Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (6,135) Arrow Down
Filter Results: (6,135) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (6,135)
    • People  (20)
    • News  (811)
    • Research  (4,669)
    • Events  (2)
    • Multimedia  (5)
  • Faculty Publications  (3,878)

Show Results For

  • All HBS Web  (6,135)
    • People  (20)
    • News  (811)
    • Research  (4,669)
    • Events  (2)
    • Multimedia  (5)
  • Faculty Publications  (3,878)
← Page 137 of 6,135 Results →

    Robert A. Pinkerton II

    Pinkerton grew his grandfather's private investigating firm into a large security services company, providing such new services as event security, jewel thief investigation, and View Details
    Keywords: Services
    • February 2004
    • Teaching Note

    Sampa Video, Inc. (TN)

    By: Richard S. Ruback and Peter Tufano
    Teaching Note to (9-201-094). View Details
    Keywords: Service Operations; Service Delivery; Projects; Valuation; Financing and Loans; Strategy; Cost of Capital; Service Industry
    Citation
    Purchase
    Related
    Ruback, Richard S., and Peter Tufano. "Sampa Video, Inc. (TN)." Harvard Business School Teaching Note 204-125, February 2004.
    • May 2007 (Revised July 2011)
    • Case

    The West German Headache Center: Integrated Migraine Care

    By: Michael E. Porter, Clemens Guth and Elisa M. Dannemiller
    Describes the joint efforts of the German health plan KKH and Essen University Hospital to develop an integrated practice unit (IPU), and the West German Headache Center's efforts to improve the quality of migraine care. Provides an overview of the German health care... View Details
    Keywords: Business Model; Health Care and Treatment; Medical Specialties; Industry Structures; Service Delivery; Integration; Health Industry; Germany
    Citation
    Educators
    Purchase
    Related
    Porter, Michael E., Clemens Guth, and Elisa M. Dannemiller. "The West German Headache Center: Integrated Migraine Care." Harvard Business School Case 707-559, May 2007. (Revised July 2011.)
    • 22 Feb 2016
    • Research & Ideas

    The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

    framework” Pharmacists would pressure manufacturers to enforce fair trade sales contracts that followed set price schedules and service guarantees. In turn, retailers would police one another and report violators to their local... View Details
    Keywords: by Dina Gerdeman; Legal Services; Legal Services; Legal Services
    • 01 Apr 2002
    • News

    Student Conferences Spark Discussion, Promote Interaction

    we think about everything," he remarked. "Information technology has to march in lockstep with business," agreed Verizon CIO Shaygan Kheradpir. Software that automates complex transactions and expanding customer service on the Web are... View Details
    Keywords: H Naylor Fitzhugh; Educational Services; Educational Services
    • 17 Apr 2017
    • Research Event

    The Most Pressing Issues for Platform Providers in the Sharing Economy

    is just one of many dilemmas that can incite insomnia in a sharing-economy platform provider. There’s also the threat of disintermediation between producers and consumers; the fear of trying to compete in a winner-take-all market; and the challenge of attracting... View Details
    Keywords: by Carmen Nobel; Service
    • Research Summary

    Overview

    Downstream businesses that utilize global suppliers frequently use auditing programs to monitor their suppliers’ working conditions and are often deployed to address reputational concerns associated with procuring from unregulated suppliers. Despite their widespread... View Details
    Keywords: Audit Quality; Remote Work; Outsourcing; Econometric Analysis; Switching Costs; Service Operations; Performance Effectiveness; Retail Industry; Retail Industry
    • 01 Mar 2005
    • News

    Online Job Bank Debuts

    Services. She notes that as of mid-December, the job bank had posted more than 1,000 positions in 47 geographic regions (primarily in the United States), representing 61 industries and 34 functional areas. Of its strong portfolio of job... View Details
    Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
    • July 2008 (Revised January 2013)
    • Teaching Note

    eHarmony (TN)

    By: Mikolaj Jan Piskorski and Hanna Halaburda
    Teaching Note for eHarmony [709424]. View Details
    Keywords: Business Model; Strategy; Valuation; Industry Structures; Competitive Advantage; Web Services Industry
    Citation
    Purchase
    Related
    Piskorski, Mikolaj Jan, and Hanna Halaburda. "eHarmony (TN)." Harvard Business School Teaching Note 709-446, July 2008. (Revised January 2013.)
    • 08 May 2014
    • News

    The Sky's the Limit

    promoted to an executive for Global Business, Commercial Systems and Services at Sikorsky Aircraft Corporation, overseeing non-military sales, customer completions and support worldwide. Eaton's message, which she has spread everywhere... View Details
    Keywords: Jill Radsken; women's issues; avaition; Air Transportation; Transportation
    • 01 Jun 2015
    • News

    The Military and the MBA: Lance Batchelor (MBA 1993)

    and services to consumers over 50 in the United Kingdom. The first three to six months, almost everybody who arrives at HBS is convinced that the admissions office must have made a mistake, that they’re going to get caught out. If you... View Details
    Keywords: National Security and International Affairs; Government
    • Profile

    Luc Sirois

    The health care industry needs so much improvement, it will take a whole movement to fix it. “The more leaders, the better,” says Luc Sirois (MBA 1997), who sees progress coming not through a single organization, but rather from groups of... View Details
    Keywords: Health Care; Technology; Nonprofit / Government
    • 01 Mar 2012
    • News

    Where Innovation Rules

    computing to social impact bonds, from industrial robots to personal finance, from Internet retailing to Internet radio—a plethora of products and services that could well bear the stamp “Made by HBS.” View Details
    Keywords: Deborah Blagg;Garry Emmons;Julia Hanna;Roger Thompson; Corporate Services; Corporate Services; Corporate Services
    • 01 Mar 2009
    • News

    Your Taxi Is Waiting

    was witnessing the inaugural flight of Blink, a European air-taxi service they had first conceived of while students at the School. The scene didn’t offer much drama — just another small plane taking off from the thousands of regional... View Details
    Keywords: Julia Hanna; Air Transportation; Transportation
    • 02 Nov 2020
    • What Do You Think?

    Is Antitrust Just a Quaint Notion in the Digital Age?

    etc.” Several responses questioned whether there was damage to the consumer, often at issue in antitrust. As Shoshanna Zuboff pointed out, in “free” high-tech services, the consumer benefits and resulting satisfaction are highly visible; the costs are not.” Nick C... View Details
    Keywords: by James Heskett; Service; Service; Service; Service; Service; Service
    • 01 Jun 2017
    • News

    Ask the Expert: On the Fly

    always been intriguing to me,” says Carty, which explains his five decades in the field—starting at Air Canada, moving on to American Airlines (where he served as chairman and CEO), and including board stints with Porter Airlines, Virgin America, and Hawaiian Airlines.... View Details
    Keywords: Julia Hanna
    • 01 Jun 2015
    • News

    The Military and the MBA: Gene Markowski (MBA 1973)

    “You can’t just give orders in business.” —Unlearning some of the lessons of the military Gene Markowski (MBA 1973) served as an Army Huey helicopter pilot in Vietnam and received the Distinguished Flying Cross and many other honors for heroic action. He retired from a... View Details
    Keywords: National Security and International Affairs; Government
    • 31 Jan 2005
    • Research & Ideas

    Rethinking Marketing’s Conventional Wisdom

    how they're marketing themselves? Youngme Moon: Many mature service industries are in a service "arms race" in which they keep adding more and more View Details
    Keywords: by Garry Emmons; Service
    • 12 Nov 2015
    • Working Paper Summaries

    Social Networks, Ethnicity, and Entrepreneurship

    Keywords: by William R. Kerr & Martin Mandorff; Service; Service; Service; Service
    • 01 Mar 2005
    • News

    Better Care at Lower Cost

    The U.S. health-care industry isn’t immune to the forces of disruptive innovation that already have transformed other businesses, from computer manufacturing to retailing, HBS professor Clayton M. Christensen told 250 participants at the... View Details
    Keywords: Educational Services; Educational Services; Educational Services
    • ←
    • 137
    • 138
    • …
    • 306
    • 307
    • →
    ǁ
    Campus Map
    Harvard Business School
    Soldiers Field
    Boston, MA 02163
    →Map & Directions
    →More Contact Information
    • Make a Gift
    • Site Map
    • Jobs
    • Harvard University
    • Trademarks
    • Policies
    • Accessibility
    • Digital Accessibility
    Copyright © President & Fellows of Harvard College.