periodically destroys and reconfigures previous economic orders through 'creative destruction' The tide goes out and the tide... View Details
Keywords: by James Heskett; Service
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

increase is largely driven by more functional specialists like CIOs or CMOs, not general managers.” “There ultimately is no such thing as effective selling that is not tied to the company’s strategic objectives” The reason for that is... View Details
Keywords: by Michael Blanding
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

important general themes: (1) Assessing alternative growth strategies. When should one pursue "more of the same" business vs. offering another product vs. looking for new customers? When is it... View Details
Keywords: Martha Lagace
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