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Show Results For
- All HBS Web
(4,986)
- People (13)
- News (1,246)
- Research (2,820)
- Events (11)
- Multimedia (64)
- Faculty Publications (1,924)
- Career Coach
Erika Osterling
Erika (HBS '09, ITESM '00) brings 20 years of experience as an operating leader and advisor. She has spent most of her career within Energy & Industrial, with additional roles in Consumer and Retail.... View Details
- 01 Dec 2014
- News
Book Review: My Lunch with Warren
novel that describes a clash of cultures in French and Indian cuisines that makes the food live through human drama. Morais’s carefully researched story takes the reader from Bombay to London, Lumière, and... View Details
Keywords: Sean Silverthorne
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
undergird democracy There are several things businesses can do to strengthen democracy. Here are four of them. Encourage voter participation by providing employees with paid time off to vote, thereby... View Details
Keywords: by Rachel Layne
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Goals Challenges Traditional Organizational Designs By: Battilana, Julie, Michael Fuerstein, and Michael Lee Abstract—For an extended period during the first half of the 20th century, industrial democracy... View Details
Keywords: Carmen Nobel
- 2014
- Article
Notes from the Search for Deep Indicators in Services
By: James L. Heskett
Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this... View Details
Heskett, James L. "Notes from the Search for Deep Indicators in Services." Journal of Service Management 25, no. 3 (2014): 298–309.
- Video
Mostafa Terrab
Mostafa Terrab, Chairman and CEO of Morocco-based OCP Group, explains how investments into R&D led to the establishment of Mohammed VI Polytechnic University (UM6P) – now a leading university that focuses on research and innovation for the African continent. View Details
- 20 Nov 2019
- Video
Shinta Widjaja Kamdani
Shinta Kamdani, owner of Indonesian-based consumer products and energy company Sintesa Group, describes the four E's of her corporate value system - empowerment, entrepreneurship, excellence, and empathy, which are derived from her family values. View Details
- 15 Jan 2020
- Video
Suresh Krishna
Suresh Krishna, founder of the largest manufacturer of industrial fasteners for the auto industry in India, explains how his company has maintained positive industrial relations by cultivating open... View Details
- Video
Adrian Gore
Adrian Gore, founder and Group Chief Executive of Discovery Limited, outlines a commitment to improving the health of their customers, which has allowed the company to continue building public trust. View Details
- September 1960 (Revised August 1995)
- Case
Slade Co., The
Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. View Details
Lawrence, Paul R. "Slade Co., The." Harvard Business School Case 406-074, September 1960. (Revised August 1995.)
- June 1998 (Revised July 2001)
- Case
Haier Group (C), The
By: Lynn S. Paine
Presents the outcome of the (B) case and relates development in the company up to 1997. View Details
Paine, Lynn S. "Haier Group (C), The." Harvard Business School Case 398-162, June 1998. (Revised July 2001.)
- 04 Feb 2020
- Video
Ranjan Kapur
Ranjan Kapur, the India country manager of the WPP advertising agency, describes his human resources philosophy: empowering employees (which he describes as "letting the tiger out of the cage"), using... View Details
- 15 Jan 2020
- Video
Cem Boyner
Cem Boyner, Chair of Boyner Holdings, one of the largest retail groups in Turkey, describes how salespeople in his stores are instilled with a sense of how to serve customers in order to retain customer... View Details
- 03 Mar 2008
- First Look
First Look: March 4, 2008
principles and practices. Quelch and Jocz lay out the six fundamental characteristics that marketing and democracy share: (1) exchange of value, such as goods, services, and promises, (2) consumption View Details
Keywords: Martha Lagace
- Video
Narayanan Vaghul
Narayanan Vaghul, Former Chairman of ICICI Bank Limited, discusses the bank's approach to gender neutrality in recruitment and outlines proactive measures that supported the advancement of more women in senior positions (Filmed October 26, 2017). View Details
- 26 Mar 2008
- First Look
First Look: March 26, 2008
political views aside to address the impediments to housing and homeownership at the state and local levels. This volume is a compilation of bipartisan recommendations from the authors and success stories from all corners View Details
Keywords: Martha Lagace
- 01 Mar 2013
- News
Leveraging Female Talent
also been collecting quantitative data from companies to determine the effects of diversity and a more inclusive culture on performance. There are many question marks. For example, under what conditions... View Details
- June 18, 2015
- Article
What Makes FC Barcelona Such a Successful Business
By: Andres Hatum and Luciana Silvestri
This article explores how FC Barcelona's identity as "more than a club" fuels the team's impressive performance on the field. We focus on the role of La Masía, the club's youth academy, to explain how a strong sense of organizational identity underlies the team's style... View Details
Hatum, Andres, and Luciana Silvestri. "What Makes FC Barcelona Such a Successful Business." Harvard Business Review (website) (June 18, 2015).