Publications

October 1997 (Revised March 1998)
Case

Appalachian Mountain Club: Transforming Governance

By: Walter J. Salmon and Jaan Elias

Starting in 1988, the Appalachian Mountain Club (AMC) began a controversial transformation in management and governance. For its first 112 years, the AMC's structure had resembled that of a country club--volunteer leaders directed the club's operations and its small,... View Details

Keywords: Budgets and Budgeting; Transformation; Corporate Governance; Employee Relationship Management; Recruitment; Leading Change; Organizational Culture; Labor and Management Relations; Nonprofit Organizations; Education Industry; Entertainment and Recreation Industry

03 Sep 2013
First Look

First Look: September 3

their authentic selves, and the organization respected and leveraged their talents and provided a sense of connectedness. Eight best organizational practices for instilling such a culture emerged from their interviews: 1. Measure... View Details

Keywords: Sean Silverthorne

08 May 2012
First Look

First Look: May 8

Business Speaks English: Why You Need a Language Strategy Now Author:Tsedal Neeley Publication:Harvard Business Review 90, no. 5 (May 2012) Abstract An abstract is unavailable at this time. Book: http://hbr.org/2012/05/global-business-speaks-english/ar/1... View Details

Keywords: Carmen Nobel

20 Mar 2013
Research & Ideas

How CEOs Sustain Higher-Ambition Goals

pass that test." Even when rough patches are encountered, it's important that higher-ambition efforts not be abandoned completely, some participants said. "We have to think about how we keep the culture as higher ambition while we're... View Details

Keywords: by Dina Gerdeman

20 Feb 2013
Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

across the legacy organizations and have a clear sense of the future. The top team must be ready to make people choices quickly and facilitate team-building. Otherwise uncertainty turns to passivity, and resentments are a drag on the work. Top leaders must pay... View Details

Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation

19 Jul 2006
Research & Ideas

Political Turmoil and Mexico’s Economy

same rules. "Mexico has an incredibly low level of taxation. It simply lacks the public funds to invest in itself," Maurer says. "A lack of foreign investment is not why Mexico is less prosperous than Arizona," he concludes. "While the View Details

Keywords: by Julia Hanna

10 Apr 2006
Research & Ideas

American Auto’s Troubled Road

For decades, the U.S. auto industry ruled America's economy, shaped the country's development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it faces a moment of truth. The... View Details

Keywords: by Garry Emmons; Manufacturing; Transportation; Auto

March 2015 (Revised May 2018)
Case

JPMorgan Chase: Tapping an Overlooked Talent Pool

By: Boris Groysberg and Katherine Connolly

By the spring of 2014, the pilot had come to an end for JPMorgan Chase's ReEntry Program, a program designed for women coming back to the workforce after a period of time away. Mary Callahan Erdoes, CEO of Asset Management, and her team had to evaluate whether or not... View Details

Keywords: Women; Training; Leadership; Motherhood; Talent and Talent Management; Experience and Expertise; Diversity; Gender; Knowledge Use and Leverage; Human Capital; Management Practices and Processes; Organizational Culture; Programs; Financial Services Industry; United States

06 Sep 2016
First Look

September 6, 2016

Harvard Business School Supplement 716-464 Moleskine (B): A Cultural Icon This case discusses the decisions and outcomes of CEO Arrigo Berni and founder Maria Sebregondi that the Moleskine (A) case laid out. Purchase this case:... View Details

Keywords: Carmen Nobel

10 Mar 2015
Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

and they will have to shift their very strong culture in ways that will be uncomfortable if not impossible. I believe this may push Walmart to make their first major acquisition in the US. Q: For what companies will 2015 be a... View Details

Keywords: by Sean Silverthorne; Retail

05 Oct 2010
First Look

First Look: October 5, 2010

case:http://cb.hbsp.harvard.edu/cb/product/211014-PDF-ENG MindTree: A Community of Communities David A. Garvin and Rachna TahilyaniHarvard Business School Case 311-049 MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its... View Details

Keywords: Sean Silverthorne

February 2023 (Revised February 2024)
Case

Doing Business in Helsinki, Finland

By: Martin A. Sinozich, Lena Duchene, Tonia Labruyere and Daniela Beyersdorfer

This case examines the challenges and opportunities of doing business in Finland. It highlights Finland's economic transformation in the decades leading up to 2024 in the context of its history, culture, and politics. The case gives an overview of some of the main... View Details

Keywords: Business History; Business and Government Relations; Corporate Strategy; Research and Development; Foreign Direct Investment; Crisis Management; Culture; Environmental Sustainability; International Relations; Food and Beverage Industry; Finland; Europe