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  • September 2011
  • Case

Driving Profitable Growth at US Auto Parts

USAP faces extraordinary opportunities to change the way that automobiles are serviced in the US by selling parts at fair prices though online channels. View Details
Keywords: Business Growth and Maturation; Corporate Entrepreneurship; Disruptive Innovation; Business Model; Internet and the Web; Business Strategy; Internet and the Web; Machinery and Machining; Cost Management; Auto Industry; Retail Industry; United States
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  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

Its early milestones—comparative product tests launched by Consumer Reports in 1936, the Kennedy administration's Consumer Bill of Rights in 1960, Ralph Nader's critique of the U.S. automobile industry in Unsafe at Any Speed in 1965—became View Details
Keywords: by Sean Silverthorne; Retail
  • 02 Jun 2003
  • What Do You Think?

What Can Aspiring Leaders Be Taught?

more practical context in which ethical dilemmas can be resolved than can separate courses in ethics or values. Further, how ethical and value-based dilemmas are taught may be as important as the inclusion of such subjects in the curriculum. Rene Wentworth commented... View Details
Keywords: by James Heskett
  • 18 May 2009
  • Research & Ideas

The Unseen Link Between Savings and National Growth

particularly in developing, technology-poor countries. Harvard Business School professor Diego Comin teamed with Harvard University's Philippe Aghion and Brown University's Peter Howitt to research the issue and write the working paper... View Details
Keywords: by Sarah Jane Gilbert
  • 16 Dec 2014
  • First Look

First Look: December 16

controversial) shift in its business model from "retail" projects involving individual volunteers to "wholesale" projects with for-profit partners from the San Francisco Bay Area. Its CEO... View Details
Keywords: Sean Silverthorne
  • March 2021 (Revised November 2022)
  • Case

Blue Meridian Partners (A): Scaling for Impact

By: V. Kasturi Rangan
In 2018, Edna McConnell Clark Foundation in a bold move transferred all its assets to a fund pooled with other General Partners and Limited Partners, called Blue Meridian Partners, to focus substantial long range investments in a few carefully chosen nonprofits.The... View Details
Keywords: Venture Philanthropy; Scaling; COVID-19 Pandemic; Social Justice; Philanthropy and Charitable Giving; Venture Capital; Business Model; Social Issues; Poverty; Values and Beliefs; Decisions; Corporate Social Responsibility and Impact; Nonprofit Organizations; Investment Portfolio
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  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

individuals identified as likely to defect. The tricky part comes in figuring out exactly who should be targeted. “You have to look at the net profitability of the retention campaign” Sunil Gupta, the Edward W. Carter Professor of View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 28 Aug 2012
  • First Look

First Look: August 28

Daniela BeyersdorferHarvard Business School Case 613-004 LEGO has emerged as one of the most successful companies in the toy industry. The case describes LEGO's gradual rise, rapid decline, and recent revitalization as it is keeping up... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2018
  • Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

writes about extensively, including numerous books, articles, and business cases. He's also the former chairman and chief executive officer of Medtronic, and he's the author of this really wonderful case that we're going to discuss today.... View Details
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

fail to make changes to their processes and business model that would be needed to use the technology optimally. That is akin to replacing your car with a helicopter but not making any changes to your... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

adopt integrated reporting? A: The experience of the German chemical company BASF provides an excellent model to follow. Understand stakeholder information needs—that is, answer the questions, What information do stakeholders need? What... View Details
Keywords: by Martha Lagace
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

Social enterprise groups are traditionally organized along one of two lines: The affiliation model favors decentralized control, while the branch model concentrates control at a central headquarters. Most... View Details
Keywords: by Carla Tishler
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

rewarded with a new line of business that created revenues in excess of $200 million over the next several years. HP backed out of its efforts after two years with multimillion-dollar losses and a considerable amount of bad press. How did... View Details
Keywords: by Clark Gilbert; Technology
  • 13 Dec 2011
  • First Look

First Look: Dec. 13

company's superior productivity and market share gain in Brazil's cosmetics, fragrances, and toiletries (CF&T) industry. By 2009, Natura's direct sales business model generated income for over 1 million... View Details
Keywords: Sean Silverthorne
  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

run? “It's a question of who will make money and which business models are effective” "There's a huge opportunity to make money here," Henderson, codirector of the View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

evidence, while consistent with agency theory, does not confirm the private information hypothesis. Download the working paper from SSRN ($5): http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1134943   Cases & Course MaterialsAddleshaw Goddard LLP Harvard View Details
Keywords: Martha Lagace
  • 03 Jul 2012
  • First Look

First Look: July 3

  PublicationsTalk, Inc.: How Trusted Leaders Use Conversation to Power Their Organizations Authors:Boris Groysberg and Michael Slind Publication:Harvard Business Review Press, 2012 Abstract How can leaders make their big or growing... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2000
  • Research & Ideas

The Determinants of Corporate Venture Capital Success

XNE business model called for a much greater integration of the new units with traditional business units. The autonomy offered to the XNE managers and their compensation... View Details
Keywords: by Paul Gompers & Josh Lerner
  • September 1999 (Revised October 2000)
  • Case

Eggrock Partners, LLC (A)

By: Thomas J. DeLong, Myra M. Hart and Sharon Peyus
Explores the challenges of choosing how to grow a professional services firm (PSF). Before developing a growth strategy, the partners need to agree on what business(es) the company should be in. Each of the three partners has differing views of what the company should... View Details
Keywords: Entrepreneurship; Business or Company Management; Growth and Development Strategy; Business Model; Expansion; Business Processes; Industry Structures; Customer Focus and Relationships; Employees; Partners and Partnerships; Service Industry
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  • March 2021 (Revised February 2025)
  • Teaching Note

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno and Anibha Singh
Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online... View Details
Keywords: Omnichannel Retail; Digital Marketing; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Technology Industry; United States; Australia
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