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Show Results For
- All HBS Web
(6,135)
- People (20)
- News (811)
- Research (4,669)
- Events (2)
- Multimedia (5)
- Faculty Publications (3,878)
Robert A. Pinkerton II
Pinkerton grew his grandfather's private investigating firm into a large security services company, providing such new services as event security, jewel thief investigation, and View Details
Keywords: Services
- February 2004
- Teaching Note
Sampa Video, Inc. (TN)
By: Richard S. Ruback and Peter Tufano
Teaching Note to (9-201-094). View Details
- May 2007 (Revised July 2011)
- Case
The West German Headache Center: Integrated Migraine Care
By: Michael E. Porter, Clemens Guth and Elisa M. Dannemiller
Describes the joint efforts of the German health plan KKH and Essen University Hospital to develop an integrated practice unit (IPU), and the West German Headache Center's efforts to improve the quality of migraine care. Provides an overview of the German health care... View Details
Keywords: Business Model; Health Care and Treatment; Medical Specialties; Industry Structures; Service Delivery; Integration; Health Industry; Germany
Porter, Michael E., Clemens Guth, and Elisa M. Dannemiller. "The West German Headache Center: Integrated Migraine Care." Harvard Business School Case 707-559, May 2007. (Revised July 2011.)
- 22 Feb 2016
- Research & Ideas
The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist
framework” Pharmacists would pressure manufacturers to enforce fair trade sales contracts that followed set price schedules and service guarantees. In turn, retailers would police one another and report violators to their local... View Details
- 01 Apr 2002
- News
Student Conferences Spark Discussion, Promote Interaction
we think about everything," he remarked. "Information technology has to march in lockstep with business," agreed Verizon CIO Shaygan Kheradpir. Software that automates complex transactions and expanding customer service on the Web are... View Details
- 17 Apr 2017
- Research Event
The Most Pressing Issues for Platform Providers in the Sharing Economy
is just one of many dilemmas that can incite insomnia in a sharing-economy platform provider. There’s also the threat of disintermediation between producers and consumers; the fear of trying to compete in a winner-take-all market; and the challenge of attracting... View Details
- Research Summary
Overview
Downstream businesses that utilize global suppliers frequently use auditing programs to monitor their suppliers’ working conditions and are often deployed to address reputational concerns associated with procuring from unregulated suppliers. Despite their widespread... View Details
- 01 Mar 2005
- News
Online Job Bank Debuts
Services. She notes that as of mid-December, the job bank had posted more than 1,000 positions in 47 geographic regions (primarily in the United States), representing 61 industries and 34 functional areas. Of its strong portfolio of job... View Details
- July 2008 (Revised January 2013)
- Teaching Note
eHarmony (TN)
By: Mikolaj Jan Piskorski and Hanna Halaburda
Teaching Note for eHarmony [709424]. View Details
- 08 May 2014
- News
The Sky's the Limit
promoted to an executive for Global Business, Commercial Systems and Services at Sikorsky Aircraft Corporation, overseeing non-military sales, customer completions and support worldwide. Eaton's message, which she has spread everywhere... View Details
- 01 Jun 2015
- News
The Military and the MBA: Lance Batchelor (MBA 1993)
and services to consumers over 50 in the United Kingdom. The first three to six months, almost everybody who arrives at HBS is convinced that the admissions office must have made a mistake, that they’re going to get caught out. If you... View Details
- Profile
Luc Sirois
The health care industry needs so much improvement, it will take a whole movement to fix it. “The more leaders, the better,” says Luc Sirois (MBA 1997), who sees progress coming not through a single organization, but rather from groups of... View Details
- 01 Mar 2012
- News
Where Innovation Rules
computing to social impact bonds, from industrial robots to personal finance, from Internet retailing to Internet radio—a plethora of products and services that could well bear the stamp “Made by HBS.” View Details
- 01 Mar 2009
- News
Your Taxi Is Waiting
was witnessing the inaugural flight of Blink, a European air-taxi service they had first conceived of while students at the School. The scene didn’t offer much drama — just another small plane taking off from the thousands of regional... View Details
- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
etc.” Several responses questioned whether there was damage to the consumer, often at issue in antitrust. As Shoshanna Zuboff pointed out, in “free” high-tech services, the consumer benefits and resulting satisfaction are highly visible; the costs are not.” Nick C... View Details
- 01 Jun 2017
- News
Ask the Expert: On the Fly
always been intriguing to me,” says Carty, which explains his five decades in the field—starting at Air Canada, moving on to American Airlines (where he served as chairman and CEO), and including board stints with Porter Airlines, Virgin America, and Hawaiian Airlines.... View Details
Keywords: Julia Hanna
- 01 Jun 2015
- News
The Military and the MBA: Gene Markowski (MBA 1973)
“You can’t just give orders in business.” —Unlearning some of the lessons of the military Gene Markowski (MBA 1973) served as an Army Huey helicopter pilot in Vietnam and received the Distinguished Flying Cross and many other honors for heroic action. He retired from a... View Details
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
how they're marketing themselves? Youngme Moon: Many mature service industries are in a service "arms race" in which they keep adding more and more View Details
- 12 Nov 2015
- Working Paper Summaries
Social Networks, Ethnicity, and Entrepreneurship
- 01 Mar 2005
- News
Better Care at Lower Cost
The U.S. health-care industry isn’t immune to the forces of disruptive innovation that already have transformed other businesses, from computer manufacturing to retailing, HBS professor Clayton M. Christensen told 250 participants at the... View Details