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Show Results For
- All HBS Web
(13,380)
- People (51)
- News (3,084)
- Research (7,787)
- Events (58)
- Multimedia (219)
- Faculty Publications (5,598)
- Web
Programs for Organizations
Harvard Business School Executive Education partners with leading organizations to deliver the learning and development solutions they need for successful transformation. Our live online programs—whether custom or topic-focused for... View Details
- 24 Oct 2024
- Blog Post
Trailblazing Success with Global Reach and Impact: Scott Wallinger (AMP 82, 1979)
years of forestry business experience. HBS was transformative. For the first time, I was learning about international business and gaining insights from people across different industries. The case method View Details
- 08 Jul 2015
- What Do You Think?
Do Americans Work Too Much and Think About Work Too Little?
"The Problem With Work Is Overwork," The New York Times, May 31, 2015, p. BU4. James Heskett is coauthor with W. Earl Sasser, Jr. and Leonard A. Schlesinger of the upcoming book, What Great Service... View Details
- December 1999 (Revised September 2004)
- Case
Hermes Systems
By: Michael L. Tushman and Daniel Radov
Covers the history of Hermes, a large telecommunications and network equipment company, as it grows from a single business firm to a diversified firm from 1980-95. Examines the use of entrepreneurial subsidiaries for product development and fast growth. Other issues... View Details
Keywords: History; Leadership; Business Subsidiaries; Diversification; Growth Management; Business Growth and Maturation; Business Divisions; Problems and Challenges; Product Development; Technology Industry
Tushman, Michael L., and Daniel Radov. "Hermes Systems." Harvard Business School Case 400-056, December 1999. (Revised September 2004.)
- 16 Feb 2021
- Blog Post
The Rise of The Sixes: Interview with CEO and Founder Franci Girard
classmates and many of her teachers, and making it a challenge to find clothes that fit. In the years that followed, Girard grew into “the sixes” now standing proudly at 6’1’’... View Details
- Blog
Emerging from the Pandemic: Insights from South Asia and ASEAN
in-person program was like. For them, virtual programs were a good option. A second group had been to our Boston campus and wanted to come back, but had immediate business challenges for which they needed... View Details
- 2024
- Book
Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity
By: Karen G. Mills
The second edition of Fintech, Small Business & the American Dream, builds on the groundbreaking 2019 book with new insights on how technology and artificial intelligence are transforming small business lending. This ambitious view covers the significance of... View Details
Keywords: Fintech; AI; AI and Machine Learning; Small Business; Economy; Technology Adoption; Credit; Financing and Loans; Analytics and Data Science
Mills, Karen G. Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity. 2nd Edition, NY: Palgrave Macmillan, 2024.
- 19 Mar 2021
- Blog Post
Celebrating Black History: Elevating the Voices of Our Student and Alumni Communities
tied to their ability to impact the lives of others, and elevated the importance of betting on yourself. Brandon Lovell said it best when he challenged future HBS students to “own their seat” – as a nod to... View Details
- 01 Sep 2006
- News
Private Sector and Public Interest Meet at Global Leadership Forum
AIR AND SPACE: GLF participants enjoyed cocktails and dinner at the popular Washington museum. PHOTOGRAPHS BY DANUTA OTFINOWSKI There has never been a time when there have been as many View Details
- 01 Jun 2002
- News
Profile: The Invisible Hand - Robert Massie and God's Green Earth
monolithic view of business and didn't understand the functions of marketing, say, or finance,” he says. “I became fascinated by it all and found that many of my prejudices were wrong. I also found that... View Details
- October 2024
- Module Note
Purpose of the Firm
By: Debora L. Spar and Julia M. Comeau
Purpose of the Firm (PoF) is a short module designed to explore how, and under what circumstances, business leaders can harness the power of capitalism and markets to “make a difference in the world”—that is, to address a significant societal problem as a commercial... View Details
Keywords: Social Accounting; Purpose; Corporate Social Responsibility and Impact; Social Enterprise; Mission and Purpose; Leadership
Spar, Debora L., and Julia M. Comeau. "Purpose of the Firm." Harvard Business School Module Note 325-035, October 2024.
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
Click HereHarvard Business School Professor Stefan Thomke describes how his Executive Education students use LEGO blocks to design customer experiences. (Video by Executive Education) Why do some product or service experiences have enough pizzazz to wow customers,... View Details
- Article
TDABC Cost Analysis of Ocular Disorders in an Ophthalmology Emergency Department versus Urgent Care: Clinical Experience at Massachusetts Eye and Ear
By: Robert S. Kaplan, Jonathan Chou, Mahek Shah, Amy Watts, Matthew Gardiner, Joan Miller and John I. Lowenstein
Purpose
To perform a cost analysis comparison for managing common ocular disorders in an eye emergency department (ED) versus an urgent care setting using a time-driven activity-based cost model (TDABC) to assist physicians and staff in appropriate allocation of... View Details
Keywords: Time-driven Activity-based Cost Model; Emergency Room; Urgent Care Clinic; Cost; Analysis; Activity Based Costing and Management; Health Care and Treatment
Kaplan, Robert S., Jonathan Chou, Mahek Shah, Amy Watts, Matthew Gardiner, Joan Miller, and John I. Lowenstein. "TDABC Cost Analysis of Ocular Disorders in an Ophthalmology Emergency Department versus Urgent Care: Clinical Experience at Massachusetts Eye and Ear." Journal of Academic Ophthalmology 10 (2018).
- 11 Sep 2020
- Video
James Mwangi
James Mwangi, CEO of Kenya’s Equity Bank, which has one of the largest customer bases of any bank in Africa, argues that the lack of financial literacy posed a far bigger challenge to the bank in Kenya than problems of corruption. View Details
- January 2003 (Revised April 2004)
- Case
Cat is out of the Bag, The: KANA and the Layoff Gone Awry (A)
By: Leslie A. Perlow and David Ager
Vicki Amon-Higa, vice president of KANA, a publicly traded, midsize development company, was working with Bryan Kettle, KANA's CFO, to plan a layoff in which KANA would reduce the size of its workforce by nearly 40%. Despite the best of intentions, news of the layoff... View Details
Keywords: Crisis Management; Employees; Job Cuts and Outsourcing; Problems and Challenges; Business and Stakeholder Relations; Conflict Management
Perlow, Leslie A., and David Ager. "Cat is out of the Bag, The: KANA and the Layoff Gone Awry (A)." Harvard Business School Case 403-117, January 2003. (Revised April 2004.)
- 23 Jul 2024
- In Practice
The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities
on China in Washington and the disappearance of support for free trade on the US side, and in China, the conviction that Washington is necessarily determined to contain and... View Details
- Blog Post
Innovation in Health Care Education: A Call to Action
By: Regina E. Herzlinger, Vasant Kumar, Kevin Schulman and Karen Staman
Health care administration educators are at a crossroads: the health care sector is rife with inefficiencies, erratic quality, unequal access, and sky-high costs, complex problems which call for innovative solutions, and yet, according to our content analysis of top... View Details
Keywords: Health Care; Health Care Education; Education; Health; Health Care and Treatment; Health Industry; Education Industry
Herzlinger, Regina E., Vasant Kumar, Kevin Schulman, and Karen Staman. "Innovation in Health Care Education: A Call to Action." Health Affairs Blog (January 29, 2015). http://healthaffairs.org/blog/2015/01/29/innovation-in-health-care-education-a-call-to-action/.
- September 1992 (Revised September 1995)
- Case
Toyota Motor Manufacturing, U.S.A., Inc.
On May 1, 1992, Doug Friesen, manager of assembly for Toyota's Georgetown, Kentucky, plant, faces a problem with the seats installed in the plant's sole product--Camrys. A growing number of cars are sitting off-line with defective seats or are missing them entirely.... View Details
Mishina, Kazuhiro. "Toyota Motor Manufacturing, U.S.A., Inc." Harvard Business School Case 693-019, September 1992. (Revised September 1995.)
- 01 Oct 2018
- Blog Post
Josh Latson and his Fellowship: “It’s like a pie eating contest.”
guy” in health care operations? The question had long intrigued him. Before coming to HBS through the 2+2 program, Josh had fulfilled internships and fulltime career roles at Morgan Stanley and Goldman... View Details
Keywords: Health Care
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
emboldened other teams to follow a similar model: Hire young coaches with offensive backgrounds who are willing to challenge convention, particularly with regard to offensive schemes. Such hirings included Kyle Shanahan (37) in San... View Details