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Show Results For
- All HBS Web
(12,076)
- People (51)
- News (3,236)
- Research (6,548)
- Events (24)
- Multimedia (86)
- Faculty Publications (5,069)
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- 01 Jun 1996
- News
Four Professors to Retire
the Air Force's Exceptional Civilian Service Award. Christenson also participated in the development of the U.S. Army's first cost-based budgetary control system. His publications include Strategic Aspects of Competitive Bidding for... View Details
Keywords: Elaine Gottlieb and John Prestage
- 01 Jun 1998
- News
Diversity and Community
on employee and community well-being in fact perform better than those that don't? "There is some evidence to suggest the affirmative," says Thomas. "The service profit chain model, formulated by HBS professors Jim Heskett, Earl Sasser,... View Details
Keywords: Garry Emmons
- 01 Dec 2012
- News
Rival Visions
import-export firm in his native St. Croix. Sent to America for college in 1772 by local leaders who saw his potential, he soon joined the revolutionary army and was tapped for service on General George Washington's staff. Among... View Details
- 01 Dec 2020
- News
New Releases: Alumni and Faculty Books
After graduating Cum Laude from Harvard College in 1974 and earning his MBA from the Harvard Business School in 1976, Bujalski had a successful business career as CEO of several health care services companies. His journey into... View Details
Keywords: Margie Kelley
- 01 Sep 2012
- News
Doriot Papers Arrive at HBS
MAN OF LETTERS: Doriot’s papers come home. Photo courtesy Baker Library Historical Collections Baker Library Historical Collections recently announced the permanent loan from Boston’s French Cultural Center of papers that once belonged to one of the School’s most... View Details
- 01 Dec 2007
- News
Faculty Research Online
HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. Broadband: Remaking the Advertising Industry From the Marlboro... View Details
Keywords: Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
- 26 Sep 2014
- News
Where Creativity Rules
- 04 Jun 2014
- News
Investing for Real and Permanent Good
- 01 Mar 2004
- News
Chinese Premier Speaks at HBS
475baf4874c54b74d6872cb82ffdcb34 Amid the backdrop of U.S.-Chinese relations — tension over trade issues and Taiwan’s independence on the one hand, cooperation on terrorism and North Korea on the other — Chinese Premier Wen Jiabao spoke at HBS during a four-day trip to... View Details
- 04 Mar 2013
- News
Young entrepreneurs sell Pushpins app to retail giant
- 01 Sep 2020
- News
Good Odds
pounds of food that had been prepared for customers in the catering, hotel, travel, and restaurant industries got stuck in the supply chain when the world seized up. That’s when Philip Behn (MBA 2005), CEO of Imperfect Foods, jumped into recovery mode. An online... View Details
- 01 Dec 1997
- News
Growing Together
performance. The process helps these organizations measure the volume of services they deliver, determine customer satisfaction, apply special analytic techniques to evaluate performance, and keep the public abreast of the results.... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
- 25 Aug 2010
- News
Games, Parties, Pranks, and Celebrations
on the second floor, so for stealth purposes, I brought it up in the service elevator. After Leslie and I made a few comments about the HD Americana lure and mystique, we gave out some T-shirts I had made up with the HD Eagle Wings... View Details
- 01 Dec 2011
- News
Making the Case for Leadership
cannot be successful unless they show vulnerability, are consistent, take time to be balanced, have a vision, and embrace their role as decision-makers. In the 2010 case “Toby Johnson: Leading After School,” Johnson, with military service... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
- 11 Jul 2013
- News
Making Lives Better
Alison Tepper Singer When her daughter was diagnosed with autism, Alison Tepper Singer's life changed both personally and professionally. The 1993 HBS grad had been planning to build on her career as a TV news producer—first at WTKR in Norfolk, Virginia, and later at... View Details
- 01 Sep 2003
- News
Lessons from Everest
Fifty years ago, Edmund Hillary and Tenzing Norgay became the first men to stand atop Mount Everest, a symbol of challenge and achievement whose allure — some would call it a fatal attraction — has only increased since then. A week before the anniversary of Hillary and... View Details
- 01 Jun 2004
- News
Luxe Redux
Thomas Pink are assured of something else, Tranthi notes: “I’m going to wear this shirt, and it’s going to make me feel great. That’s why luxury brands command a premium — it’s an emotional buy.” Needless to say, customer service is at... View Details
- 31 Oct 2019
- News
Finding an Audience
Rene Solis (MBA 1958) is director of Musica en Mexico, a performing arts information service in Mexico City. In this interview he talks about how the group grew out of a personal mission to today serving a wide community of interest. “I... View Details