Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (2,844) Arrow Down
Filter Results: (2,844) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (8,203)
    • Faculty Publications  (2,844)

    Show Results For

    • All HBS Web  (8,203)
      • Faculty Publications  (2,844)

      Customer Relationship ManagementRemove Customer Relationship Management →

      ← Page 138 of 2,844 Results →

      Are you looking for?

      →Search All HBS Web
      • September 1983 (Revised December 1988)
      • Case

      Cleveland Twist Drill (A)

      By: Richard G. Hamermesh
      Deals with the problems of implementing strategy in a declining industry and the negotiation of strategy with external constituencies, particularly labor unions. Traces Jim Bartlett's first nine months as president and asks for a plan of action. View Details
      Keywords: Decision Choices and Conditions; Management Style; Negotiation Tactics; Labor and Management Relations; Corporate Strategy
      Citation
      Educators
      Purchase
      Related
      Hamermesh, Richard G. "Cleveland Twist Drill (A)." Harvard Business School Case 384-083, September 1983. (Revised December 1988.)
      • June 1983 (Revised April 1991)
      • Case

      Dominion Engineering Works

      By: Christopher A. Bartlett
      Dominion Engineering Works faces important strategic decisions about whether to continue its focused strategy of selling newsprint machines to the Canadian paper industry or whether recent changes in industry conditions and the emergence of three global competitors... View Details
      Keywords: Machinery and Machining; Globalized Markets and Industries; Management Analysis, Tools, and Techniques; Partners and Partnerships; Competitive Strategy; Customization and Personalization; Diversification
      Citation
      Find at Harvard
      Related
      Bartlett, Christopher A. "Dominion Engineering Works." Harvard Business School Case 383-184, June 1983. (Revised April 1991.)
      • October 1982 (Revised September 1986)
      • Case

      Coal Strike of 1977-78 (A) (Condensed)

      By: D. Quinn Mills
      Keywords: Labor Unions; Labor and Management Relations; Mining Industry
      Citation
      Find at Harvard
      Related
      Mills, D. Quinn. "Coal Strike of 1977-78 (A) (Condensed)." Harvard Business School Case 683-053, October 1982. (Revised September 1986.)
      • October 1982 (Revised December 1984)
      • Case

      Air Traffic Controllers (Condensed)

      By: Michael Beer
      Keywords: Government Administration; Labor and Management Relations; Human Resources; Management; Public Administration Industry; Air Transportation Industry; United States
      Citation
      Find at Harvard
      Related
      Beer, Michael. "Air Traffic Controllers (Condensed)." Harvard Business School Case 483-054, October 1982. (Revised December 1984.)
      • July 1982 (Revised December 1984)
      • Case

      Esmark, Inc. (A)

      By: William E. Fruhan Jr.
      Involves the management of a firm with a market value of a going concern that is less than its breakup value. How does management maximize value for shareholders in this environment? View Details
      Keywords: Finance; Markets; Business and Shareholder Relations; Value; Food and Beverage Industry
      Citation
      Educators
      Purchase
      Related
      Fruhan, William E., Jr. "Esmark, Inc. (A)." Harvard Business School Case 283-013, July 1982. (Revised December 1984.)
      • July 1982 (Revised July 2004)
      • Case

      Esmark, Inc. (B)

      By: William E. Fruhan Jr.
      Esmark's management sells its most valuable business and its most unattractive business in an effort to reposition itself and maximize shareholder value. View Details
      Keywords: Business Exit or Shutdown; Product Positioning; Business and Shareholder Relations; Reputation; Value
      Citation
      Educators
      Purchase
      Related
      Fruhan, William E., Jr. "Esmark, Inc. (B)." Harvard Business School Case 283-014, July 1982. (Revised July 2004.)
      • Article

      Managing Information Systems by Committee

      By: R. L. Nolan
      Keywords: Information; System; Groups and Teams
      Citation
      Find at Harvard
      Related
      Nolan, R. L. "Managing Information Systems by Committee." Harvard Business Review 60, no. 4 (July–August 1982).
      • May 1982 (Revised June 1982)
      • Case

      Air Traffic Controllers

      By: Michael Beer
      On August 3, 1981 President Ronald Reagan terminated 12,000 air traffic controllers, members of the Professional Air Traffic Controllers Organization, for violating their no-strike oath. Provides background on the human resources policies and practices of the Federal... View Details
      Keywords: Resignation and Termination; Labor and Management Relations; Government and Politics; Labor Unions; Negotiation; Employees; Air Transportation Industry; United States
      Citation
      Educators
      Purchase
      Related
      Beer, Michael. "Air Traffic Controllers." Harvard Business School Case 482-056, May 1982. (Revised June 1982.)
      • May 1982 (Revised May 1985)
      • Case

      Human Resources at Hewlett-Packard

      By: Michael Beer and Richard O. von Werssowetz
      Provides an overview of all the human resource policies and practices applied by Hewlett-Packard. As such, it is an opportunity to analyze Hewlett-Packard's practices in all four policy areas; stakeholder influence, flows, rewards, and work systems. View Details
      Keywords: Human Resources; Management Practices and Processes; Business and Stakeholder Relations; Working Conditions; Policy
      Citation
      Find at Harvard
      Related
      Beer, Michael, and Richard O. von Werssowetz. "Human Resources at Hewlett-Packard." Harvard Business School Case 482-125, May 1982. (Revised May 1985.)
      • May 1982 (Revised February 1983)
      • Case

      Ford Motor Co. (B): The Automobile Crisis and Ford's Political Strategy--1980

      By: Malcolm S. Salter
      Keywords: Strategy; Crisis Management; Government and Politics; Business and Government Relations; Auto Industry; United States
      Citation
      Find at Harvard
      Related
      Salter, Malcolm S. "Ford Motor Co. (B): The Automobile Crisis and Ford's Political Strategy--1980." Harvard Business School Case 382-162, May 1982. (Revised February 1983.)
      • April 1982 (Revised September 1986)
      • Case

      Ideal Standard France: Pat Paterson

      By: Christopher A. Bartlett
      A newly appointed country subsidiary manager must decide on action for an operation losing $1 million per month. He is constrained by price controls on one hand and sensitive union relations on the other. Furthermore a major loss-contributing plant has recently been... View Details
      Keywords: Business Subsidiaries; Transition; Cost Management; Management; Crisis Management; Labor and Management Relations
      Citation
      Educators
      Purchase
      Related
      Bartlett, Christopher A. "Ideal Standard France: Pat Paterson." Harvard Business School Case 382-139, April 1982. (Revised September 1986.)
      • autumn 1981
      • Article

      Strike Two: Labor Management Negotiations in Major League Baseball

      By: L. M. DeBrock and Alvin E. Roth
      Keywords: Labor and Management Relations; Negotiation; Entertainment; Sports Industry
      Citation
      Find at Harvard
      Related
      DeBrock, L. M., and Alvin E. Roth. "Strike Two: Labor Management Negotiations in Major League Baseball." Bell Journal of Economics 12, no. 2 (autumn 1981): 413–425.
      • April 1981 (Revised January 1997)
      • Case

      Corning Glass Works: The Z-Glass Project

      By: Kim B. Clark
      Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative and there are deep disagreements about what is wrong and how to fix... View Details
      Keywords: Decisions; Production; Problems and Challenges; Conflict Management; Performance Productivity; Factories, Labs, and Plants; Groups and Teams; Consumer Products Industry; Manufacturing Industry; United States
      Citation
      Educators
      Purchase
      Related
      Clark, Kim B. "Corning Glass Works: The Z-Glass Project." Harvard Business School Case 681-091, April 1981. (Revised January 1997.)
      • March 1981 (Revised April 1993)
      • Case

      Sedalia Engine Plant (A)

      By: Michael Beer
      The new plant manager must deal with the problems and potentials contained in this highly participatory management style plant. View Details
      Keywords: Factories, Labs, and Plants; Employee Relationship Management; Management Style; Problems and Challenges; Labor and Management Relations; Technology Industry
      Citation
      Educators
      Purchase
      Related
      Beer, Michael. "Sedalia Engine Plant (A)." Harvard Business School Case 481-148, March 1981. (Revised April 1993.)
      • March 1981 (Revised April 1983)
      • Case

      Sedalia Engine Plant (B)

      By: Michael Beer
      After one year as new plant manager at a highly participatory management style plant, Denny Goble assesses his handling of various problems. View Details
      Keywords: Factories, Labs, and Plants; Employee Relationship Management; Management Style; Problems and Challenges; Labor and Management Relations; Technology Industry
      Citation
      Educators
      Purchase
      Related
      Beer, Michael. "Sedalia Engine Plant (B)." Harvard Business School Case 481-149, March 1981. (Revised April 1983.)
      • January 1981 (Revised February 1982)
      • Case

      People's Republic of China: Development Strategies and Performance

      By: James E. Austin
      Keywords: Development Economics; Growth and Development Strategy; Business and Government Relations; China
      Citation
      Find at Harvard
      Related
      Austin, James E. "People's Republic of China: Development Strategies and Performance." Harvard Business School Case 381-111, January 1981. (Revised February 1982.)
      • January 1981
      • Background Note

      Note on Labor Relations in the United States

      By: Michael Beer
      Keywords: Labor and Management Relations
      Citation
      Find at Harvard
      Related
      Beer, Michael. "Note on Labor Relations in the United States." Harvard Business School Background Note 481-122, January 1981.
      • January 1980 (Revised August 1986)
      • Case

      General Electric vs. Westinghouse in Large Turbine Generators (A)

      By: Michael E. Porter
      Describes the U.S. large turbine generator industry in early 1963, a period of severe price cutting and depressed industry conditions. Presents data to allow a structural analysis of the industry and an analysis of the strategies of the major players since 1946. The... View Details
      Keywords: Transformation; Customer Focus and Relationships; Machinery and Machining; Cost Management; Price; Management Analysis, Tools, and Techniques; Marketing Strategy; Industry Structures; Competition; Manufacturing Industry; United States
      Citation
      Educators
      Purchase
      Related
      Porter, Michael E. "General Electric vs. Westinghouse in Large Turbine Generators (A)." Harvard Business School Case 380-128, January 1980. (Revised August 1986.)
      • July 1979 (Revised December 1981)
      • Case

      Coal Strike of 1977-78 (A)

      By: D. Quinn Mills and Richard O. von Werssowetz
      Keywords: Labor Unions; Labor and Management Relations; Mining Industry
      Citation
      Find at Harvard
      Related
      Mills, D. Quinn, and Richard O. von Werssowetz. "Coal Strike of 1977-78 (A)." Harvard Business School Case 679-131, July 1979. (Revised December 1981.)
      • July 1979
      • Case

      Coal Strike of 1977-78 (B)

      By: D. Quinn Mills and Richard O. von Werssowetz
      Keywords: Labor Unions; Labor and Management Relations; Mining Industry
      Citation
      Find at Harvard
      Related
      Mills, D. Quinn, and Richard O. von Werssowetz. "Coal Strike of 1977-78 (B)." Harvard Business School Case 679-132, July 1979.
      • ←
      • 138
      • 139
      • …
      • 142
      • 143
      • →

      Are you looking for?

      →Search All HBS Web
      ǁ
      Campus Map
      Harvard Business School
      Soldiers Field
      Boston, MA 02163
      →Map & Directions
      →More Contact Information
      • Make a Gift
      • Site Map
      • Jobs
      • Harvard University
      • Trademarks
      • Policies
      • Accessibility
      • Digital Accessibility
      Copyright © President & Fellows of Harvard College.