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Show Results For
- All HBS Web
(5,543)
- People (8)
- News (1,285)
- Research (2,961)
- Events (36)
- Multimedia (36)
- Faculty Publications (1,758)
- 17 Jan 2023
- Blog Post
Upcoming Interview? No Problem—Just Connect the Dots
skills, strategy experience, or any other requisite, you want to be able to spell out to the interviewer how the dots on your resume perfectly match the dots on their job posting. And if your dots don’t match their dots, then you’ll need to be able to explain how you... View Details
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
learned that its 20 percent interest rate was higher than average and that the card didn’t provide travel insurance. [div class=infogram-embed data-id=_/prRmhGSXiSbMwOabP4CL][/div] After qualified customers activated their credit cards,... View Details
Keywords: by Danielle Kost
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
changing accruals, for example—the adverse impact on company value is probably small. But rarely is the activity so benign. Usually, the shuffling of dollars results from decisions that change the operating characteristics of a company,... View Details
Keywords: by Michael C. Jensen
- 05 May 2014
- Working Paper Summaries
Firms and the Economics of Skilled Immigration
- 2020
- Working Paper
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
- April 4, 2009
- Article
The Return of State-Owned Enterprises: Should We Be Afraid?
By: Aldo Musacchio and Francisco Flores-Macias
The global financial crisis of 2008-2009 has prompted many industrialized states worldwide to increase their stakes in private corporations. This wave of partial nationalizations has come amidst full-scale expropriations in developing countries such as Venezuela,... View Details
Keywords: History; Private Ownership; State Ownership; Financial Crisis; Business and Government Relations
Musacchio, Aldo, and Francisco Flores-Macias. "The Return of State-Owned Enterprises: Should We Be Afraid?" Harvard International Review (website) (April 4, 2009).
- 08 Feb 2021
- Book
How to Make the World Better, Not Perfect
toward racial equity more recently, he began to feel uncomfortable helping only people who were bold enough to ask for this favor. After all, while social science research shows most people do not actively harm members of other racial,... View Details
Keywords: by Michael Blanding
- 04 Nov 2015
- What Do You Think?
Why Does Gender Diversity Improve Financial Performance?
included those that “women have greater analytical skills and coordinate activities with much (greater) ease than men while upholding company values and strategy” (Mathews Daniel Kapito); “Having senior female leaders should lead to... View Details
Keywords: by James Heskett
- Web
Harvard Business School
Baker Library Special Collections Exhibits More Exhibits Explore the Exhibit Student Pioneers The Value of Business Education The Golden Age of Black Business AASU Early Years & Influence AASU Founders Core Demands & Proposals Early Years & View Details
- 01 Dec 2009
- News
One Man Crime Wave
his fiction, casting young managers in manufacturing and industrial settings as his protagonists. But his focus was not on their business activities so much as on their warps, biases, emotional hang-ups, and “all other decisions of... View Details
- Web
Charts & Statistics - Leadership
Reengineering Record high employment Service sector outpaces manufacturing in new job creation Influence: Low 1900 s 19 U.S. begins construction of Panama Canal Influence: High 10 1910 s 19 War Industries Board coordinates activities... View Details
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
Facebook’s vision and mission statement.” Brendan Coffey led the way in proposing that “FB needs a much more active strategy to place the user in a position of control with respect to how their data is used.” Bhanu Ramenani suggested one... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
America, who were identified with specific companies, railways, banks, and small-business history workshops, met regularly to discuss methodological problems and archival sources. The unifying theme in this new era of intense academic View Details
Keywords: by Sean Silverthorne
- 19 Aug 2021
- Op-Ed
Don't Ignore Your Employees' Misery—TAKE Control
want corporate platitudes and passive social activism after living in pandemic limbo for so long. A = Align your post-COVID employee policies, resources, and timelines, like you would with any other business priority or client project. K... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 24 Feb 2020
- Research & Ideas
The Hidden Vulnerabilities of Open Source Software
hundreds of the most used open source software projects—20 of which are detailed in the report. Call to action Tim Mackey, principal security strategist for SCRC, says commercial organizations can contribute to this project by conducting internal reviews of their open... View Details
- 31 Jul 2013
- Working Paper Summaries
Learning from Double-Digit Growth Experiences
Keywords: by Eric D. Werker
- 01 Dec 2015
- HBS Seminar
Nicola Lacetera, University of Toronto
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
Financial performance is the result of operating performance. Operating performance includes all the things that a company must do to win the competitive battle in its industry to attract, retain, and profitably serve customers. It varies greatly among industries, but... View Details
Keywords: by Benson Shapiro
- 24 Nov 2015
- Research & Ideas
Developing Your Next CEO for the Family Business
develop successor candidates who appreciate your culture, respect your strengths, and who are good at preserving key relationships. But they should also be able to move the organization away from activities and practices that are holding... View Details