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Show Results For
- All HBS Web
(18,103)
- People (94)
- News (6,678)
- Research (6,906)
- Events (89)
- Multimedia (509)
- Faculty Publications (4,162)
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
Buyers are more apt to use a product right after they purchase it, a fact you need to ponder as you consider how to keep customers coming back... View Details
Keywords: by Manda Mahoney
- 15 Apr 2019
- Research & Ideas
Infographic: Can I Please Speak to an Actual Person?
Based on the Working Paper, Mitigating the Negative Effects of Customer Anxiety through Access to Human Contact (pdf) by Michelle A. Shell and Ryan W. Buell. Shell is a doctoral student at Harvard Business... View Details
- 10 Jan 2018
- Blog Post
EXPERTS SHARE 5 TIPS TO BECOME A BETTER MANAGER
management process–and the one most often neglected–is reflection. Whether you've experienced a huge success or a resounding failure, it is equally important to look back and identify what factors... View Details
Keywords: All Industries
- 25 Jan 2018
- News
Investing in India’s Nonprofits to Overcome Poverty Sustainably
Khushboo Maheshwari (MBA 2012) is new initiatives leader of The/Nudge Foundation and director and head of N/Core, which support nonprofits working on problems related to poverty in India. In this interview,... View Details
- May 2016 (Revised May 2017)
- Case
Supply Chain Finance at Procter & Gamble
By: Benjamin C. Esty, E. Scott Mayfield and David Lane
In April 2013, Procter & Gamble (P&G), the world’s largest consumer packaged goods (CPG) company, announced that it would extend its payment terms to suppliers by 30 days. At the same time, P&G announced a new supply chain financing (SCF) program giving suppliers the... View Details
Keywords: Working Capital; Supply Chain Finance; Corporate Treasury; Consumer Packaged Goods; Supply Chain; Supplier Relationships; Banking; Liquidity; Accounts Payable; Financial Reporting; Cash Flow; Cost Management; Banks and Banking; Financial Strategy; Multinational Firms and Management; Supply Chain Management; Accrual Accounting; Value Creation; Consumer Products Industry; Forest Products Industry; United States; Brazil
Esty, Benjamin C., E. Scott Mayfield, and David Lane. "Supply Chain Finance at Procter & Gamble." Harvard Business School Case 216-039, May 2016. (Revised May 2017.)
- October 2022
- Case
Volt Lines: Leading a B2B Service Provider through a Crisis (A)
By: Navid Mojir and Gamze Yucaoglu
Volt Lines was a next-generation transportation service in Istanbul, Turkey. The company was trying to disrupt the traditional corporate transportation market by developing software that allowed it to offer subscription-based transportation. Under the subscription... View Details
Keywords: Business To Business Marketing; B2B Marketing; B2B Pricing; Subscription Model; Crisis Marketing; Startup; Service Management; Information Technology; Transportation; COVID-19 Pandemic; Disruptive Innovation; Digital Platforms; Business Model; Price; Crisis Management; Opportunities; Transportation Industry; Technology Industry; Turkey
Mojir, Navid, and Gamze Yucaoglu. "Volt Lines: Leading a B2B Service Provider through a Crisis (A)." Harvard Business School Case 523-037, October 2022.
- 01 Oct 2002
- News
John Batcha: Sowing the Seeds to Fight Hunger
that moment, he discovered a new passion. “I came back and put together an SPI program tailored to children and orphans, which now works with Rotary Clubs, the Peace Corps, and... View Details
- Article
Social Technology: An Interdisciplinary Approach to Improving Care for Older Adults
By: Arthur Kleinman, Hongtu Chen, Sue E. Levkoff, Ann Forsyth, David E. Bloom, Winnie Yip, Tarun Khanna, Conor J. Walsh, David Perry, Ellen W. Seely, Anne S. Kleinman, Yan Zhang, Yuan Wang, Jun Jing, Tianshu Pan, Ning An, Zhenggang Bai, Jiexiu Wang, Qing Liu and Fawwaz Habbal
Population aging is a defining demographic reality of our era. It is associated with an increase in the societal burden of delivering care to older adults with chronic conditions or frailty. How to integrate global population aging and technology development to help... View Details
Keywords: Health Care and Treatment; Age; Service Delivery; Information Technology; Collaborative Innovation and Invention
Kleinman, Arthur, Hongtu Chen, Sue E. Levkoff, Ann Forsyth, David E. Bloom, Winnie Yip, Tarun Khanna, Conor J. Walsh, David Perry, Ellen W. Seely, Anne S. Kleinman, Yan Zhang, Yuan Wang, Jun Jing, Tianshu Pan, Ning An, Zhenggang Bai, Jiexiu Wang, Qing Liu, and Fawwaz Habbal. "Social Technology: An Interdisciplinary Approach to Improving Care for Older Adults." Art. 729149. Frontiers in Public Health 9 (2021).
- 16 Dec 2011
- Research & Ideas
Reintroducing Intellectual Ambition to the Study of Business History
business but also as a determinant of wealth and poverty, they will find a way back to becoming leading participants in the debates over the fundamental question of what makes an economy grow. 2. Innovation.... View Details
Keywords: by Geoffrey Jones & Walter Friedman
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
transmission on a car works great. Lying by omission involves holding back relevant information—for example, by failing to mention any information about a faulty transmission.... View Details
Keywords: by Dina Gerdeman
- 14 Oct 2022
- News
Want to Get Ahead? Pick the Right Company
- 28 Aug 2014
- Op-Ed
Government Can Do More to Unfreeze Small Business Credit
(Editor's note: This is the third in a series of articles based on a Harvard Business School working paper by Karen Mills that analyzes the current state of availability of bank capital for small business.) Access View Details
- 08 Mar 2019
- Blog Post
“There’s no quick shortcut to success:” Zorpads takes off
shoes, or C) make her shoes tighter due to the inserts," Smith explains. "She came up with the problem for us." Wiegele, who has a background in air and water filtration thanks to his... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
when buying a new car: Forget the dealerships altogether. Instead, he works with an out-of-state online auto broker who offers a fair price, good selection, and delivers the car to his driveway. Tesla... View Details
- 17 Jun 2020
- Blog Post
Black MBA Students Pen Letters to the HBS Community: Letter 2/5
shot to death in a police car in 1941 because he laughed while standing in line at a movie theatre with his girlfriend. Or how about the hate that led to Timothy Hood’s, murder in the View Details
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
updates? People: Train product, technology, and security teams to understand and manage the risks of continuous integration and continuous delivery (CI/CD), the kind of automated software update approach that helped the CrowdStrike outage... View Details
Keywords: by Hise Gibson and Anita Lynch
- 01 Mar 2003
- News
Northern California Initiative Reaches Out to Women, Girls
(MBA ’93), the Women’s Initiative aims to help alumnae in three ways: by providing career development and education opportunities, by enhancing networking, and by organizing volunteer programs that aid the local community. “Our goal is... View Details