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      • 1998
      • Chapter

      Risk-Taking Incentives and the Cost of Insurance Company Failures

      By: Brian J. Hall
      Keywords: Insurance; Insolvency and Bankruptcy; Risk and Uncertainty; Risk Management; Motivation and Incentives; Insurance Industry
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      Hall, Brian J. "Risk-Taking Incentives and the Cost of Insurance Company Failures." In Alternative Approaches to Insurance Regulation, edited by Robert W. Klein. Kansas City, MO: National Association of Insurance Commissioners, 1998.
      • April 1998 (Revised May 2000)
      • Case

      Guidant Corporation: Shaping Culture Through Systems

      By: Robert L. Simons and Antonio Davila
      Guidant is a successful IPO start-up selling pacemakers and defibrillators. The case describes how managers install systems to balance innovation and control. Three parts of a shareholder value strategy are described. Controls include incentive systems, beliefs... View Details
      Keywords: Innovation Strategy; Corporate Strategy; Motivation and Incentives; Planning; Risk Management; Management Systems; Business Strategy; Value Creation; System; Service Industry; Financial Services Industry; Medical Devices and Supplies Industry
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      Simons, Robert L., and Antonio Davila. "Guidant Corporation: Shaping Culture Through Systems." Harvard Business School Case 198-076, April 1998. (Revised May 2000.)
      • March 1998
      • Teaching Note

      Personality Types: The Myers-Briggs Type Indicator (TN)

      By: David A. Thomas and Emily Heaphy
      Describes a class design for teaching students about the Myers-Briggs Type Indicator (MBTI). The Ideal Organization exercise is the centerpiece of the class. It demonstrates that people with different cognitive types have distinct preferences for the type of... View Details
      Keywords: Job Search; Working Conditions; Personal Development and Career; Situation or Environment; Perception; Integration
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      Thomas, David A., and Emily Heaphy. "Personality Types: The Myers-Briggs Type Indicator (TN)." Harvard Business School Teaching Note 498-069, March 1998.
      • March 1998 (Revised July 1998)
      • Case

      Boston Duck Tours,1996: Has Boston Gone Quackers?

      By: Myra M. Hart and Stephanie Dodson
      While on vacation in Memphis, former investment manager Andy Wilson discovers a unique "tour bus" that travels over land and through water. He decides to transplant the concept to Boston and to add both historical and theatrical features to the amphibious tour. As he... View Details
      Keywords: Opportunities; Creativity; Entrepreneurship; Financing and Loans; Problems and Challenges; Business Startups; Tourism Industry; Tennessee; Boston
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      Hart, Myra M., and Stephanie Dodson. "Boston Duck Tours,1996: Has Boston Gone Quackers?" Harvard Business School Case 898-189, March 1998. (Revised July 1998.)
      • March 1998 (Revised October 2015)
      • Case

      Hamptonshire Express

      By: V. G. Narayanan and Ananth Raman
      Presents a series of problems that face a newspaper publisher, including inventory level, effort level, subsidy for unsold inventory, and commission for sales. Each problem is accompanied by one or more spreadsheets. Students must make various operational decisions. View Details
      Keywords: Marketing Channels; Motivation and Incentives; Performance; Operations; Problems and Challenges; Decision Making; Sales; Demand and Consumers; Media and Broadcasting Industry; Publishing Industry; United States
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      Narayanan, V. G., and Ananth Raman. "Hamptonshire Express." Harvard Business School Case 698-053, March 1998. (Revised October 2015.)
      • 1998
      • Working Paper

      Some Evidence on the Optimal Welfare State Based on Subjective Data

      By: Rafael Di Tella and Robert MacCulloch
      It is often difficult to evaluate all the costs and benefits of the welfare state. This paper suggests an alternative approach based on surveys of citizen satisfaction with welfare programs. In the first part of the paper we estimate the level of unemployment benefits... View Details
      Keywords: Personal Characteristics; Employment; Surveys; Programs; Government and Politics; Age; Income; Residency; Welfare; Governing Rules, Regulations, and Reforms; Cost vs Benefits; Satisfaction; United Kingdom
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      Di Tella, Rafael, and Robert MacCulloch. "Some Evidence on the Optimal Welfare State Based on Subjective Data." Harvard Business School Working Paper, No. 98-092, March 1998.
      • March–April 1998
      • Article

      The Discipline of Building Character

      By: Joseph L. Badaracco Jr.
      Keywords: Personal Characteristics
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      Badaracco, Joseph L., Jr. "The Discipline of Building Character." Harvard Business Review 76, no. 2 (March–April 1998).
      • March 1998
      • Article

      The Role of Social Context on Decisions: Integrating Social Cognition and Behavioral Decision Research

      By: M. H. Bazerman and A. E. Tenbrunsel
      Keywords: Decision Making; Integration; Cognition and Thinking; Behavior; Research
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      Bazerman, M. H., and A. E. Tenbrunsel. "The Role of Social Context on Decisions: Integrating Social Cognition and Behavioral Decision Research." Basic and Applied Social Psychology 20, no. 1 (March 1998): 87–91.
      • February 1998
      • Background Note

      Contracting and Control in Venture Capital

      By: Paul A. Gompers
      Discusses the control mechanisms and contracts utilized by venture capitalists. The emphasis is on understanding potential conflicts of interest and how the contracts mitigate those conflicts. View Details
      Keywords: Venture Capital; Governance Controls; Contracts; Business or Company Management; Conflict of Interests
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      Gompers, Paul A. "Contracting and Control in Venture Capital." Harvard Business School Background Note 298-067, February 1998.
      • February 1998
      • Case

      Human Element in Marketing Strategy,The: A Look at the Creative and Subjective Side

      By: Das Narayandas and Gerald Zaltman
      Explores the human element in formulating marketing strategy. A rewritten version of an earlier note. Includes color exhibits. View Details
      Keywords: Employees; Marketing Strategy; Creativity; Perspective
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      Narayandas, Das, and Gerald Zaltman. "Human Element in Marketing Strategy,The: A Look at the Creative and Subjective Side." Harvard Business School Case 598-105, February 1998.
      • February 1998
      • Article

      'A Matter of Trust': Effects of Communication on the Efficiency and Distribution of Outcomes

      By: K. L. McGinn, J. Moag and M. H. Bazerman
      Keywords: Trust; Communication; Outcome or Result; Distribution
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      McGinn, K. L., J. Moag, and M. H. Bazerman. "'A Matter of Trust': Effects of Communication on the Efficiency and Distribution of Outcomes." Journal of Economic Behavior & Organization 34, no. 2 (February 1998): 211–238.
      • 1998
      • Chapter

      Seeing through the Customer's Eyes with Computer Imaging

      By: G. Zaltman and L. J. Schuck
      Keywords: Information Technology; Perception; Customers; Computer Industry
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      Zaltman, G., and L. J. Schuck. "Seeing through the Customer's Eyes with Computer Imaging." In Sense and Respond: Capturing Value in the Network Era, edited by Stephen P. Bradley and Richard L. Nolan. Boston: Harvard Business School Press, 1998.
      • January 1998 (Revised December 2001)
      • Case

      Fitzpatrick Hotel Group (A)

      By: Paul A. Gompers and Catherine M. Conneely
      Examines the issues raised in the financing of the Fitzpatrick Hotel Group, an Irish hotelier. The perspective of Paddy Fitzpatrick, founder and CEO at Fitzpatrick Group, and Niall Carroll, founder of ACT Venture Capital, are contrasted. View Details
      Keywords: Financing and Loans; Venture Capital; Perspective; Accommodations Industry; Republic of Ireland
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      Gompers, Paul A., and Catherine M. Conneely. "Fitzpatrick Hotel Group (A)." Harvard Business School Case 298-002, January 1998. (Revised December 2001.)
      • January 1998 (Revised May 1999)
      • Case

      Fitzpatrick Hotel Group (B-2): Paddy Fitzpatrick

      By: Paul A. Gompers and Catherine M. Conneely
      Supplements the (A) case. View Details
      Keywords: Venture Capital; Perspective; Financing and Loans; Accommodations Industry; Republic of Ireland
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      Gompers, Paul A., and Catherine M. Conneely. "Fitzpatrick Hotel Group (B-2): Paddy Fitzpatrick." Harvard Business School Case 298-004, January 1998. (Revised May 1999.)
      • January 1998 (Revised May 1999)
      • Case

      Fitzpatrick Hotel Group (B1): Niall Carroll

      By: Paul A. Gompers and Catherine M. Conneely
      Supplements the (A) case. View Details
      Keywords: Venture Capital; Perspective; Financing and Loans; Accommodations Industry; Republic of Ireland
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      Gompers, Paul A., and Catherine M. Conneely. "Fitzpatrick Hotel Group (B1): Niall Carroll." Harvard Business School Case 298-003, January 1998. (Revised May 1999.)
      • 1998
      • Chapter

      Matching Supply with Demand in Supply Chains: The Impact of Factor Markets and Mismatched Incentives

      By: A. Raman
      Keywords: Supply Chain Management; Motivation and Incentives
      Citation
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      Raman, A. "Matching Supply with Demand in Supply Chains: The Impact of Factor Markets and Mismatched Incentives." In Strategic Supply Chain Alignment: Best Practice in Supply Chain Management, edited by John L. Gattorna. Gower, 1998.
      • 1998
      • Article

      Looking Inside the Fishbowl of Creativity: Verbal and Behavioral Predictors of Creative Performance

      By: J. Ruscio, D. M. Whitney and T. M. Amabile
      This study set out to identify specific task behaviors that predict observable product creativity in three domains and to identify which of those behaviors mediate the well-established link between intrinsic motivation and creativity. One-hundred fifty-one... View Details
      Keywords: Creativity; Cognition and Thinking; Behavior
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      Ruscio, J., D. M. Whitney, and T. M. Amabile. "Looking Inside the Fishbowl of Creativity: Verbal and Behavioral Predictors of Creative Performance." Creativity Research Journal 11, no. 3 (1998): 243–263.
      • Article

      Negotiating with Yourself and Losing: Understanding and Managing Conflicting Internal Preferences

      By: M. H. Bazerman, A. E. Tenbrunsel and K. A. Wade-Benzoni
      Keywords: Negotiation; Conflict and Resolution; Management; Decision Choices and Conditions
      Citation
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      Bazerman, M. H., A. E. Tenbrunsel, and K. A. Wade-Benzoni. "Negotiating with Yourself and Losing: Understanding and Managing Conflicting Internal Preferences." Academy of Management Review 23, no. 2 (April 1998): 225–241.
      • January–February 1998
      • Article

      The American Perspective

      By: D. Q. Mills
      Keywords: Perspective; United States
      Citation
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      Mills, D. Q. "The American Perspective." CEO Report Chief Executive (January–February 1998), 10–13.
      • 1998
      • Article

      The Nature of Trust and Its Impact on Relationship Management Activities

      By: Joseph P. Cannon, Greg Gundlach and Das Narayandas
      Keywords: Trust; Relationships; Management
      Citation
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      Cannon, Joseph P., Greg Gundlach, and Das Narayandas. "The Nature of Trust and Its Impact on Relationship Management Activities." NAMA 34, no. 4 (1998): 10–11, 21–23.
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