Publications

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09 Feb 2016
Working Paper Summaries

Executive Compensation and Misconduct: Environmental Harm

Keywords: by Dylan Minor

August 2000 (Revised September 2000)
Case

Extraprise

By: Srikant M. Datar, Krishna G. Palepu and Sarah S. Khetani

In the three years since it was founded, the Boston-based Internet strategy consulting firm, Extraprise, has changed its strategy three times. Jennifer Gabler, the CFO, considers what kinds of control systems she can put in place to ensure the company can continue to... View Details

Keywords: Information Management; Management Analysis, Tools, and Techniques; Mathematical Methods; Information Technology; Outcome or Result; Business Growth and Maturation; Growth and Development Strategy; Web Services Industry; Information Technology Industry; Boston

03 Dec 2020
News

Use Remote Work to Revitalize the Cities That Need It Most

May 2020 (Revised October 2020)
Teaching Note

San Francisco Ballet: On 'Pointe' for the Future

By: Rohit Deshpandé and Nicole Tempest Keller

An examination of the strategic challenges facing the SF Ballet in 2019 due to changes in demographics, lifestyles, and the city of San Francisco itself View Details

Keywords: Social Enterprise; Entrepreneurship; Arts; Demographics; Business and Stakeholder Relations; Strategy; United States; San Francisco

16 Apr 2013
Video

Plexx - Episode 3 - It Hurts So Good

2019
Book

The Wise Company: How Companies Create Continuous Innovation

By: Ikujiro Nonaka and Hirotaka Takeuchi

High-velocity change is the fundamental challenge facing companies today. Few companies, however, are prepared to continuously innovate—because they focus on the short-term and do not emphasize the wisdom needed to make sure that their interests are aligned with those... View Details

Keywords: Knowledge; Wise Leadership; Leaders; Innovation; Knowledge Management; Leadership; Innovation and Invention; Organizational Change and Adaptation

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June 2003 (Revised October 2004)
Case

StorageNetworks: Restarting a Public Company (A)

By: Joseph B. Lassiter III and Todd H Thedinga

Peter Bell, founder and CEO of StorageNetworks, faces the problem of "restarting" a public company by changing its business model from being a storage-services provider to being a storage software developer. The task seems challenging, but surely doable, with $200... View Details

Keywords: Business Model; Diversification; Change Management; Cash; Entrepreneurship; Problems and Challenges; Corporate Finance; Information Technology Industry

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November 7, 2019
Article

WeWork’s Saga Is a Cautionary Tale about Golden Parachutes and CEO Pay

By: Rosabeth Moss Kanter

While the WeWork saga has dealt another blow to already-low public confidence in business, it should also strengthen cries for fundamental changes to a system that offers supersized compensation for undersized performance. View Details

Keywords: Executive Compensation; Change; Compensation and Benefits; Corporate Accountability; Initial Public Offering

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26 Apr 2024
HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

of rule changes that allowed players to make money from sponsorships and transfer to other schools more easily. The changes threw college football into flux and favored programs that could draw big media... View Details

Keywords: by Avery Forman; Sports

Program

Rising Generation in the Family Enterprise

retiring and rising generations Formulate and implement new-generation solutions that are right for today's—and tomorrow's—business, stakeholders, and family Take an entrepreneurial approach to new opportunities Balance opportunity and risk while View Details

Working Paper

Shifting Work Patterns with Generative AI

By: Eleanor W. Dillon, Sonia Jaffe, Nicole Immorlica and Christopher T. Stanton

We present evidence on how generative AI changes the work patterns of knowledge workers using data from a 6-month-long, cross-industry, randomized field experiment. Half of the 7,137 workers in the study received access to a generative AI tool integrated into the... View Details

Keywords: AI and Machine Learning; Behavior; Time Management

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05 Jul 2022
Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

Novel Approach to Staff Shortages" “The article was interesting and the initial ideas presented by US Foods could help. However, one major way to attract and retain delivery drivers is to change the actual delivery to the customer when... View Details

Keywords: by Danielle Kost

January 2024 (Revised May 2024)
Case

Runa

By: Paul Gompers and Carla Larangeira

In early 2022, Courtney McColgan, founder and CEO of Runa, a human resources and payroll Software-as-a-Service platform, faced an unexpected tech market downturn. Founded in 2018, Runa catered to small and medium-sized businesses in Mexico, offering an affordable and... View Details

Keywords: Business Startups; Volatility; Entrepreneurship; Decision Making; Leadership; Management; Venture Capital; Organizational Change and Adaptation; Business Growth and Maturation; Latin America

July 2005 (Revised February 2009)
Case

Eureka Forbes Ltd.: Managing the Selling Effort (A)

By: Das Narayandas and Kerry Herman

The CEO of EFL (India), a direct sales organization, must decide which changes to the sales compensation systems would better motivate his sales reps and improve their sales performance. View Details

Keywords: Compensation and Benefits; Management; Performance Improvement; Sales; Motivation and Incentives; India

Video

Leadership for the 21st Century A Roundtable Discussion with Charlie Rose

Seema Aziz

Keywords: Education and Retail

April 2004 (Revised May 2006)
Background Note

Achieving Profitable Growth and Market Value

By: James L. Heskett and Richard G. Hamermesh

Provides an overview of how a new venture needs to change as it passes from the initial start-up to the growth phase. Explores how a venture's leadership, strategy, and execution need to evolve to deal with rapid growth. View Details

Keywords: Growth Management; Business Growth and Maturation; Business Startups; Change Management