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Show Results For
- All HBS Web
(4,244)
- People (13)
- News (898)
- Research (2,508)
- Events (13)
- Multimedia (6)
- Faculty Publications (1,444)
- February 2003 (Revised March 2007)
- Case
Internet Customer Acquisition Strategy at Bankinter
By: Francisco de Asis Martinez-Jerez, V.G. Narayanan and Lisa Brem
Bankinter, a relatively small Spanish bank, has a large presence as an Internet financial services provider. Leading the way to profitability through the Internet will give Bankinter a major competitive advantage over the larger, more established Spanish banks. Ann... View Details
Keywords: Customer Relationship Management; Internet and the Web; Activity Based Costing and Management; Customer Value and Value Chain; Banks and Banking; Banking Industry; Spain
Martinez-Jerez, Francisco de Asis, V.G. Narayanan, and Lisa Brem. "Internet Customer Acquisition Strategy at Bankinter." Harvard Business School Case 103-021, February 2003. (Revised March 2007.)
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
is not much historical data and experience for managers to draw upon when developing or applying metrics, and many economic benefits of e-commerce projects are seen as difficult to measure. Further, the pace of change in e-business and... View Details
Keywords: by Marc J. Epstein
- 01 Jun 1997
- News
Bruce Rauner (MBA '81) Endows New Professorship
taking them public. As the firm's managing principal, Rauner concentrates not only on investing in companies and helping them develop in conjunction with their top management but on nurturing a corps of... View Details
Keywords: James E. Aisner
- 01 May 2007
- First Look
First Look: May 1, 2007
Lessons from the Management of Clinical Trials Authors:Robert S.Huckman and Darren E. Zinner Periodical:Strategic Management Journal (forthcoming) Abstract For over three decades, the benefits of View Details
Keywords: Sean Silverthorne
- Web
Figuring Out Her Mission | Social Enterprise | Harvard Business School
assumed leadership responsibilities in three areas: 1) project management of institutional strategic priorities, including revamping the Boston Ballet website, an effort coordinated among staff and executive leaders across the... View Details
- Web
Private Equity Finance - Course Catalog
diligence, valuation, deal execution, capital structure, governance, change management, and setting incentives. In addition, a substantial part of the course will be spent on strategic elements of deal making. Career Focus The course is... View Details
- 01 Jan 2008
- News
Meg Whitman, MBA 1979
Former President & CEO, eBay Inc. Return to Alumni Achievement Awards main page EARLIER EUDUCATION Princeton University, 1977 A.B., Economics SELECTED PREVIOUS POSITIONS Hasbro, General Manager FTD , CEO Disney, Senior Vice President Bain... View Details
- 01 Feb 2001
- News
The Doctor Is In
management involved issues such as access, cost, and quality. I saw my two passions — medicine and public policy — combined in a single field." A nudge toward that realization came from former HBS Dean Lawrence Fouraker, who, while a... View Details
- 01 Jun 2001
- News
Christina Ehrenberg: The Examined Life
Papua New Guinea. “The focus of medical practice and the attitudes of practitioners in those places were so different than in the West,” notes Ehrenberg. “In Israel, doctors felt they could never go home because there were always more... View Details
- Profile
Jonathan Evans
Why was earning your MBA at HBS important to you? I decided to earn an MBA to enhance my understanding of how organizations navigate our increasingly interconnected world in pursuit of adding value. But I decided to attend HBS because I wanted more: the chance to View Details
- Web
Creating Value Through Corporate Restructuring - Course Catalog
HBS Course Catalog Creating Value Through Corporate Restructuring Course Number 1420 Professor Stuart C. Gilson Spring; Q3Q4; 3.0 credits 28 Sessions Exam Career Focus This course provides students with skills and knowledge that will... View Details
- 01 Oct 2013
- News
Banking on Africa's Future
Tope Lawani Tope Lawani (MBA 1995) is a man on a mission—make that two missions, actually. The cofounder and managing partner of London-based Helios Investments, Lawani says his firm aims to reward investors with "attractive,... View Details
- Web
Launching Tech Ventures - Course Catalog
HBS Course Catalog Launching Tech Ventures Course Number 1757 Senior Lecturer Jeffrey Bussgang Senior Lecturer Allison Mnookin Spring; Q3Q4; 3.0 credits 27 Sessions Project Career Focus Launching Technology Ventures (LTV) is designed for... View Details
- January 1980 (Revised August 1986)
- Case
General Electric vs. Westinghouse in Large Turbine Generators (A)
Describes the U.S. large turbine generator industry in early 1963, a period of severe price cutting and depressed industry conditions. Presents data to allow a structural analysis of the industry and an analysis of the strategies of the major players since 1946. The... View Details
Keywords: Transformation; Customer Focus and Relationships; Machinery and Machining; Cost Management; Price; Management Analysis, Tools, and Techniques; Marketing Strategy; Industry Structures; Competition; Manufacturing Industry; United States
Porter, Michael E. "General Electric vs. Westinghouse in Large Turbine Generators (A)." Harvard Business School Case 380-128, January 1980. (Revised August 1986.)
- November 2000 (Revised June 2010)
- Case
Bush Boake Allen
By: Stefan H. Thomke and Ashok Nimgade
Bush Boake Allen, a flavor and fragrance firm, is considering strategic options that would integrate customers into its innovation process via a potentially disruptive Internet-based technology. As this approach could result in dramatic changes to the firm's business... View Details
Keywords: Customer Focus and Relationships; Disruptive Innovation; Technological Innovation; Management Teams; Product Design; Organizational Change and Adaptation; Conflict Management; Internet; Chemical Industry
Thomke, Stefan H., and Ashok Nimgade. "Bush Boake Allen." Harvard Business School Case 601-061, November 2000. (Revised June 2010.)
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
Would-be innovators know that one of their biggest challenges is systematically identifying the innovations with the greatest likelihood of creating disruptive growth. Pick the wrong one, and squander a year or more of focus and... View Details
- 06 May 2008
- First Look
First Look: May 6, 2008
people. To deliver against this mission, Microsoft sought to focus its citizenship efforts and its product development efforts in developing markets. This case traces the development of Unlimited Potential on the citizenship side and the... View Details
Keywords: Martha Lagace
- 10 Mar 2021
- News
New Releases: Alumni and Faculty Books, Podcasts
landing on an aircraft carrier in darkness, flying combat missions over Korea, breaking the sound barrier, and then teaching others to do the same. This is the story of that journey. The Big Ordeal: Understanding and Managing the... View Details
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
“It may not be possible for every employee (to) value the company as if it were his own. The next best thing is to make the customer the focus of everyone’s work. When customer service is enculturated through policies and programs,... View Details
Keywords: by James Heskett
- Profile
Jacqueline Beato
As an undergraduate, her business ambitions percolated within what might seem to be a technically oriented degree. "Industrial engineering is the best major there is," Jacqueline says. "Yes, it does include the core skills of engineering. But the real... View Details